Appliance Solutions

Ron was excellent! Would recommend again!

Arrived on time and was very professional. Able to trouble-shoot and fix a few additional issues. Would absolutely hire again

Great work! Responsive and professional.

unknown

Ice developed on the floor of my refrigerator's freezer indicating that the drain might be plugged.  Ron Jordan took apart the freezer (it's a Whirlpool with a drawer door, two baskets, and an ice maker) to check behind the back panel and discovered that additional ice had accumulated.  He carefully defrosted and removed all the ice, reassembled the freezer, and cleaned up as he went.  He then moved the refrigerator away from the wall to check the drain plug.  As he thought, the drain plug was clogged because the slit allowed for water passage was so narrow that it clogged easily.  He opened up the passage so the water could drain more easily, vacuumed out the water in the tray, wiped up the area and moved the unit back in place.  He also reattached the handle of the freezer which had been pulled off accidently several months ago.
Ron is very pleasant and knowledgable about appliances.  His company responded promptly to my message and Ron came out the next morning.   The freezer is happy again and so am I!

He called us to let us know when the top arrived and confirmed the install date.  He brought all needed supplies.  He was prompt, professional, tidy, quick.