CASCADE ELECTRONICS
| Number of Stars | Image of Distribution | Number of Ratings |
|---|---|---|
| 69% | ||
| 17% | ||
| 5% | ||
| 5% | ||
| 5% |
Fixed the Viking food processor after 2 months. Had to return it after getting it home and notifying them that it did not work. I don't know if they had worked on it but they indicated that they had. Returned it to the repair shop, it was repaired two weeks later. I asked them to plug it in to try it before I took it home the second time. It worked, total time, nearly two months because I didn't return the non working machine immediately.
Nice people, not good about calling. It is difficult to find small appliance repair people and I would use them again but certainly check the appliance before leaving the store with the and quot;repairedand quot; appliance.
been in storage for nearly 8 of those months so it has only been used 10
times. Price on the repair was $235.00. New mixer was $400 but the
tech told me that we would have the same issue with a new mixer as
Kitchen Aid used and quot;plastic gearsand quot; and he would replace with metal. He
assured us this would give us a much more reliable mixer over a new one.
We could have bought the smaller Kitchen Aid at Costco for $250.00.
Bit the bullet, had them repair it and low and behold, same issue in
less than 10 uses. Called them today and was told we were past the 30
day warranty and would need to pay them another bench charge if we
wanted them to look at it. Very frustrated since mixer has only seen light use since repair and we were leaning toward just buying a new one. Avoid this company. The least they could have done was thrown it back on the bench for a test.
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