These guys were nothing short of amazing! I had a difficult situation a few months before with my husband moving out with most of the furniture without my knowledge while I was gone for the day, leaving my home in a big mess. It was an incredibly stressful situation and I had to move all of my stuff to storage in order to sell the house. I had all kinds of difficult things to pack such as fragile lamps, large pictures, and all kinds of glass items, plus a ton of really bulky equipment for my dogs. Since I was going through a divorce, I needed all of my boxes of paper records to be readily available within the storage unit so that I could get things out of them when necessary for my attorney. I felt like I was going crazy, but Bridgetown reassured me that they could help me and for a very reasonable rate. I also had no idea how big of a storage unit to rent, so they helped me with figuring out a size for that, too. (I should note that I used another storage place other than Bridgetown only because I needed frequent access to my belongings for an indefinite amount of time, otherwise I would have used Bridgetown for storage, too.) Al, the head mover of the 3-person team who were assigned to me, called me the morning of the move and told me exactly when he would be there. He was on time and politely introduced me to my team. I explained to them, with a few tears, what happened and how I needed them to help me pack the remainder of my stuff before they could load everything into their truck. They finished packing me within a few hours and expertly labeled each box. They were very cost conscious, so they used my own supply of packing materials first before resorting to their own. Another hour later and everything left in the house that was mine was loaded into the truck. By then, it was lunchtime, but they decided not to take a break. They drove straight to my storage unit and then went over their plan for the best way to store my things. I told them my need for getting into my paper file boxes easily, but that I didn't need any of the heavy items, like furniture or kitchen stuff until I moved out of storage in the future. In less than 2 hours, they had unloaded everything and neatly stacked everything in my storage unit which included leaving me a small path in the middle to enable me to easily access what I would need for my divorce. Honestly, I don't know how they knew how to do something so fitting to my needs, but they were completely amazing! All of this was done in 5 hours which included the drive from rural Clark County, Washington, to Portland, and the price was incredibly reasonable. Honestly, I don't know if I could have gotten through this really difficult part of my life transition without Bridgetown and their wonderful gracious, kind, hard-working, expert staff. I will definitely use them again when I am on the other side of my life transition when I finally have another home of my own.