Autobella Northwest

unknown

It turned out okay and they good job.

They service was really good. They worked with my schedule which was nice.

Their service was great. They do good work.

unknown

I had a couple of scratches and a dent in my car. I got estimates from 2 auto body shops for $1500 and $1600. With a $1000 deductible I decided to try paintless dent removal. Autobella was great, very friendly staff and my car looks great. The reason for the C for punctuality was because they originally said the car would be ready on a Tuesday, then Weds. at 11 AM, then Weds. at 3 PM, then back to 11 AM. When I went to pick it up it wasn't ready. But: the work they did was great so I can forgive the pick up aggravation, and they saved me a lot of bucks.

Actually called the day I wanted service , and they got me in , no problem. Took about 30 minutes. The car looked great when they were done. Have been using these guys for several years for washes and detailing, and with few exceptions, have been thoroughly pleased.

Googled for (mold in car) help. Then I checked their reviews on Angie's list. Called and got right in. $225.00 seemed steep but I'm allergic to mold so it was better than death. Picked up the car the next day. The car wasn't this clean when I drove it off the showroom floor. I mean spotless. They were such nice people. They did such a wonderful job. I wish i could go back once a month. They were divine. I can not recommend them high enough. Do not hesitate to use them. The owner is Tim I think. He's great and the lady in the office is Linda. She is fabulous. Raves, raves, raves. Thank you everyone!!!!

The windows were not cleaned (or even wiped) at all.
The floor was vacuumed, but they did not vacuum the middle console, the door panels/pockets or the seats.
Some interior surfaces were wiped down, but not all.
None of the upholstery was cleaned.
 
When I got my car back it looked like someone had vacuumed the floors, and that was about it.  I took a damp rag and was able to wipe some on the smudges on the upholstery (so I know it was not stained).  I emailed Autobella and sent pictures of some of the items that were unacceptable.  They agreed and said they would do the detail again for me, for free.
 
I took my car in (again) to have the interior detail.  Basically they wiped out the places that I sent pictures of, and that was all I could tell was done.

It looked like new. I was really happy with what they did.

The service turned out fine.

I was happy with the service. They were very friendly.

It turned out very well. There were some problems but they took care of it after the fact; I was very pleased.

They did excellent. I thought the owner, Tom, was very personable. I would most certainly bring them more business in the future.

There were some spots they missed but overall it was a good experience.

They did a good job. Everything was fine and they were on time.

I bought a Groupon for a big discount on Autobella's regular detail price.  Regular price was around $325.  I scheduled the appoint a couple of months in advance due to their busy schedule.  I am very pleased with their work as the Sienna looked almost brand new when I picked it up.  Grungy carpet looked  as if it were in showroom condition and all the usual places that debris, algae and plant matter hide  in the cracks and crannys of the car's body were spotless.  Next time I need a detail, I won't mind paying full price because Autobella's service is well worth the cost.

My car had a leak in the sunroof.  I hadn't driven my car in over a month and didn't know about the leak.  When I opened the car door, there was mold growing all over the side door.  It smelled horrible and looked horrible.  I took it to autobella to have it detailed.  The guy quoted me on the phone.  I warned him how dirty it was and he said it would be the same price.  I dropped off the car, it was ready when promised.  It looked like a new car.  I've had my car detailed at other shops before, but had never been as satisfied with the results.  I don't know what they did, but they even managed to get rid of the bad smell too.  I was also pleased that they did still only charge me the price they quoted on the phone. 
They are not the cheapest auto detailing place, but unlike when I've taken my car in to other places, I feel like I got my money's worth.

detailing the  exterior and interior of the car and, although a bit pricey, the work done was excellent.

The detail wasn't worth the money

I arranged for specific date to come in, but that was changed to another day since Tom's tint guy was busy. No big deal. I dropped off the car to be tinted and when I returned, I immediately saw that the tint guy had left drip marks down the sides of my car doors, smudge marks around the windows, and a bubble on the back window. This from a detail shop! I had asked for 20% tint to be put on and as I drove around the first day after being completed, I realized this tint was much darker. I took the car back and at first Tom said it WAS 20% but then realized it was 5%. Both 20 and 5 are illegal, but 5% is like limo dark. Tom agreed with me that it needed to be removed and redone. We scheduled a time and the tint was replaced. When I got in the car this time, I had new issues. I could see a small spot where there was no tint near the bottom of one window. Also, the rear defroster lines were severed at the bottom of the back window. Tom again agreed to have the tint redone. As far as I can see, the issues are now resolved, but what I'm left with is a car with signs of a poor tint job (the defroster) and several exterior cuts and scratches I swear weren't there before. (The car is not in perfect shape to begin with, but why should it endure more blemishes?). While Tom was agreeable to making things right and when I asked for a free wash he obliged, the whole experience made me wish I had never had gone to his shop in the first place. I had a car detailed there several years ago and liked the work, and thought a detail shop would surely demonstrate 'attention to detail.' I think Tom needs to find a new tint guy or just not offer that service if that's how it's going to be done.

The dash board clock failed due to moisture and they replaced it without charge.

They did a great job. Car looked great!

Great experience - bought a brand new car and within 24 hours friend had thrown up in it. Called numerous detailing shops on Sunday and Tom is the only one you answered. He gave me detailed advice over the phone on how to temporarily remedy the situation and told me to come on in on Monday morning where he was there greet me first thing. He said he would make my car new and he did! Picked up the car and you would never have known what had happened just a few days before.

We had some misunderstanding between us. I thought they had said $150 for the job, but apparently they meant $150 per application. So, it came up to $300. That was a major misunderstanding about the price. I chose Autobella because they were close and they were convenient. It was a small job, so I didn?t check the details about them. I didn?t think they would ruin anything. However, I had to wash the sealer off from the insides of the door and the sun roof. They said they would need extra three hours to finish the job, but they took five hours. They didn?t do a great job. I wasn?t terribly pleased with them. I will not go back to them.