Cascade Custom Remodel & Construction LLC
About us
Cascade Custom Remodel & Construction operates in the Portland, Oregon Metro area. We have over 40 years of experience and a client satisfaction rate of over 98%. We believe in providing top quality workmanship at a reasonable price. Our satisfied clients tell the story better than we ever could. You can check out our reviews and our web site. Why do folks hire us? Details & Transparency; we show all of the net costs and markups which gives our clients more control of the budget and creates trust in our relationship. On time Completion; we provide a schedule at the beginning of the project and update on a regular basis which saves time and money and allows our clients to plan other aspects of their life. We Keep the Job Clean and Protected; we vacuum everyday and prevent dust from migrating into non work areas which provides a safe environment for the client and the workers. Small Start Up Payment; we ask for only 5% of the contract amount at the start which lowers risk. Daily Supervision by the Co-Owner of CCR; We are on the job daily to supervise which helps ensure that details won’t slip through the cracks and the project progresses in a reasonable manner. We would like to add you to our long list of satisfied clients. Please call or email us today.
Business highlights
Services we offer
& commercial tenant improvements., Kitchen & bath remodeling, room additions, second floor additions, whole house remodels
Amenities
Free Estimates
Yes
Number of Stars | Image of Distribution | Number of Ratings |
---|---|---|
91% | ||
7% | ||
0% | ||
0% | ||
2% |
"I take full responsibility for the lack of focus on this project. It did not go as well as we wanted or expected. We have taken specific steps to correct the lack of communication that happened on this project. I appreciate the owner's patience during the more chaotic times during production. We will do better."
"It is always a pleasure to work with you folks. Thank you for your business."
"Thank you for your review. I hope our referral works out for you. Take care, Larry Mock, Co-Owner"
"We enjoyed working with you, [Member Name Removed]. Take care"
"This was a fun job. Thank you, [Member Name Removed], for your kind words. It was a pleasure to work with you."
"I completely agree with this review. The execution left something to be desired. That said, the issue was not the size of the project, the issue was and still is the amount of work our team of subs are doing these days. Many subs are working 12 hour days, showing up very early and staying late to finish. Additionally, items that are normally in stock, turned out to be back-ordered by 6 weeks. This significant increase in work along with a shortage of materials turns schedules into chaos. The owner's were more than patient, which we appreciate very much. Yes, I did miss a request, completely, and I returned the amount plus markup. Overall, this was an enjoyable project and we loved working for them. Thank you for the business."
"Thank you. We enjoyed working with you."
The project started on time, and progressed mostly according to the schedule he provided. We were traveling for approximately half of the construction time, and his team provided ongoing updates and photos of the ongoing project. We had one issue with the fireplace remodel - Larry was personally involved and committed to getting it resolved to our satisfaction.
Larry has excellent working relationships with his sub-contractors - and they were professional and committed to quality work.
This team worked hard to minimize the impact on our lives, providing extensive dust control during the project, as well as protecting the walls, stairs and flooring.
We could not be happier with the results of both bathrooms and the fireplace - and will not hesitate to call him again for any project we dream up in the future.
"This was a fun job. Even with a few hick-ups, in the end, everything fell into place. Thank you for your business!"
Larry was always on time to our meetings, and very communicative. He also has a great relationship with his subcontractors and his city inspector. They are all nice and professional and were very accommodating in addressing our unique situation. Larry develops an exact line item contract and work schedule and was able to stick very closely to both for our project, coming in slightly under budget. There is some overhead involved with his process, because CCR provides exact bids from specific sub-contractors, getting started took some time with our project since we had to meet several times to rework and rebid certain items.
My family and I also have some construction/carpentry experience and CCR worked with us so that we could handle line items from the contract ourselves and cut overall cost.
Larry and CCR have a lot of experience, they are professional and prompt, they know great subs and they do good work with (in our case) no big unexpected problems. They were not our cheapest bid, but their work was worth the added cost. I would recommend them to a friend.
The kitchen was a complete remodel- floor to ceiling, new appliances, cabinets, flooring, countertop etc. Everything went fairly smoothly and any concerns I had were immediately addressed. Angie, the project manager was always on site making sure job was progressing as planned & provided great communication between myself, subcontractors and Larry. Larry visited the site often to check on the work. The job was completed on schedule despite some minor setbacks along the way. The kitchen came out beautiful. I am very happy with the quality of work, which was very important to me. For some reason, good quality work has become something that is hard to find lately. Larry has high standards and you can tell it is important to him as well. Cascade Custom Remodel is one of the rare companies that actually cares about their work and their customer. I would not hesitate to use them again and highly recommend them.
not pleased with the workmanship or professionalism. Larry was incredibly easy to work with. He was completely transparent in his pricing and had a detailed schedule of the job, including exactly what work was being performed each day. He was
on schedule, despite having some plumbing surprises in the kitchen ceiling/soffit that required extra work. When the schedule needed to be adjusted, he sent a new schedule to us right away and always kept us informed.
Larry?s pricing was also right on. Despite an unexpected plumbing issue, we ended up being within a few hundred dollars of the initial price. When two subcontractors lowered their pricing, Larry passed these savings along to us. There are contractors who would have bid the same project at a lower price, only to increase the pricing mid-way, leaving the client stuck with a larger expense than planned. We wanted a contractor who would give us a realistic project cost up front, and Larry did exactly that. His bid was not the lowest one out there, but looking at the quality-to-cost ratio, he was worth every penny.
Larry also met with us over and over again prior to beginning the project to make sure every detail was covered. This was even before we signed a contract or gave a deposit. His commitment to our project before we officially signed was very impressive and
he kept this same devotion to the project until the very end.
Larry also has a wonderful superintendent, Angie Hines, who was extremely diligent and really added to our remodel! She is an honest, hard working, delightful person who always followed through. We feel very fortunate to have had her on the job. Larry?s subcontractors were also wonderful. He really holds his subs to a high level of workmanship to deliver an excellent end result.
I wish that we had:
1) used Larry for our prior remodeling projects
2) more work for him in our house
3) had him come to the house before we purchased it to help us decide the best way to remodel our home.
Being new homeowners, we had no idea how much the remodel would cost, nor the best way to approach a whole-house remodel. Our realtor gave us a very low estimate for the remodel and although we love our house, we ended up spending more
to remodel than anticipated. Had Larry been involved from day one before our house purchase, we would have had a
more realistic idea of the remodel and approached our remodel in a smarter, more efficient manner.
Larry really has his client?s best interest at heart. He sets a high bar for quality and takes pride in his work. I would
not hesitate to work with him again!
Love Larry and his team at Cascade Custom Remodel & Construction!
We began our remodel planning process in June 2013 with no prior first-hand knowledge of what a remodel involves. I can?t believe we were lucky enough to have Larry be one of the first general contractors we?ve ever met with. The first time I spoke with Larry on the phone, he gave me a great introduction to the remodel world. He then prepared a first draft schedule just to give me an idea of what would be involved. Larry provided consultation and a very detailed first estimate for our extensive (>$80K) kitchen remodel project.
The amount of time involved scared me away from remodeling for a while, but in spring of 2014 we decided to proceed. We choose Cascade Custom Remodel to completely remodel our kitchen and replace a family room fireplace with a built-in entertainment center.
Larry has high standards in choosing his subcontractors - they do quality work and provide accurate cost and time estimates. These are people you feel comfortable having in your house.
The Cascade team members are very knowledgeable, talented, conscientious, and communicative. If ever I had a question or issue to discuss, I did not hesitate to text, email, or call them. They want feedback so they can constantly improve in any way.
I truly believe they love what they do and want to make the remodel process as painless as possible for the client. They want you to love your updated space!
"I find this rating interesting. When I first spoke with this member, I advised that we are not generally competitive on small jobs. That said, since he is an Angie's List member, I agreed to look at the project and then provide a preliminary budget analysis. When I arrived on site, I my opinion did not change. In fact, I told them upon leaving that my bid would be higher than hiring someone who specializes in small projects. I submitted the prelim as agreed and never heard back until I saw this rating. How can one get an "F" for telling the truth?"
Licensing
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