Services we offer
ENVIRONMENTALLY SAFE DRY CLEANING, WET CLEANING, LAUNDRY, ALTERATIONS, BLANKETS, COMFORTERS, BED SPREADS, QUILTS, WEDDING GOWN RESTORATION & PRESERVATION SERVICES, DISASTER RESTORATION, FURS, LEATHER & SUEDE GARMENTS, CURTAINS & DRAPES, UNIFORMS, PICK-UP & DELIVERY, THROW RUGS, SLIPCOVERS, TAPESTRIES & WALL HANGINGS, SHOES, BOOTS & ATHLETIC SHOE REPAIR, THROW & BED PILLOWS, COSTUMES, ETHNIC CLOTHING & HATS. ENVIRONMENTALLY SAFE HOME CLEANING PRODUCTS AVAILABLE TO PURCHASE.
Amenities
Eco Friendly Accreditations
Yes
Free Estimates
Yes
Accepted Payment Methods
- American Express
- Visa
- Discover
- MasterCard
Reviews
3.73 Reviews
| Number of Stars | Image of Distribution | Number of Ratings |
|---|---|---|
| 67% | ||
| 0% | ||
| 0% | ||
| 0% | ||
| 33% |
Filter reviews by service
Showing 1-3 of 3 reviews
Jeanne D.
Jul 2008
Dry Cleaning Service
They pick the items up and drop them off, its great I don't have to do anything they even charge my card so they do all the work. I would recommend them to others.
Response from Eco Dry Cleaner - Broadway
"THANK YOU FOR YOUR KIND REVIEW. IT IS A GENUINE PLEASURE TO SERVE SO MANY WONDERFUL CUSTOMERS AND FRIENDS. WE LOOK FORWARD TO CONTINUING TO SERVE YOUR CLEANING NEEDS WELL INTO THE FUTURE.VERY BEST REGARDS, THE OWNERS"
Janet E.
Mar 2008
Dry Cleaning Service
I've taken two garments in to have stains removed within the last 3 months. Both times the stains were not completely removed. The silk blouse has a tea stain and was taken into the cleaners within an hour after it happened. I asked them to do over the cleaning process on the garment. I'm not able to wear the silk blouse, the tea stain is permanent and prominent. I was refunded my money but not until after I asked to talk with the Manager. The wool coat was a grease stain on the lining of the coat. There was no water involved with the stain. Once again it is now a permanent stain. This time I wasn't offered any recompense for the coat. I've been taking my garments to this cleaners for over a year and have been very happy with their service. I would like to know what has happened or changed within the last 4 months that they are unable to take out stains completely.
MARGOT M.
Oct 2007
Dry Cleaning Service
What they actually did (after stringing the process out for three months) was to give us two used shirts, nothing like the ones they'd ruined, and a check for $19.50 (for a $130 shirt). During the three months, they made sure we understood that because they do work for "Nike and some big hotels," individual customers are at the bottom of their priority list. The shirts they gave us were nothing my husband would consider wearing and the check was an insult. We returned them all and would urge others to choose a dry cleaner whose approach is professional and where customers are treated with some respect.
Response from Eco Dry Cleaner - Broadway
"WE WORKED HARD WITH THIS CUSTOMER TRYING TO REACH AN AGREEABLE SOLUTION. A PIECE OF BLUE PAPER HAD BEEN LEFT IN A SHIRT POCKET WHEN IT WAS BROUGHT IN FOR CLEANING. DYE FROM THAT PAPER TRANSFERRED ONTO THE OTHER SHIRTS DURING CLEANING (RESIDUE FROM THE PAPER WAS STILL PRESENT IN THE POCKET, SO IT WAS EASY TO DETERMINE WHERE THE DYE CAME FROM). WE TOOK RESPONSIBILITY FOR OUR CLERK'S OVERSIGHT IN NOT FINDING THE PAPER PRIOR TO PROCESSING AND WANTED TO MAKE IT RIGHT FOR THE CUSTOMER. WHAT THE CUSTOMER PERCEIVED AS “USED SHIRTS” WERE BRAND NEW SHIRTS WE PURCHASED TO REPLACE TWO OF THE THREE SHIRTS (A CHECK FOR $19.50 WAS GIVEN TO THEM TO REPLACE THE THIRD, A LAND’S END SHIRT THAT WAS NO LONGER AVAILABLE FOR PURCHASE). WE HAVE NEVER GIVEN A CUSTOMER A USED GARMENT TO REPLACE ANY THAT MAY HAVE BEEN DAMAGED IN PROCESSING. ONE OF THE TWO SHIRTS WE PURCHASED WAS THE EXACT SAME SHIRT AS ONE OF THE SHIRTS IN QUESTION AND THE OTHER WAS THE SAME BRAND AND STYLE AS THE OTHER SHIRT IN QUESTION, JUST WITH A DIFFERENT PATTERN AS WE COULDN’T FIND THE EXACT SAME PATTERN. WHEN PRESENTED WITH THE SHIRTS AND THE CHECK CUSTOMER REFUSED THEM AND GAVE THEM BACK TO THE CLERK. OUR STORE MANAGER THEN TRIED CALLING THEM TO DISCUSS AND HER MESSAGE WAS NEVER RETURNED. THE WHOLE PROCESS TOOK A FEW WEEKS, NOT 3 MONTHS, PRIMARILY DUE TO OUR MANAGER BEING OUT OF TOWN FOR A WEEK DURING THAT TIME AND THE CUSTOMER NOT BEING ABLE TO BRING THE SHIRTS BACK IN FOR US TO INSPECT DUE TO COMPANY IN TOWN."
MARJORIE W.
Nov 2006
Dry Cleaning Service
Service was outstanding from the moment I walked in the door. All staff interaction has been personal and attentive. Extra services such as prepaid drop off and free delivery and pick up make it easy! Button down shirts for less than $2, with light starch come back beautifully. Environmentally friendly techniques means my clothes do not stink. I'll never iron again!
Response from Eco Dry Cleaner - Broadway
"THANK YOU FOR YOUR KIND REVIEW AND THE OPPORTUNITY TO SERVE YOU. PLEASE DO NOT HESITATE TO LET OUR RETAIL OPERATIONS MANAGER KNOW IF WE EVER DO NOT MEET YOUR EXPECTATIONS, AS YOUR SATISFACTION AND REPEAT PATRONAGE ARE OUR HIGHEST GOALS. WE LOOK FORWARD TO SERVING YOU AGAIN! VERY BEST REGARDS, THE OWNER"
Licensing
State Contractor License Requirements
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our Find Licensing Requirements page.
*Contact business to see additional licenses.
FAQ
Eco Dry Cleaner - Broadway is currently rated 3.7 overall out of 5.
Monday: 7:00 AM - 7:00 PM
Tuesday: 7:00 AM - 7:00 PM
Wednesday: 7:00 AM - 7:00 PM
Thursday: 7:00 AM - 7:00 PM
Friday: 7:00 AM - 7:00 PM
Saturday: 10:00 AM - 5:00 PM
Eco Dry Cleaner - Broadway accepts the following forms of payment: American Express, Visa, Discover, MasterCard
Yes, Eco Dry Cleaner - Broadway offers free project estimates.
Yes, Eco Dry Cleaner - Broadway offers eco-friendly accreditations.
No, Eco Dry Cleaner - Broadway does not offer a senior discount.
No, Eco Dry Cleaner - Broadway does not offer emergency services.
No, Eco Dry Cleaner - Broadway does not offer warranties.
Eco Dry Cleaner - Broadway offers the following services: ENVIRONMENTALLY SAFE DRY CLEANING, WET CLEANING, LAUNDRY, ALTERATIONS, BLANKETS, COMFORTERS, BED SPREADS, QUILTS, WEDDING GOWN RESTORATION & PRESERVATION SERVICES, DISASTER RESTORATION, FURS, LEATHER & SUEDE GARMENTS, CURTAINS & DRAPES, UNIFORMS, PICK-UP & DELIVERY, THROW RUGS, SLIPCOVERS, TAPESTRIES & WALL HANGINGS, SHOES, BOOTS & ATHLETIC SHOE REPAIR, THROW & BED PILLOWS, COSTUMES, ETHNIC CLOTHING & HATS. ENVIRONMENTALLY SAFE HOME CLEANING PRODUCTS AVAILABLE TO PURCHASE.