Fletcher Floors, Inc.

Jonathan Fletcher was very nice, professional, and extremely accommodating and Corey did an excellent job installing our bathroom floor. We would gladly hire Fletcher Floors again and highly recommend them any time. We were very pleased!

Nothing

Jonathon was very responsive and knowledgeable. He was able to fit us in his schedule quickly. His workers installed approximately 650sf of laminate. They showed up on time and worked quickly and did a great job. We re very happy with the project.

The whole process from start to finish was exceptional. I was very lucky to find them, they transformed the cottage into something stunning. They were fast, price was frankly amazing, and it was fast. I don t hesitate to recommend

Another contractor had cancelled on me and Fletcher was able to jump in to do the job quickly and efficiently. They were great! Highly recommend!

Terrific service, clear communication on start time. Workers were polite and job looked terrific. Adjusted to our timeline on a short notice job.

They did an excellent job at a very fair price. They were accommodating in my schedule changes too.

THE WORST. I couldn't believe how unprofessional they were. They don't communicate with you or the workers ever during the process and they didn't finished the job as they promised on time. And blamed it on the materials being shipped late. They told me to go look at the finished work and I came to the house looking at parts laying around, baseboards backwords, and tmold is not even installed. He asked me see if i like it. He told me everything was done but when i confronted about the molding, he told me the materials didnt come in yet. They were going to skip on that if i didnt notice. He also told me I'd have to redo and pay for my basecond board even though it was their fault. Now I am paying extra to get my house fixed on things they messed up. DON'T EVER HIRE THEM. They only want your money and not do their job

Professional and excellent work

The only reason I went with them is that Jim was exceptional at his job. He present multiple alternatives which gave me the opportunity to choose the best deal for me. If you choose this company make sure you request Jim, you will not regret it.

Very knowledgeable and helpful.

Very professional, not pushy. Work done in a timely manner.

Fixed a really poor quality basement floor and then installed wood like vinyl sheet flooring. The look is great!

I had the most pleasant interaction with both Jim the representative and Luis the floor installer....I couldn't have asked for more attentive and pleasant conversation as well as quality of work and attention to my needs. Thank you for completing the project under the proposed time and within the estimated cost!!

Know what your getting, I hired this company to re-do my whole bottom floor in my house and while the floor looks great the molding now looks like a two-year tried to do it. When asked about why it looks so bad, i was told they do flooring only not molding. Yet they have to pull the molding off to do the floor and I guess you can't leave it like you found it. I know nothing is perfect but this is what happens when someone doesn't keep track of where the pieces are pulled from and then wonders why they don't match when trying to put them back. So now off to find someone to fix this. Also we paid and gave them a month to order the material and get it ready for install day. When the day came around the material wasn't even ordered due to a communication error from the contractor and the material store. But come on who doesn't double check their orders? So best to double check them and make sure things are ready to go. Had to go back to the materials store and pick another floor type that was in stock and could get started that day. Lucky we had no plans that day. This turned a simple one day install into a 3 day install due to a holiday that the materials store wasn't open to pick up the flooring. But then again who doesn't pick up materials ahead of time to make sure it's right? While the company was nice to talk with and they did adjust the bill a bit, the only part I don't like is they could've just said "hey, your molding needs to be replaced cause it looks bad now." but feels like they tried to pull a fast one and just get it done without caring what the rest of anything else looks like. The team was nice and professional to deal with but they need to take some care into how things look when projects are completed. I was expecting to be done with the floor and now I've got to find another person to fix the left overs.

The Fletcher Floor team was courteous, professional, friendly, and cleaned up nicely. We are very pleased with the work done in our kitchen and a bathroom. Keep up the good work!

Good job on flooring. Had problem with workers not following through on somethings.

Easy to talk to and great respect for the unique product they used. Great job!

Great company was on time efficient and great clean up

Fast, curtious, and knowledgeable. I would highly recommend Fletcher's to family and friends.

Mike Shield's crew did a great job with our laminate and carpet. They were missing a couple of pieces to finish off the laminate and came back in a timely fashion to finish up. I would highly recommend them!

Jonathan & his team did an excellent job. They were professional. They were done in 2 1/2 days. They cleaned up their mess, hauled off my carpet, picked up the floor trim & put it in. By far the best contractor I have ever had. Honest, work hard finished early & same ending price as quote. I have had some really unpleasant experience's with contractors, but Jonathan restore my faith to the fact that their R honest, fair, respectful contractors out there. I promise U if U hire Jonathan & his team U will be happy with them & the job they do for U. I wish Jonathan was a General Contractor because I would certainly hire him back for more work. Thank U Jonathan & team for being such nice guys & doing an excellent job. I love my floors.

Jonathan was great!! He squeezed my job in the same day I needed him. He showed up on time and did the install perfectly with no problems and no damage to the walls in our small space. He was easy to communicate with and had a very "can do" attitude. I wouldn't hesitate to use him again!!

Mixed feelings...quality work but things not as stated. Jon has since returned to follow up on my complaints. There was obviously some miscommunication on both our parts. They have addressed and resolved all the issues we had to my satisfaction.

Jonathan Fletcher is a customer service king. He is reliable, conscientious, and his crew of two is polite, quiet, and professional. The floor looked so good, I told them I might spend the first night sleeping on it.