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CertaPro Painters, LTD Portland SW
Powerwashing, Exterior Surfaces - Sandblasting, Exterior Home or Structure Paint or Stain,
About us
At CertaPro Painters, we understand painting is personal for you, because it's personal for us. And we have a system to ensure your satisfaction. Our reputation is based on Certainty — your Certainty of a job well done. We focus on the details of every project — interior and exterior — and we focus on you, our client. We recognize that home and business painting is not an everyday occurrence for you. There is education and preparation that needs to occur to ensure your project goes smoothly and according to your expectations. We do this through a process of communication and education so we can co-create the best possible painting experience with you. We call this the Certainty Service System.
Business highlights
Se habla espanol
9 years of experience
Services we offer
Interior and Exterior Painting, Residential and Commercial, Wallpaper removal, minor carpentry, minor drywall repair, pressure washing
Amenities
Free Estimates
Yes
Accepted Payment Methods
- CreditCard
Reviews
4.817 Reviews
| Number of Stars | Image of Distribution | Number of Ratings |
|---|---|---|
| 88% | ||
| 6% | ||
| 6% | ||
| 0% | ||
| 0% |
Showing 1-17 of 17 reviews
Michael C.
Jan 2023
I was very happy with the office staff (initial quote, follow-up, scheduling). But Julio and his painters were great! He was very knowledgeable, kept me updated, and answered all my questions! I was very pleased with the final product. Thanks so much, Julio! Michael C. North Portland
Carlos C.
Mar 2021
Painting walls on two rooms with high ceilings
Steve R.
Apr 2020
They were slow, it took longer than expected, and were unsure as if they didn't know what they were doing. I had to keep telling them what to do next. It seemed as if the project was more than they could handle, but overall they were very nice. The next day after they did this I could see spots they missed. I would not recommend them to anyone.
Lisa A.
Apr 2019
Even though Dennis and Cindy were very responsive and seemed to want the work done well, unfortunately that did not extend to the actual crew performing the work. They rushed through the job and did sloppy work for a group of professional painters. And when we pointed out issues and problems (including broken and damaged items like vintage pieces that can't be replaced), we were met with denials and resistance. It felt like working with teenagers looking for someone else to blame instead of professionals looking to fix the problems. Cindy tried to make things right but unfortunately the overall quality of the work was not what I hoped to find with this company.
Response from CertaPro Painters, LTD Portland SW
"We apologize for the experience you had. We are a growing company and we are always striving to deliver exactly what we promise even as we bring on new employees and painters. We will take your feedback back to our team and work with them to improve on customer experience which is a big part of what we promise."
Devi P.
Nov 2018
The painters did an excellent job painting and cleaned everything up. They were very professional and helpful.
Response from CertaPro Painters, LTD Portland SW
"Thank you for the great review. let us know If we can help with anything else"
Brian A.
Oct 2018
During the initial consultation, Dennis listened to my concerns and answered them. The work crew was professional, polite, and very detail oriented. I have no complaints. Hiring house painters is not something i do every day. It helped me to have a team who kept me in the loop. I would use them again.
Response from CertaPro Painters, LTD Portland SW
"Thank you for trusting us with your home. We look forward to working with you again soon!"
Lacy M.
Aug 2018
Easy to work with company, fast quote and scheduling even in busy season. Professional staff that pays attention to detail. This company makes sure you are happy with everything as their top priority.
Response from CertaPro Painters, LTD Portland SW
"Thank you, we hope you enjoy your new colors."
Jeremy R.
Aug 2018
Robert came out to provide an estimate and after I returned the signed contract, I never heard back after a couple of e-mails and a phone call.
Response from CertaPro Painters, LTD Portland SW
"Robert is no longer with our company, if you would like to give our office a call at (503) 894-9379 we would be happy to assist."
Bruce K.
Jul 2018
They cleaned up well. They performed the work they said they would do, in a timely manner.
Response from CertaPro Painters, LTD Portland SW
"It was a pleasure working with you."
Kim C.
Jul 2018
They did an exceptional job! We were very impressed.
Response from CertaPro Painters, LTD Portland SW
"Thank you for the kind words."
Wendy T.
Jul 2018
They did everything we asked them to do. If they missed anything, they came right back out to fix it. They really did a good job. They also had great customer service!
Response from CertaPro Painters, LTD Portland SW
"Thank you for your business."
Kevin F.
Jul 2018
Great company, very happy with their work, very professional and good timing. They were on point and had a very reasonable price. Top notch.
Response from CertaPro Painters, LTD Portland SW
"Thank you for working with us."
Michael C.
Jul 2018
They are excellent. They did a fantastic job. Their prices are very good. Their punctuality was really great. They also ran across some dry rot which I appreciated because we were able to get it removed. They go the extra mile.
Gerry B.
Jul 2018
We were quite pleased with the experience. Professional and timely. There were a few things of concern but when we complained, they fixed it right away.
Response from CertaPro Painters, LTD Portland SW
"We're happy everything was addressed as requested."
Margaret M.
Jul 2018
There was one wall that came out strange and they came back out to repair. They got me scheduled with short notice
Response from CertaPro Painters, LTD Portland SW
"Thank you, glad to help."
Gerry B.
May 2018
Very well. We were informed consulted and notified at all points. The crew arrived on time and were courteous and professional. Work was performed efficiently to a good standard. There were some minor issues with second story window is needing partying and touch up. The double hung windows throughout the house were painted shut. We called to complain. They returned promptly and courteously and made things right.
Response from CertaPro Painters, LTD Portland SW
"Thank you for working with us, sorry about the windows. Glad we could get back there to correct."
Vicki H.
Apr 2018
They gave a fair estimate and included a one hour visit with a color consultant. The house looks excellent and we would hire them again.
Response from CertaPro Painters, LTD Portland SW
"Thank you for trusting us with you home. It has been our pleasure working with you!"
SARAH L.
Jan 2018
Great; whole company was responsive, friendly, timely and hard working. The results are wonderful and the house looks great. We got a lot of quotes but CertaPro was the most competitive bid. They helped with the color choice and spent a great deal of time finding an optimal solution for our peeling, awful exterior. The crew was great and really took the time to keep things neat and professional. We would definitely hire them again. Attached are during and after photos.
Response from CertaPro Painters, LTD Portland SW
"Thank you [Member Name Removed]. Your house looks great"
Steve L.
Sep 2017
I didn't use them because of price. They were fine, they were just too expensive.
Licensing
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FAQ
CertaPro Painters, LTD Portland SW is currently rated 4.8 overall out of 5.
CertaPro Painters, LTD Portland SW accepts the following forms of payment: CreditCard
Yes, CertaPro Painters, LTD Portland SW offers free project estimates.
No, CertaPro Painters, LTD Portland SW does not offer eco-friendly accreditations.
No, CertaPro Painters, LTD Portland SW does not offer a senior discount.
No, CertaPro Painters, LTD Portland SW does not offer emergency services.
No, CertaPro Painters, LTD Portland SW does not offer warranties.