Antworks Pest Control Inc
About us
Antworks has been providing guaranteed Portland pest control and Portland pest removal services to the metro Portland area for more than 10 years. We treat Spiders, Bedbugs, Hornets and other pests, but our specialty is on Ant Control. Most Portland pest control companies will not guarantee removal of these small ants without expensive monthly treatments, but Antworks Pest Control guarantees all of our ant treatments because we practice unique methods and use materials specifically designed for the control of these social insects. We use the Integrated Pest Management philosophy for all work we do. A big part of our treatment strategy takes place during the inspection. During pest control inspection we try to determine why your home is being infested and make recommendations towards correction making a more long term solution.
Business highlights
Emergency services offered
20 years of experience
Services we offer
Bedbugs, Box Elder Bugs, Damp Wood, Fleas & Pantry Pests, Hornets, Roaches, Rodents, Spiders, Subterranean, Termites
Amenities
Emergency Services
Yes
Free Estimates
Yes
Accepted Payment Methods
- CreditCard
Reviews
4.945 Reviews
| Number of Stars | Image of Distribution | Number of Ratings |
|---|---|---|
| 91% | ||
| 4% | ||
| 4% | ||
| 0% | ||
| 0% |
Showing 1-25 of 45 reviews
Dallas F.
May 2023
Excellent service all around! I have used other companies and Antworks have delivered the best result so far! Stephan was great at all the information he gave during and after treatment at my office. Couldn't he happier.
Lisa G.
Sep 2018
I'd been fighting sugar ants (the tiny ones) for a couple years and couldn't get rid of them long term. Antworks came out and walked with me around the house inside and out to show him where they were coming in and congregating. The young man (sorry, don't have his name, but he was awesome!) explained everything he'd be doing. I work from home and had to get on a call. When he came inside, he removed his shoes and TIPTOED around the house doing his thing while I was on my call! When he was done he walked me through the warranty (4 mths), gave me a calendar with the date circled when the warranty expired and said they'd come back out as many times as necessary in that period to get rid of them. He asked that I wait 3 wks for his work to take effect before calling. I waited and it was a little over 3 weeks before I stopped seeing ants. He suggested using a jell bait if I wanted to put out traps before the 3 weeks was up. I did this and it did stop their major trail efforts. It was probably closer to 4 weeks when I stopped seeing them altogether! It's now been 2 months since Antworks was out and I've got zero ants! I'm really afraid I'll have to do this again next year. If I do, I'll definitely use Antworks. Very thorough and professional.
Glenda P.
Jun 2017
They did a good job. I have never had an ant problem since. I would use them and recommend their service.
Response from Antworks Pest Control Inc
"Thank you for taking the time to leave us a positive review...we really appreciate it! I noticed the date of the service was in 2013 and you are just now leaving a review....I am hoping that you are still pest free and remain pest free for years to come....if not...please don't hesitate to call us!"
Bernie I.
Jan 2017
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Response from Antworks Pest Control Inc
"We all love the [Member Name Removed]'s at Antworks.....Thank you so much for calling us many years ago and your continued loyalty....You are one of my 1st customers when I just started out on my own...Now my kids are taking good care of you... (they better be...Lol).... Please don't hesitate to give us a hollar and let us know how we are doing....I hope all is well with you and yours..... Thanks again Mr. [Member Name Removed]!"
Lynne K.
Dec 2016
I really like them. They did a really great job. They got rid of our carpenter ants. They were great. The price was totally reasonable. I wouldn’t use anybody else.
Response from Antworks Pest Control Inc
"Thank you so much for the positive review....If we can be of any further service...please don't hesitate to let us know... Thanks Again! Your friends at Antworks Pest Control"
Christoph A.
Jun 2016
Mitch was professional, personable and seemed to really know what he was doing. He thoroughly explained what he was doing and gave me different options to chose from. We had used Antworks 2 years ago to get rid of a pretty significant ant problem in our house and we just now saw some sugar ants in our kitchen again. Mitch offered different levels of service and I opted to get a full treatment again this time and I feel confident I won't be seeing ants again inside of our home for several years.
Response from Antworks Pest Control Inc
"Thank you so much for the wonderful review and for your continued loyalty......We hope that you are still pest free.....If you have any questions or concerns...please don't hesitate to contact us. Thanks again... Your friends at Antworks Pest Control"
Ryan R.
May 2016
Antworks was great! I called Antworks and got an instant quote over the phone, then setup an appointment. I received an email confirmation after I setup the appointment and a reminder email the day before the service. Mitch showed up at our house and was extremely professional and very knowledgeable about treating carpenter ants. He told me exactly what he was planning to do before he did the work. About 45 minutes later, he completed his work and explained some minor things I could do to prevent ants in the future. I was very impressed with Antworks and will continue to use them in the future.
Response from Antworks Pest Control Inc
"Dear [Member Name Removed], Thank you so much for the positive review. A no contract, 1 year, transferable, warranty comes every Carpenter ant treatment we do....For the next year, if you see any activity....we got you covered. Thanks again... Your friends at Antworks Pest Control"
Kristen R.
May 2016
unknown
Response from Antworks Pest Control Inc
"Thank you so much for your continued loyalty! Please let us know if we can be of any further service. In the mean time...if we don't hear from you we will contact you this summer for further follow-up. Thanks Again! Your friends at Antworks Pest Control"
Kristen R.
Oct 2015
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Response from Antworks Pest Control Inc
"We always appreciate when our customers take the time to leave us love....or let us know when we could improve. Thank you so much for the positive review!"
SHARON M.
Sep 2015
unknown
Response from Antworks Pest Control Inc
"Big thanks for the A rating...I will certainly let everyone know so they keep it up. Thank you so much for choosing us for your pest control needs!"
Richard M.
Sep 2015
unknown
Response from Antworks Pest Control Inc
"Thank you for sharing your experiences with us and for leaving us a positive review....please let us know if we can be of any further service! Thanks again!"
Kathryn K.
Apr 2015
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Response from Antworks Pest Control Inc
"We really appreciate you taking the time out of your busy schedule to leave us such a warm review! Our hope is that you remain pest free....if we can be of any further service...please don't hesitate to let us know."
Robyn G.
Apr 2015
Great job!
Response from Antworks Pest Control Inc
"Thanks so much for taking the time and leaving us such a positive review....if we can be of any further service please let us know!"
Lori H.
Feb 2015
unknown
Response from Antworks Pest Control Inc
"Thank you so much for the kind review.....if you are in need of any further service....please don"t hesitate to let us know!"
ROBERT H.
Nov 2014
It's about $120 or something like that. They have the training that they require to use the chemical that they use.
Response from Antworks Pest Control Inc
"Thank you so much for taking the time to share with us your experience.....If we need to do anything further to meet or exceed your expectations...please don't hesitate to let us know."
Tim C.
Feb 2014
We came home from a month out of the country to find our home infested with sugar ants. I had used this company before, 2 years ago, and their treatment was very successful. The people at Antworks are very professional and thorough in their explanation and application and I feel very comfortable referring their superior service to others.
Response from Antworks Pest Control Inc
"Thank you so much for taking the time to share your experience...I am so glad that we are meeting your expectations....if you are of need of any further service.....we are here for you! Thank you!"
Mary D.
Feb 2014
This is a great company…eco-friendly and very efficient. Mitch is very knowledgeable and gave us a thorough explanation of what needed to be done and what to expect.. He was polite (even took his shoes off in the house). The price was fair and he didn't require a monthly fee. He covered the problem inside and outside. We are glad we were able to find a family-owned business and are very satisfied with their service.
Response from Antworks Pest Control Inc
"Thank you for sharing your experience with us....I can't tell you how valuable it is for us to receive feedback from you who we serve....if we can be of any further service...please don't hesitate to let us know....thanks again!"
Megan T.
Oct 2013
We just purchased a new house a couple months and have noticed a sugar ant problem. I spoke on the phone with Christina a few weeks ago when I first noticed the issue. She was very nice and thorough with her explanation with regard to what their company does and what is going on with the ants in my home. I tried some over the counter remedies first and they just didnt cut it. I called her two days ago when the last straw was seeing an ant on my headboard. She made time to come out this week and sprayed al necessary areas. As it has only been a couple hours since she left, I cannot speak to the ants demise yet but I am confident that she knows what she is doing. I would definitely recommend Antworks as they are professional, friendly and knowledgeable regarding their trade.
I wanted to provide a quick update, Antworks really went above and beyond for us. They have a 4 month maintenace period, and let me tell you we made use of that. We have major issues for quite a few months. I could tell that they genuinely cared about helping us solve our problem. They were extremely thorough and due to issues with our house (outside of their control,) it did take a few trips to really get rid of the ant infestation. They were wonderful to work with, I highly recommend them.
I wanted to provide a quick update, Antworks really went above and beyond for us. They have a 4 month maintenace period, and let me tell you we made use of that. We have major issues for quite a few months. I could tell that they genuinely cared about helping us solve our problem. They were extremely thorough and due to issues with our house (outside of their control,) it did take a few trips to really get rid of the ant infestation. They were wonderful to work with, I highly recommend them.
Response from Antworks Pest Control Inc
"I realize this response comes somewhat late.....I apologize for that. I sincerely appreciate the feedback! Thank you so much for sharing with us your experiences with our service.....Thanks again!"
Ken G.
Oct 2013
I called and had response same day. I was informed what to expect and how they would take care of situation. They set up a day and time to come out and we're very punctual. Within two weeks ants were gone. Try said if any problem they would return and do another treatment. Well the little pests have returned after two months, not in force like they were originally, and as promised they are returning this week for a follow up. I highly recommend their service because they inform you of there procedure and what to expect. Not only that but they are friendly and very knowledgeable about ants. If you have an ant problem artworks should be your first call.
Brandon S.
Oct 2013
I had been referred to Antworks by a friend who said that she and her husband were very pleased with the job they did. Mitch arrived at our house at the exact time he said he would be here and was very friendly and professional. He sprayed the entire outside perimeter of the house and inside the walls of the kitchen and bathroom within record time- very fast and efficient. I was very pleased with the work Mitch did. Such a nice guy and from what I hear from my friends who had their treatment a while ago- we won't be seeing anymore sugar ants. I would absolutely recommend Antworks to anyone.
Response from Antworks Pest Control Inc
"Sorry it's taken so long to respond.....we really appreciate when our customers take the time to leave us some feed back ....good or bad.....I go to the school that says learn from the people you serve. Thank you so much for the feed back!"
Jessica C.
Sep 2013
The technician was on time, and super friendly. She was quick and efficient. Great experience.
Response from Antworks Pest Control Inc
"Thanks for taking the time to leave us a review...I will be sure and pass along the kind words."
Jocelyn F.
Sep 2013
They were very responsive, when I called, they called back within 24 hours, and got an appointment set up in a timely manner. They were on time, and got right to work with the treatment, they were very business like and professional. I chose them because they are one of the few companies that offere warranties on their treatments.
Response from Antworks Pest Control Inc
"Thank you for the awesome review!"
Kaye H.
Sep 2013
I have used Antworks on and off for the past 5 years. This time I chose to go on the maintenance program. I have a phobia when it comes to Ants. When I call Antworks, sometimes I will get a voice mail. They always call back within the same business day, mostly within the hour of my message. I called on a Friday before a holiday weekend and Mitch was here on time the following Tuesday, on time and professional. I would highly recommend Mitch and Antworks to anyone. I was very comfortable with Mitch coming into my home while alone. He spoke with me about my ant issue, explained what he was going to do and asked if i had any questions, which he answered. He proceeded to spray around my home, inside and out, paying special attention to the area where I had seen them. They are trustworthy and do an excellent job. My sister and neighbor use Antworks as well. I would not call anyone else. I have never had a bad experience with them. If you choose Antworks as your pest control, you will not be disappointed.
Response from Antworks Pest Control Inc
"Thank you so much for such kind words...I will be sure to pass them along to Mitch and the crew."
Sarah M.
Sep 2013
Antworks has done an outstanding job! I had a severe ant infestation about a year ago - Christina and Mitch came to my house repeatedly until the ant situation was resolved. They never gave up on me and because I was on the maintenance program I did not have to pay for the continued treatments. They have always been on time, extremely professional and thorough. I will continue to utilize Antworks and I have recommended this company to family and friends.
Response from Antworks Pest Control Inc
"We sincerely appreciate our customers taking the time out of their busy schedules to leave such a kind review. If we at Antworks Pest Control can be of any further service...please don't hesitate to call. Thanks again!"
Timothy J.
Sep 2013
We've used this service provider for approximately two years under their maintenance plan. Until this summer, I would rate them as above average. This spring we had a service completed and an invoice was left on our door. We made payment and received a call from the service provider in late May inquiring the payment. We provided the check number and date the check was cashed and the gentlemen on the phone found the payment. I assumed everyone was happy. Two weeks ago we called and left a voicemail, as we have ants again. I received a voicemail back that their summer maintenance plan was completed and we'd need to have a new 'initial' service completed. Apparently we aren't on the maintenance schedule anymore. In addition, the voicemail said the 'home office needs a credit card on file' for us. We called a new service provider and they were onsite the same day.
Response from Antworks Pest Control Inc
"Thank you for choosing us for your pest control needs and taking the time to leave us a somewhat positive review...I am sorry to learn that we lost your business, especially due to misunderstanding of billing issues. I have thoroughly investigated what happened and my explanation is as follows. I have recently upgraded our billing database system to classify customers who don’t pay at time of service…… based on how quickly payment is made after service is rendered and how much work is needed in order to secure payment for services. Without getting into the specifics of this situation or previous situations……I believe this scenario happened because of our billing and collection history. I think if you closely examine our history you will see what I am referring to. I would be happy to go over this with you in detail….in a less public venue. Unfortunately….in this case….the system worked as it was designed. I apologize for the inconvenience. It is always our goal to take excellent care of our customers. Because we don't require contracts to keep our customers ant free and we only need 3 treatments a year to guarantee our service indefinitely....we have had to try and work out creative ways of making sure we can afford to keep our promise to our customers. If we can be of any further service….please don’t hesitate to call."
Licensing
State Contractor License Requirements
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FAQ
Antworks Pest Control Inc is currently rated 4.9 overall out of 5.
Antworks Pest Control Inc accepts the following forms of payment: CreditCard
Yes, Antworks Pest Control Inc offers free project estimates.
No, Antworks Pest Control Inc does not offer eco-friendly accreditations.
No, Antworks Pest Control Inc does not offer a senior discount.
Yes, Antworks Pest Control Inc offers emergency services.
No, Antworks Pest Control Inc does not offer warranties.