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Appliance Guys Inc

Founded 1997 • With Angi since November 2005

4.9

(1167) Verified Reviews

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Business Details

Phone Number

Address

PO Box 91130

Portland, OR 97291

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Description

Welcome to Appliance Guys! We provide Parts and Repair Service for Appliances and HVAC (Heating, Ventilation, and Air Conditioning) Systems in Portland, Oregon. Service is available for Refrigerators, Washers, Dryers, Dishwashers, Garbage Disposals, Furnaces, Stoves, Ranges, and Ovens. Service

Verified Reviews

A few reviews for this pro...
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Eve T.
4.0
06/29/2022
The necessary part is no longer being produced.
Description of Work
Washer repair
Category
appliance repair
JENNIFER R.
5.0
06/27/2022
It went GREAT! It ALWAYS goes great with Appliance Guys!! Owner Glenn came out, had the high quality replacement part with him, and quickly gave us a fully functioning washer again. He wore a mask. He wore booties. He was right on time and personally called when on his way. He was his usual very kind, respectful and conscientious self. He has personally done work for us in the past repairing both our refrigerator and dishwasher. He is always very fair in his pricing and does efficient, careful, meticulous work. We trust him completely! Arianna, his office manager, was very available and helpful making sure that we got on the schedule a.s.a.p. with Glenn at a day and time that worked best for us. She is extremely easy to talk to and always puts our minds at ease. This company is a perfect example of what CONSISTENT EXCELLENCE looks like. We have never had an experience with them that has not been exemplary. I can't imagine us going anywhere else, ever, for our appliance repair needs. Thank you, Arianna! Thank you, Glenn!
Description of Work
My front loading washing machine door hinge broke
Category
appliance repair
RALPH G.
5.0
08/13/2021
I was very satisfied with their job.
Description of Work
Refrigerator repair / Put a new garbage disposal
Category
appliance repair
Peggy R.
5.0
06/24/2021
Thanks to Sean, we have a working oven again! He quickly diagnosed the problem, had the part with him and installed it. He was very personable and offered helpful tips and recommendations for related products. It's my 3rd time using Appliance Guys and will definitely continue to call them when needed!!
Description of Work
Igniter in gas oven
Category
appliance repair
Paul W.
5.0
05/24/2021
I requested estimates from 3 companies to repair the fume fan on my 30 year old cooktop. The fan motor had seized up. One company never returned my query. Another one asked for details, informed me that the cooktop was too old and they couldn't service it. Appliance Guys sent over a guy who took the fan back to his shop, opened the motor, and replenished the oil in the bearings which had dried out. It now is working great, and hopefully for another 30 years. This was not a part that Amana Corp. intended to be serviced, but Glenn the tech was able to do it. The whole job also came in $44 below estimate, which was cool.
Description of Work
Repaired a 30 year old Amana cooktop fume fan
Category
appliance repair
Carolyn H.
5.0
05/20/2021
Kevin was impressive. The refrigerator had been making a noise for more than a week but, of course, it was silent when he arrived! Just from my description he had enough knowledge and experience to determine the fan was failing. He ordered the part and replaced it.
Description of Work
Refrigerator repair
Category
appliance repair
Lauren K.
1.0
05/08/2021
The scheduler said that this was a simple fix. I explained that the stove is built into the counter. She said that was not an issue and suggested it was a very straightforward repair. When the guy came to repair he said that he would have to remove the oven from the wall to access the stove built into the counter. He said it would cost more to fix than the stove was worth- hundreds of dollars. So we said forget it but we still had to pay him $97 for the 4 minutes he was here... seems like the scheduler could have said that it was expensive and complicated to fix an igniter when the stove is built into the counter.
Description of Work
Gas stove igniter
Category
appliance repair
Scott C.
5.0
03/05/2021
Came ontime. Worked fast and completed job in 15 minutes.
Description of Work
Dishwasher repair
Category
appliance repair
Adam V.
5.0
02/28/2021
plumber gave good and realistic actionable advice
Description of Work
diagnosing dishwasher
Category
appliance repair
Debbie M.
5.0
01/27/2021
Excellent, they fixed it quickly and told us how to troubleshoot if we have same issue again.
Description of Work
Dishwasher didn't drain
Category
appliance repair, small appliance repair
GARRETT G.
5.0
12/31/2020
Brandon gave me a call letting me know when he would arrive. He quickly diagnosed the problem and replaced the starter for the compressor. I really appreciated the education I received about how the fridge works. He did an excellent job.
Description of Work
Kegerator repair!
Category
appliance repair
Larry M.
5.0
12/28/2020
Kevin was outstanding. He quickly diagnosed the problem with dryer and promptly fixed it. Service was professional and friendly. Highly recommended. Definitely will us this company for any future appliance issues.
Description of Work
Repaired dryer
Category
appliance repair
Ken B.
5.0
12/25/2020
Excellent job, would hire again and recommend to anyone.
Description of Work
replace bathroom floor
Category
appliance repair
Rachel S.
5.0
12/09/2020
Took him five minutes, and we didn’t have to order a new stove.
Description of Work
Repair oven door that wouldn’t stay closed
Category
appliance repair
Janl E.
5.0
11/13/2020
I was very impressed with his knowledge and suggestions.
Description of Work
Broken washing machine
Category
appliance repair
Judy W.
5.0
10/20/2020
Smoothly and very professionally. Final cost was under the estimated cost that was quoted. Patrick came out and diagnosed the issues with our 20 year old refrigerator, ordered the parts (condenser fan and start relay) and installed the parts in a very timely manner. Very professional and knew exactly what was wrong within a few minutes. Would recommend to my family and friends.
Description of Work
Refrigerator repaired
Category
appliance repair
Carol M.
5.0
10/19/2020
Service provider quickly diagnosed problem and all working normally.
Description of Work
Dryer not functioning well.
Category
appliance repair, dryer vent cleaning
Matt Z.
5.0
10/13/2020
The guys where great, showed up on time and had the job done in no time.
Description of Work
fix oven convection fan
Category
appliance repair
Brandon S.
5.0
10/09/2020
My dishwasher died on me and while I ended up not needing their services, the office staff were more than helpful in guiding me in the direction that I needed to get back up and running. I will definitely keep these guys in mind if anything else happens.
Description of Work
Dishwasher Repair
Category
appliance repair

Service Provider Response

Thank you for your feedback! We are glad all of your appliances are healthy, and here to help if they ever aren't!
Kedron E.
5.0
09/22/2020
The water supply to the refrigerator icemaker was professionally installed by the repair person. There was a challenge for this person because of the different sized coupling already provided by the refrigerator. After making the necessary changes and adjustments the job was completed successfully! The ice maker is working quite well and we are very pleased.
Description of Work
Hookup piping to Whirlpool refrigerator ice maker.
Category
appliance repair

Service Provider Response

Thank you for taking a moment to share your experience! Our technicians work hard to problem solve when things get tricky and get you back to enjoying icy beverages ASAP!
JENNIFER R.
5.0
09/04/2020
GREAT!! Glenn was very impressive from start to finish! He was prompt, communicative, efficient and made sure we were getting the best value for our hard earned money. He also spent a considerable amount of his valuable time texting back and forth with us to make sure all of our pre-appointment questions and concerns were answered. During this he was consistently kind, patient and customer focused. Finally, with Covid-19 in full swing, we felt completely safe and comfortable having Glenn in our home. He ALWAYS wore a mask and was proactively EXCELLENT with social distancing which was so important to us! With all the craziness and stress that is in our world right now, having Glenn handle your appliance repair will be one of the nicest things you'll ever do for yourself! Thank you, Glenn! Thank you, Appliance Guys Super Staff!
Description of Work
KItchenaid Dishwasher Repair, Kitchenaid Refrigerator Evaluation/Repair, Whirlpool Dryer Repair
Category
appliance repair
Rick S.
5.0
09/03/2020
Zephyr the service technician for Appliance Guys was Absolutely Fantastic!!!! He was Prompt,Curtious,Efficient,and Informative.Best Service I've ever had for anything.Would definitely use this company as they were great.Now my refrigerator work Great.Thank you Zephyr and Appliance Guys. Sincerely Rick Solinger.
Description of Work
Repaired broken refrigerator
Category
appliance repair, small appliance repair
Sara D.
5.0
08/26/2020
Well. They were able to find the issue.
Description of Work
Washer was broke.
Category
appliance repair
Holly A.
5.0
08/07/2020
The technician who came to look at my oven was very friendly and helpful. It turned out the problem was with the electrical outlet the oven is plugged into. He offered to waive the service call fee once the outlet is fixed, and charge only his hourly rate to fix the oven if it still isn't working.
Description of Work
The oven wasn't working
Category
appliance repair

Service Provider Response

Thank you for your feedback! We do have a 60 day warranty on our service call fee. If the issue returns, or we need to come back with parts, we do not charge our service call fee again. We want our customers to feel comfortable with the honest fee structure and hard work of our technicians!
KEN M.
5.0
07/20/2020
Repair completed as promised, within 30min work period and for price quoted. Front office operations for scheduling & billing very professional & friendly. Provided detailed explanation of costs & terms of service both verbally and in follow-up email.
Description of Work
repair washing machine leaky inlet valve, replace mildew stained door gasket
Category
appliance repair

Service Provider Response

Thank you for taking the time to leave a review! Our whole team is grateful to hear that we were able to give you great service.

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    Business Highlights

    Emergency Services OfferedEmergency Services Offered
    Appliance Repair
    Appliance Repair - Small
    Plumbing
    Dryer Vent Cleaning
    Heating and Air Conditioning
    Electrical
    Wells and Pumps
    Licensed
    Bonded
    Insured
    All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves.To find more licensing information for your state, visit our Find Licensing Requirements page.
    General Information
    Free Estimates
    No
    Eco-Friendly Accreditations
    No
    Payment Options
    Check, Visa, MasterCard, American Express, Discover
    Senior Discount
    No
    Emergency Service
    Yes
    Warranties
    No

    Services Offered

    ***We do not work on commercial appliances or mobile appliances - boats, buses, RVs, etc.***Appliance repair, dishwashers, refrigerators, washers, dryers, appliance installation for large appliances, washers, refrigerators, oven, dryer vent cleaning & garbage disposals & heating.

    Services Not Offered

    Water heaters & commercial equipment.

    Frequently Asked Questions & Answers about Appliance Guys Inc

    How is Appliance Guys Inc overall rated?

    Appliance Guys Inc is currently rated 4.9 overall out of 5.

    What days are Appliance Guys Inc open?

    Appliance Guys Inc is open:

    Monday: 8:30 AM - 5:00 PM

    Tuesday: 8:30 AM - 5:00 PM

    Wednesday: 8:30 AM - 5:00 PM

    Thursday: 8:30 AM - 5:00 PM

    Friday: 8:30 AM - 5:00 PM

    What payment options does Appliance Guys Inc provide

    Appliance Guys Inc accepts the following forms of payment: Check, Visa, MasterCard, American Express, Discover

    Does Appliance Guys Inc offer free estimates?

    No, Appliance Guys Inc does not offer free project estimates.

    Does Appliance Guys Inc offer eco-friendly accreditations?

    No, Appliance Guys Inc does not offer eco-friendly accreditations.

    Does Appliance Guys Inc offer a senior discount?

    No, Appliance Guys Inc does not offer a senior discount.

    Does Appliance Guys Inc offer emergency services?

    Yes, Appliance Guys Inc offers emergency services.

    Are warranties offered by Appliance Guys Inc?

    No, Appliance Guys Inc does not offer warranties.

    What services does Appliance Guys Inc offer?

    Appliance Guys Inc offers the following services: ***We do not work on commercial appliances or mobile appliances - boats, buses, RVs, etc.***Appliance repair, dishwashers, refrigerators, washers, dryers, appliance installation for large appliances, washers, refrigerators, oven, dryer vent cleaning & garbage disposals & heating.

    Are there any services Appliance Guys Inc does not offer?

    Water heaters & commercial equipment.