All our lumber products and fencing in Portland, Oregon are sawn and graded at our yard. If you are a contractor or homeowner planning to install your own deck or fence, we have exceptional quality deck and fence supplies in Portland, Oregon. We have high quality cedar fencing in Portland, Oregon and other cedar products for contractors and do it yourself homeowners. Contractors’ discounts are available.
Business highlights
50 years of trusted experience
Services we offer
The company offers Cedar products principally for fencing and decking for the contractor and do-it-yourself-er. Referral list of qualified installation contractors
Description of Work: I purchased materials for a fence. I was very pleased with the quality of the boards and the service which included loading.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$1,300
Bart J.
08/2013
5.0
fencing
 + -1 more
I would definitely recommend their products. I had a fence built and I went with a local fencing company but unfortunately, their materials were shoddy and not really good so I ended up buying some of the products through Custom Cedar Products and I was very very happy with them. Their price was also actually cheaper than what the market rate was for those materials.
Description of Work: I purchased fencing materials from Custom Cedar Products about a week ago.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
N I.
03/2013
2.0
fencing
 + -1 more
Mark Wyman's number was provided and he was sent out to bid the job. He did this in July of 2012. I had had several bids and his was not the lowest bid, and he stated he would give a 10% if he could do the job in the winter of his slow time of the year. My fence was in need of repair, but it was not falling over at that time. He estimated it would be sometime in November. So November rolls around and I had not heard from him. I placed several calls and we finally connected. He said that he was working on other projects and he would contact back in a couple of weeks. So In January, I called him again. and he was able to set a time. A few days before the job was to start, he had to cancel for another job that was taking longer than expected. So he actually started the job the following week. He asked for 1/2 of the funds up front and the remainder upon completion of the project. I had asked that when he took down a portion of the fence that he put up a barrier to keep the dogs from in and out of the neighbors yards. That did not happen, I had to keep the dogs on a leash during the time he was working as he did not block the open areas. The fence was not placed where the other fence was located. It was above the level of the old fence which means that the dogs can get under the fence. I asked him to lower it and he said that he would make sure that it was ok when they were done with the job. There was I would say over 1/2 of the fence that needed to have mulch placed to keep the dogs from getting out. There are some high areas of the fence that I guess you would not notice if you did not have to look at them every day, that are higher, like going up a hill and down again. The neighbors were not happy with the fence, so they have since declined to pay their portion. So I am out the total amount. Overall it is a fence and Mr Wyman put it in they way he wanted it and not what I had asked for, The lumber is very good quality so far after a month of it being in place. I was not at all happy about the gate latches that he installed and I asked him to change them. The locking mechanism he put on the outside of the fence not on the inside. I asked him on several occasions after the job to turn them around. He implied to me on the first call that he would have to think about that as it would take him several hours to do that job. So he wanted to get back to me. Well he did not call me back, so after a couple of weeks I called him again. Explaining to him that this locking mechanism is not going to work for me and I needed it fixed. I wanted the latch portion of the lock to be on the inside of the fence not on the outside of the gate. It reduces the security factor. His response was, that if someone wants to get in they will. He returned my call and then told me that he did not know how he could turn the locks around. He has installed these before and no one ever complained about the locking mechanism being on the outside of the gate before. He said that he would have to charge me for additional work. He suggested that I contact a locksmith to change out the latch. I could not see a problem here the latches I had on the gates before he replaced them were fine and on the inside of the gate not outside of the fence. I told him that this is not what I wanted, the latch on the inside of the fence. He said that he could not help me. I have a written guarantee but he still declines. Therefore, I checked on the internet and found that he charged me $250 for the latches, well on the internet they are only $54.00. Therefore, he made a great profit here, and still will not correct the situation. It does not give me a sense of security thanks to this contractor when the latches can be easily accessed from the outside after his work on my gates. Also, at the end of the job, he did not give me a 10% discount he only gave me a 5% discount. He did not have this in writing, he did stated this over the phone when he asked if I could wait until his slow time of the year. I did not have it in writing for the total discount so he gave his 5%.
Description of Work: The service performed was over 200 feet of fence replaced. 6' x8' dog eared fencing. 4x4 posts are replaced as well. 2 gates were reworked and latch on both gates replaced. I think the posts were all placed in cement, at least they were supposed to be replaced. I found out that Custom Cedar products does not do their own installs so they use contractors and that is what they sent out for my bid.
Rating Category
Rating out of 5
quality
3.0
value
3.0
professionalism
1.0
responsiveness
1.0
punctuality
3.0
$5,300
Dan C.
03/2012
5.0
fencing
 + -1 more
I was interested in purchasing a custom double gate and they were not able to help. I was told by the rep that they don't make double custom gates in a style similar to a picture they had on their website. They appeared to be professional though. After posting the review, the owner contacted me and provided a phone number of someone who did sell special custom doweled gates. I appreciated that and feel that this company will go the extra mile for their customers.
Description of Work: I was interested in purchasing a custom cedar double gate.
Rating Category
Rating out of 5
quality
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Response from Custom Cedar Products
Thanks for the review. Custom Cedar Products inc. built the job with the double gate the customer wanted to duplicate. Custom Cedar Products after 35 years of fence and deck installation, is no longer offering construction services. The contractor who fabricated the gate is still in business. Randy with Cedarscapes Ph# 503-706-1788 builds the most beautiful gates in the NW. Definitely, worth seeking out his services. I Regret this information was not forwarded. Chris Bilyeu, Owner
SUSAN T.
06/2011
4.0
fencing
 + -1 more
I liked their timeliness and their product. The price seemed to be a little high for the type of materials. We ended up going with some materials that were a little better for about the same price. They were close to us, location-wise, which was good.
Description of Work: They gave an estimate for putting in a new fence line, planting the posts, and delivering materials.
Rating Category
Rating out of 5
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
GORDON C.
04/2011
5.0
decks, fencing
 + 0 more
We purchased a cedar package for a large trellis system. The team at Cedar was friendly,knowledgable and easy to deal with. I wanted rough cedar including 8"x8" real 2x 12s real 3" x4" posts to support a large cedar trellis system. I was able to get beautiful wood from Canada in a couple of weeks. They delivered and helped me unload. The project I was able to build made a party we had for graduation a success.Our guests were blown away with the beauty of the cedar. Thank you for your help in making our project a success. We have since purchased cedar for fencing project. Once again beautiful wood and more important great customer service.
Description of Work: Provided cedar material for trellis and fence project.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$6,000
Steven W.
04/2011
5.0
fencing
 + -1 more
I shopped around and they were the best.
Description of Work: I just bought the fencing from them. At the time it was the best boards for the money. They delivered it and stacked it were I wanted.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$1,800
Terri S.
08/2009
5.0
fencing
 + -1 more
The prices are very good for the quality of lumber you get (you can choose from several levels) and their delivery was speedy, neat, and inexpensive.
Description of Work: Purchased lumber and hardware for a DIY fence extension.
Rating Category
Rating out of 5
quality
4.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$900
CHERYL O.
10/2008
2.0
fencing
 + -1 more
I did get three different estimates. They were the middle estimate that I got. They were able to come out in the shortest amount of time. I felt like the fellow that came out was a little inappropriate, and I felt a little uncomfortable. However, we still went with them. It actually took them longer to come out to do the work, and they did not contact us in regards to this delay. When they finally came out for the job, there were some questions about where the posts were placed. They also showed different samples of the cedar on their website, and we had asked for a specific mid-grade type of cedar. We also asked them to install a gate that matched our neighbor's. The gate that they installed had a significant gap under it, and it took several phone calls from me to get them to fix it. They also needed to repair some boards that split. There were some mis-communications that happened. The owner finally contacted us and questioned our concerns. He finally came out and agreed that the quality was not good and re-built the gate, although this was several months later. I would never use them again in the future, even if they offered it for free. I believe the owner is a nice man, but he has some unsatisfactory workers.
Description of Work: They installed a three-foot gate and about seventy-five feet of a six-foot cedar fence. This was about two years ago.
Rating Category
Rating out of 5
quality
2.0
value
4.0
professionalism
2.0
responsiveness
2.0
punctuality
2.0
$1,500
ELIJAH P.
06/2008
5.0
fencing
 + -1 more
After dealing with another "custom fencing" place we opted to buy our wood here. The quality of the cedar far surpasses the wood from the other place as well as the other larger lumber options in town. The selection is awesome & we were not limited to certain sizes. The boards are rough sewn on one side & smooth on the other. Duane was helpful in figuring what we needed, responded professionally & friendly to my nagging phone calls about delivery. Also, they don't "dump" when they deliver like the other guys. The driver was quick & stacked the wood incredibly neat. The only complaint is that I would have had to wait a week on getting 4 inch boards to be ripped so I ended up going with all 6 inch boards instead.
Description of Work: We purchased 250 8-foot cedar fencing boards & 40ish 2x4s for a 141 linear foot vertical fence. They delivered the materials.
Rating Category
Rating out of 5
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0
Yes, I recommend this pro
$1,550
Heather M.
08/2007
5.0
fencing
 + -1 more
I picked this company because as I was soliciting bids on the job, they were willing to commit to a time frame when they would come to give the bid, and they were friendly on the phone. Estimates were within $50 of the two other bidders on a $2500 job. They showed up earlier than expected and built the fence quickly but professionally. They gave me good ideas for features on areas I was unsure of and actually encouraged me to purchase fewer extras than I had intended (which ended up being a good choice). The fence looks like new three years out now.
Description of Work: Built a custom cedar fence around a city lot.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$2,500
Jered S.
01/2007
5.0
fencing
 + -1 more
These guys are great. My work was done by Chris, the owner, and he did a terrific job. The entire experience from estimate to build was just perfect. I got several bids for this job and Custom Cedar Products came in about 20% less than all the others. Not only that, but they're very friendly, knowledgeable people who were very easy to work with. I wouldn't hesitate to use these guys again or recommend them to my friends and family.
Description of Work: Approximately 20' of 42'' cedar fencing, including five French Gothic posts and one gate.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$700
AMY M.
10/2006
2.0
fencing
 + -1 more
The original estimate was much lower than any competitor, so we chose them. They were to build a standard fence, plus a small enclosure for garbage cans. I got home and the enclosure was 4 feet too long and 2 feet too wide. Plus, one side of the fence had the rails facing the street, and one side had rails facing the yard. They fixed the enclosure for free, but we still have one side of the fence that is backwards. Very disappointing.
Description of Work: 88 feet of 6 foot tall fence (including 2 gates), 13 feet of 4 foot tall fence (including 1 gate).
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.
*Contact business to see additional licenses.
Service Categories
Fencing,
Decks and Porches,
Buying Services,
Firewood
FAQ
Custom Cedar Products is currently rated 4.2 overall out of 5.
Sunday: Closed
Monday: 8:00 AM - 5:00 PM
Tuesday: 8:00 AM - 5:00 PM
Wednesday: 8:00 AM - 5:00 PM
Thursday: 8:00 AM - 5:00 PM
Friday: 8:00 AM - 5:00 PM
Saturday: 8:00 AM - 4:00 PM
Custom Cedar Products accepts the following forms of payment: American Express,Discover,MasterCard,Visa
Yes, Custom Cedar Products offers free project estimates.
Yes, Custom Cedar Products offers eco-friendly accreditations.
No, Custom Cedar Products does not offer a senior discount.
No, Custom Cedar Products does not offer emergency services.
Yes, Custom Cedar Products offers warranties.
Custom Cedar Products offers the following services: The company offers Cedar products principally for fencing and decking for the contractor and do-it-yourself-er. Referral list of qualified installation contractors