Eastside Mobile Electronics LLC

I wanted a newer touch screen system with Apple Carplay & a back up camera installed in my 2005 auto.  Found this company online, really liked that they install at your home or business and they had several great reviews.  Contacted Roger by email to get some idea of the cost involved.  I did a lot of research to decide on the type of system I wanted.  Roger was OK with me buying the unit myself online  because I got it so much cheaper than its sold for around town. He provided the back up camera and all the connections for the install.

Roger and his son came to my home and did the install in my garage.  It went pretty quickly and when it was finished they got my phone hooked up to the radio, showed me how to operate it & where the microphone & camera was installed.  Everything works & looks great; the back up camera is nice with a very clear wide picture. Eastside Mobile is a small family business, super friendly and I appreciated having the work done at home.

They sent two men who knew what they were doing.  They quickly removed a burglar alarm installed by the previous owner of my car, which now was going off for no reason.  They were friendly and polite and didn't waste a bit of my time.  A good experience!

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Roger (the owner) was very helpful and accommodating when I talked to him on the phone. I live out of town, and only get to Portland occasionally, so Roger's flexibility in accommodating my schedule and location was very helpful. He and his helper were right on time. Installation was held up when it was found that the radio he brought didn't have the correct inputs, but Roger quickly offered an upgrade to a radio with better features, and reduced the price, too. The installation went quickly until he tried to connect the existing satellite radio antenna and found that the installer of that antenna had cut and spliced its tiny coax cable, which explained some of the issues that had caused us to want a new radio in the first place. He didn't have an antenna that he could install at that time, but has continued to be very flexible in meeting my schedule to get that work done, too. All-in-all, it has been a far better experience than I had hoped for.

I did inquire a few other places and then went to EME's website and found that the price for the unit I wanted ($449) was either as low or lower than the other places I contacted. I called and the owner (Roger) answered. He informed me that I get a $50 discount as a Ford dealership referral customer. And he stuck to that lower price of $399.

The best thing is that he came to me and did the work at my office. He was on time, very pleasant and performed the installation in the time he stated he would. The unit feels solid and we went over the instructions and warranty. I tested it out today on a drive to Hood River and everything is fine.

One last thing. I like using a local small business where the owner is an active part of the business. No up-selling like at Car Toys or a store like that.