CLOW ROOFING AND SIDING

We just underwent a full exterior renovation on our 1929 home and after soliciting multiple bids, chose Clow Roofing & Siding as they were the most competitive bid, but also because they really understand and explained how the front door/entryway was the key to the project's visual success. I appreciated that perspective.. The project involved a full residing with new smooth Hardiplank, as well as new gutters/downspouts and replacing two original porch columns. The project required removing two layers of old siding (during which we included blown-in insulation). Doug and his stellar crew were very attentive to our goals, took time to work through options, were always willing to adjust small details to our liking, and worked (in my estimation) very quickly. And the finished product is beyond my best hopes...it's perfect. They really are skilled craftsman, and good people. It was a pleasure doing business with them, and we can't recommend them highly enough!

Clow has been fantastic throughout the entire process. We had both our roof replaced by them and then hired them again to do our siding. They were professional, prompt and thorough. They cleaned up the site every day, called when they had questions and help us with decision making. We are so happy with the end results and would be happy to hire them again or recommend them to friends.

It went very well. The company: They were good to work with. The final bill was exactly the estimate I was given, and the time frame I was told for when the job would be done was very close to what actually occurred. They didn't try to sell me anything I didn't need. The only issue I noticed is they seem to have a little internal communication problem. The workers showed up on the day specified, but the dumpster had not shown up so they couldn't work. So things got going a day later than planned. No big deal. Then at the end of the job they ran out of ridge shingles because of a slight underestimate of what was needed. They did a temporary patch. Coming back for that last 10 feet of ridge shingles and final cleanup took a few weeks to happen. Again, not a big deal, and I think it was an internal communication issue rather than them ignoring me. This was just at the beginning of the rainy season, and I actually think they were out getting other people's roofs done before winter really set in -- which I think is a good thing. Well, there was one other issue. The salesman told me that there was a lifetime warranty if I ever had a problem with the work, but I noticed after the fact that the contract didn't actually say that. So that leaves me confused, and you should get that clarified in the contract with whoever you hire. But Clow has been around for decades, they seem really honest and good to work with, and I suspect if I did have an issue they would make good on what the salesman had told me. The workers: They did a very good job. They were 4 brothers who were really nice guys, spoke excellent Spanish, and one spoke some English fairly well. The one who speaks English was very interested in improving it, which I appreciated, and I think the other brothers have the same intention. I speak some Spanish and was able to talk to them some. They took very good care of my house, and were not 4 gorillas pounding away or breaking things. They also did a very good job keeping the debris from 3 layers of old shingles from littering my yard and garden. And they did not blare music or make any unnecessary disturbances for my neighbors. Here's what I really appreciated. Because of the 1 day delay caused by the dumpster snafu, they were up against a BIG rain storm coming in. The guys put on the afterburners on the 2nd day and got the job done before the rain hit. So the house was nice and dry as that 3 inches started that night. And the temporary patch worked fine. If you're getting a tear-off, here is a bit of advice for you no matter who you hire. I was warned to take the pictures down in my house because the vibrations could knock them off the wall. Another thing you might want to do is cover things in your garage and attic. I didn't anticipate the debris coming down inside, but come down it did! What a mess. I had been considering cleaning my garage for about 3 years, but this made it necessary immediately.

It was fairly straightforward. They did lose our plans and need to recreate them for the on the ground team, missing a key element in the new plans, but it was easy enough to resolve.

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Excellent. Prompt response. Reasonable charge. Got me closed in before next rain storm!

Originally we had asked them to come and clean out the roof and gutters, and replace the flashers but on inspection, we found some roof rot. They found that whoever had installed the roof fifteen years ago had installed the wrong flashers that caused water to flow through a section of the roof causing the rot. We spent a lot more money on the work because of this. The only challenge we had with them is that they lacked in proactive communication with us. They kept putting us off until they could get us into their scheduling. And when they came out, they seemed understaffed.  We would use them again.

They were very good in going thru and letting me know if there were additional areas that needed repair when they were taking the old roof off. They were very conscientious while they were working.

They were great. They had to replace the siding. I enjoyed the guy who did the original estimate. This project needed to be done before the roofing and he timed it so that happened.

They cleaned up so well that you can't even tell they were here! The guys were very professional and did a great job! They did the work in a very timely fashion.