Bridgetown was prompt in coming out for the estimate, and when I agreed to have them do the work, they were out within a week to do the work. They were conscientious about cleaning up after themselves (grinding mortar creates a huge dusty mess). And, when it was discovered that the mortar in one section of the wall was solid and didn't need to be replaced, they told me that, and lowered the price by $500. They did such a good job that several of my neighbors in the condo assoc. asked them to do repair work too.