Associated Master Inspectors LLC

Alex Hayes is one of the best of the best! We have been using Alex for many years. His knowledge, competence and professionalism is unsurpassed. We love having him inspect homes for our buyers. If there is something to find, he will find it. He does a great job going through his findings with our clients and his reports extremely thorough and easy to understand. Real Estate Portland Group- Keller Williams Realty Portland Central

Jay Hensleigh is amazing! He has performed 9 inspections for our clients in 2017. He and his team of Ted Bump (radon) and Justin Cullers (Sewer scope) are one of the best teams in the Portland Metro area. His reports are well organized, he is professional and will take follow up phone calls if you have any questions. He takes great care of our buyers and sellers! Thank you Jay for your wonderful work!

Went great. Very good pictures and very objective and fair assessment. And Ted (inspector) was super friendly too!

They ere excellent as usual!

Mark from AMI showed up on time the morning of our inspection. Both my husband and I and our realtor were late due to construction in the area. He did a very thorough inspection of the house uncovering many issues with the house. Mark took the time to walk us through the report answering all of our many questions. He gave us recommendations of people to call to get expert opinions on some of the major issues. Gave us his number if we thought of any other questions.  The inspection took over 4 hours for a 3300 square foot house. AMI also did a radon test.

May 17th we had Mark come back out for a follow up inspection of the work that was completed by the seller. He again was on time, professional, and answered all our questions. I highly recommend Mark from AMI. I would use him again without hesitation. I would recommend him to friends. The seller that we are buying the house from took his card:-). The follow up inspection cost $200 on top of the $950 paid for inspection.

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Jay showed up on time and did a very thorough inspection of the home.  When we got the initial bid of $1270 we told the realtor to cancel and that we just wanted a normal house inspection.  She worked with AMI to reduce the scope a bit and told us it wouldn't be more than $500 - it turns out she never heard back from them on an updated estimate.  When we got the bill for $815 we had a bout of sticker shock as we had not expected it to be anywhere near this amount!  It took me a little while to calm down but after reviewing the report and the contract I'd signed in the beginning and speaking with Jay I realized that I got a good value.  Home inspectors are like lawyers, you get what you pay for :-)  I've bought and sold several homes and this is quite a bit more than I am used to paying but I now have a fantastic, illustrated document that I can use as a list over the coming years to prioritize fixes and maintenance items to the property.

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Jim was a total professional who seemed to be extremely thorough in his inspection and assessment.  He spent over 6 hours at the house with me and was more than willing to answer any questions I had and walk me through his findings.  A class and very knowledgeable act.  
I have used a number of inspectors previously, and Jim was by far the best I have worked with.

Mark inspected new home from top to bottom. He showed up on time and did not rush a thing. He took the time to answer all our questions and showed us how to care for our new home as we are first time home-owners. A bit more pricey than other inspectors, but we feel we definetly got our money's worth. Mark was at our house for almost 5 hours and was available via email when I had follow-up questions.

 It went fantastic as Jim came in before the scheduled time and patiently explained his entire process before starting. He was smooth and went about his business perfectly. He checked all the appliances and every nook & cranny.
 We were so happy and couldn't recommend him enough.

Jim is awesome...he spent hours at the property and explained what he found during his inspection.  He was very nice, answered all of my questions, and did a great job!! Highly recommended!!

Excellent service. Charlie Rouse arrived several minutes early and began the inspection. He took excellent notes and pictures. His explanation of the houses defects was extremely helpful.

From the first phone call to receiving the report our service was exceptional!  Jay was very thorough and provide us with a detailed report.  He took his time to inspect the 3600 sq ft home from top to bottom, in and out.  This was a unique situation where both the buyer and seller were present during the inspection.  Jay was very professional to everyone involved and explained things as he went and answered all of our questions.  He went through the report before he left and emailed us our report the following day as promised.  We highly recommended AMI and Jay.  We will use them again in the future.

Mark and Ted did the house and Radon inspection respectively. Mark spent 4 hours to inspect the house in detail. He started off the inspection by climbing onto the roof to check all roof conditions and take pictures of all identified shingle/flashing/gutters... issues. He also spent time to walk through electrical panel switches and the GFCI protected outlets with me. In the house, he checked all appliance operations He used moisture meter to detect any abnormal reading that may lead to leaky seal near toilet, bath tub, sink, dish-washer. He checked all window operating conditions. Heater and hot water boiler are also checked. He also climb into attic to inspect the furnace and AC unit in detail. He saved the toughest and dirtiest part to the end with his full body "bunny" suit and mask and crawl into the shallow crawl space. In the end, he provided a great write up on > 10 issues need to be addressed.
The Radon test monitor the Radon level for 48 hours. Tedd reported the Radon chart and level promptly within 2 hours of completion of the monitor.
The seller is working on the inspection addendum to address and resolve those issues. I am happy with the AMI service and will definitely use AMI in future house inspection. They are highly recommended!

The inspector did a very good and thorough job of pointing out the deficiencies in the roofer's work, and his report was instrumental in my obtaining a settlement against the contractor.

unknown

Please see my above referenced statement.

Jim was great!  I've had several house inspections in the past, and Jim's is the best to-date.  His report is concise and accurate.  He caught several items that I had not noticed myself.  I will not hesitate to use Jim again or refer him to others.

Jim was fantastic. He was thorough and professional. He did a great job and we couldn't have gotten a better inspection for our new home. I feel very lucky to have had him as an inspector and confident that we know about the repairs needed for our house. He was also very responsive with questions that we had after the inspection. We would highly recommend him!

Overall, we found the inspection to be very thorough and helpful. There were a couple minor items that were missing from the report, but we were present at the inspection, so when I noticed the items were not included in the report, I asked for a revision and received one promptly.

Charlie from AMI inspected our new home. Very straightforward guy, tells it like it is and has a keen eye. He not only inspected the physical properties of the house, but gave us some opinions and tips on living in the house (i.e., regarding air flow and modern ideas on building science) that were above and beyond the report.
He pointed out a siding issue that if we had not discovered, we would not have been able to negotiate a few extra thousand dollars in credits on our sales agreement.
I trusted his findings and think he does exceptional work. They were easy to work with to schedule the inspection, Charlie was punctual and worked efficiently and thoroughly, and we received the report that evening.

Although I regret having to write these comments and give this rating for I really liked my inspector very much and believed at the time that he was very thorough and definitely patient  in answering all my questions. But a homeowner?s questions and inspector's observation/comments don?t necessarily jive with a good understanding and knowledge of the things that one faces in old houses in Portland and a good understanding of structures and drainage.. And for that lack of knowledge I am paying dearly now. 
He totally misread  what was going on in the basement. As inspector and a company which prides itself in high caliber inspections as well as costing more than most home inspections, I had expected a higher level of proficiency, especially in areas relating to drainage and foundations . For those are the issues that cost a home buyer  dearly and in some cases are prohibitive to correct, as well as being difficult to observe and connect the dots for the common home buyer.  
 
He clearly pointed out that I have some dampness in the basement because of a patch that he found which had some crumbling cement. Relative to the size and number of areas of that basement where the cement was crumbling, his observations appeared to imply it was one small area and not much to worry about, instead of pointing out how a whole wall of the house and part of another
had those problems. 
 
This represents a major water problem exists on that side of the house and his comments of just monitoring the wall was really insufficientt. It requires major costs for repairing the drainage problems that exist.  I believe he fell trap to the homeowner clever
painting of basement walls. Nevertheless it would be clearly visible to a trained eye, and if he would have poked at the walls  he could have seen they were all crumbling under the filmsy layer of paint. Furthermore a trained inspector would have been suspicious as to why the part of the walls that were Not crumbling , beneath the nice paint job, were all lumpy.This would have told you that they have been working on keeping water out.  Furthermore,  I have been told painting basement walls, especially with enamel paint is a sure fire problem, because cement cannot breathe. All this a well trained insjpector should have picked up.
 
To go along with his falling prey to the problems the homeowner clearly masked with paint is the basement floor. The whole basement floor had just  been painted and  puttied over. That was clearly visible by the cat footprints on the puttied floor. If he accurately observed the walls for the problems they were having, a good inspector could have seen the red flags raised as to why the homeowner had just refinished the basement floor. As it is right now the floors started showing signs of cracking almost immediately after I moved in, not to mention the basement floor paint  peeling away.
  
This is a serious problem water intrusion and foundation problems which had I known in the inspection I would have either not bought the house or offered much less.
 
Additionally, he totally overlooked checking a very important component of the house.  Had my family moved in as had been planned, everyone would have been very ill. I thought an inspector is suppose to inspect the furnace and filters. He totally overlooked checking the filter. It was BLACK with dirt. The furnace guy I hired said that this must not have been changed for over 2 years.  The result was I started experiencing some bad respiratory problems after I moved in. I decided to check the filter;
however, I felt the Inspector would have pointed that out to me if that was a problem. I was  shocked the filter was never checked  by the Inspector.  As a result of the dirty filters all the ducting work in the house was full of dirt  and I had to pay to vacuum  it out. 
 Another critical area of the house he did not understand was the deficient design of the whole gutter system. He clearly noted the outside paint was moldy and peeling and some of siding was rotting, but he did not make the connection that the gutter design in the back of the house was causing that problem. So besides cleaning the gutters, and repainting the house, which he suggested I do, I had to rrebuild all the back gutters. 
Other issues existed that should have been clearly connected to water and drainage problems, which, I being  a lay person,  was quick to figure out. Not to mention other areas he omitted checking which could represent a real safety issue, namely running an open gas fire in the fireplace and the fact that the flu vent was totally broken and needed to be replaced.
All these are problems and costs I did not buget in my bid for the house. When we look for an inspector we expect  him to have a good understanding on how problems and issues connect in a house. We pay him to be part detective. If  all I hire an inspector for is to point out obvious problems, than a big part of the inspection I can do myself with a checklist. I don?t need to hire a professional to do that.

Inspection went well.  The inspector (C Rouse) reviewed all the property improvements (i.e., house) from basement to attic.  The purpose of the inspection was to identify areas that needed to be upgraded, repaired.  We are planning to list the house, but wanted to know what all we need to do to get it ready.  Mr. Rouse reviewed everything and did note the items that needed attention.  He explained it all, the problems, and the solutions needed.  A great job well done; the information is what we needed.

He was absolutely superb. He was excellent. We actually backed away from the property because he gave us such a thorough evaluation. We have been very grateful ever since because it looked beautiful but underneath the fresh paint and carpeting there was quite a bit that had been covered up. He was very good. We thought we got our money's worth from him. We would absolutely use him again in a heartbeat.