F/X REPAIR & REMODELING

Bob quoted “20-30 days” on a contract that is now on day 644 and counting, and so far $67,000 over budget. Considers work and materials that other contractors, and most reasonable people, would consider part of the original bid to be “change orders” (such as removing drywall before putting up HVAC ducts, or putting up drywall after putting up HVAC ducts, or painting after putting up drywall, or cutting concrete that they could have seen was there when doing the several site visits to put the estimate, bid, and subsequent contract in....) Constantly forgets previous discussions, agreements, and communications. Adds work that was never discussed or asked for while contracted work is months or even years behind schedule, all while asking for more and more money the few times he does show up on site - if you see Bob, he’s going to try and talk to you for hours about Trump or his ex-wife, and he’s going to ask for more “change orders” and thousands more dollars every time. Incredibly unprofessional work, incredibly unprofessional and disrespectful communications. Bob constantly tries to blame broken ageeements, shoddy work, and incompetent mismanagement on clients and his own workers. Gaslighting, mansplaining, condescending, no personal responsibility or business ethics. We have seen belittle his own workers and even smack one upside the head. Makes excuses for shoddy or behind schedule work by telling clients that he has hired homeless people, meth users, potheads, etc., gossips extremely personal information about the personal lives and health conditions of workers he hires, his own ex-wife and current girlfriend and her friends, etc., then accuses clients of having an “attitude” when issues with work or his unprofessionalism are brought to his attention. We made a HUGE mistake by not reading online reviews before hiring. Avoid Bob and FX Repair and Remodeling at all costs!

No communication of damage to property. No communication of status or needs. Multiple requests for door access codes, some made by his own company. The owner and all employees have been a disappointment.

They met with me to discuss a porch roof that was sinking. They were very responsive to what I needed. They were flexible about adding some additional work. Good communication. They gave me a detailed bid by email. They came out and worked promptly and had it done within the week.
They replaced existing roof support posts that were sinking through a rotting porch deck with ground-based posts. They also replaced an upper gutter and downspout.

We had a few problems as the first crew quit on the job. They sent a second crew out and one of the guys did get fired. They did do the repair work and I am happy with the work. I am happy with the company as it seemed to be a worker problem not a company problem. I have used them in the past and everything has been fine with them.

On August 13 around midnight, we had the host to our refrigerator break and we now it leaked for a lteast 3 hours.  As a result our handwood floors, tile floors, walls, carpet. padding, ceilings, insulation, were badly damaged.  After consulting with our insurance co. we went to Angies's List and found three contractors and asked for bids.  When the deciision to go with F/X Repair was made we contacted them and they were at our house within a day or two.  Tom Miller, his wife Nancy and Brian were at my home daily and I could not be happier.  These are the most amazing people.  Tom is a master carpenter, Brian is a wonderful jack of many trades, but Nancy... Nancy is the icing on the cake.  She makes sure all small mistakes or "booboos" are corrected and the best thing is she comes behind the construction crew and does a PERFECT of cleaning the rooms after the repairs have been made.  (she paints too)  I had a mess and she left it sparkling.  I have to smile now, these people not only became or repair crew of choice they became our friends.  They were very nice about fixing little things as they went along that might not have been caused by the flood, just little things but that means so much.  Bob, the owner of F/X Repair is diligent about checking in on the phone, coming by and consistantly staying on top of the job to be sure we were completely. satisfied.  My husband had done  a lot of the remodieling in our home, and much of that was damaged so he was very "picky" about how the repairs were done, and is very pleased with our finished product.  I even picked out a color to repaint our master bath and was very disapointed when i got it home and we put it on the walls, but; Tom saved the day by mixed it with paint we had used in our bedroom and I have the most beautiful bathroom now with a paint color we have named "Tommy Taupe".  I am guessing it's fairly obvious we would recommend these people and this company to anyone who might need their services.  Understand, things are not perfect but nearly perfect and I am very happy.
It is such a pleasure to write a review like this, especially since it is my home.  All I can say is Thank You F/X Bob, Tom, Nancy and Brian for being so great and our dog BooBoo is still watching for you to come in the door.  By the way, these guys had the hardest time leaving our little dog, they brought her treats and loved on her daily.  She misses them.

The two workmen from F/X came out when they said they would.  It took half a day for them to make sure the gutters were all cleaned out and then apply the gutter guard on the 200' of gutter on our house.  It is not obtrusively noticeable and has made us feel safe about our gutters as the rainy season has finally begun.

The work was acceptable, but not excellent.  He left the stucco outside unpainted, but granted, we never discussed it in detail.  The work he did was done well, both on the outside and inside of my home.

I lived in the house while the seven weeks of work were progressing.  Not once was I embarrassed by the workers or worried about security.  They were all friendly, competent, and professional.  When they said they'd do something or be there, they were.  A number of items that needed repair became clear during the time, and it was clear when we had to add items to the worklist.  I purchased many of the items when the crew told me it would be cheaper if I did it myself, but most of the time the materials were all handled by the crew.  Each day they cleaned up thoroughly before leaving for the evening, something that I came to really value!  When mistakes happened, Tom, the crew boss, never got upset but simply got about making things right.  As a result, I never felt threatened about pointing out things that I wanted or thought needed improvement on.  Every few weeks Bob brought a new invoice for the work done and materials purchased so far, so we never paid ahead.  Furthermore, we were assured that the price would never overrun the contract we signed, and that is how it turned out.  We had added new jobs along the way, which added cost, but items that we had bought ourselves that had been specified in the contract were removed from the invoices, so we never felt cheated or double-billed.  Finally, it was wonderful to have Nancy cleaning mirrors, sinks, toilets, floors, windows, counters, and drawers throughout.  When my wife finally arrived at the end, she did not have days and days of cleaning to do before we could even get to our boxes.  Friendly, honest, competent workers: it was a joy to work with the F/X crew.  We have already gotten on their list for more items that we didn't have in the contract, so we look forward to having F/X to our place again!

They’ve been awesome to work with! He always let us know when he was coming out, since it took some time to get the work done. He really worked around our schedule and was punctual.

They showed up on time.  They used larger boards for the stair steps so I can now step on them confidently and really get my foot on the step instead of stepping very carefully on the small narrow boards that were there previously.  Also, they used some roof shingles to make non-skid treads on the stairs so I won't slip and fall.  The new stairs are nice pressure treated wood so they will last and they look attractive too.  FX even made the last step at the bottom more finished looking with extra support on the basement floor.  The stairs are wonderful, such a dramatic improvement over what was there before.  I am really impressed with how nice the stairs are, and extra safe too!  It only took a few hours and they were done, and even cleaned everything up.  I am used to cleaning up after contractor projects, but I had nothing to do--it looked like they were never there.  Awesome stairs, great job from start to finish.  I know it seems silly to write about some stairs, but the good work is very appreciated.  It is a real improvement on my home in function, looks, and safety!

He did an excellent job.. We have used him before. And we will be calling him again.

unknown

They arrived on time, did the work in a timely fashion, and cleaned up after they were finished.

They had someone come out and talk to us about what we wanted. They took that and created a design. Walked through and made changes. They had the plans processed by the city. Problems that came up they addressed right away.

They had someone come out and talk to us about what we wanted. They took that and created a design. Walked through and made changes. They had the plans processed by the city. Problems that came up they addressed right away.

Everything went well and the job progressed smoothly.  They completed the job without incident and did fine work.

It went well.  FX had good ideas, was very accomodating, and did a great job.  They were priced competitively as well.

Everything went well, but he was supposed to provide an estimate on a bathroom remodel and never did so.

Everything went well.  They came out right away, completed the job on time, and came in under estimate.

It went well.  They did a professional job and were very helpful with the designs.

However, it didn't go well as the windows ares still leaking.

Great.

They came and gave the quotation in advance and it was exactly what the quotation was. They came on time, worked all day and left on time. I got exactly what I needed. I am intending to use them again.

They were so fast, did excellent work and we were so pleased! We were very impresed us.

I went through Angieslist and I called them. They came out and estimated the cost of re-caulking the windows. It was probably the best price that we got. They came out when I needed them. The guy who came out to work seemed like a descent fellow and he tried to help us to figure out what they problem was.