Advanced Bathtub Refinishing

Dennis was fantastic. He arrived promptly, did the job quickly and cleanly, and was a pleasure to have working in the house. There were other workers in the same area, working on another job, and Dennis worked around them and the space politely and professionally. The tub turned out beautifully!

Excellent job, great communication and instruction on care. Not only job well done but fast. With a two piece tub/shower the joint was chipped and black and ugly, I was informed that i would never have that problem again. No overspray, fumes were expelled to exterior and barely noticed the nexted day

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As expected

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The first attempt resulted in a large bulge in the floor of the tub, and the crack appeared to be reopening. The attempt to fix that completely destroyed the bottom of the tub and it still leaks, possibly more than ever.  UPDATE-JAN 20, 2015 - The final outcome of this was that the tub and surround had to be replaced entirely, and in short order due to the needs of the tenant of the house. We had this done by a separate contractor. I'm amending my review because ABR has reimbursed us for most of the cost of the replacement, and they did not try to duck responsibility for this.  I believe the mistake was just that; an error in judgement, and not necessarily a lack of caring or outright incompetence. I'm sure Dennis will be a lot more careful to fully scope out the situation in the future.

From the start Dennis was a good person to work with over the phone. He was very concise and informative and sounded very competant in his field of work. It was very clear right away the service he'd provide, how much it would cost and when he could be out to do the work. Dennis either answered his phone or called back very quickly; even on a Saturday! This was very impressive as large companies will not do the same. We scheduled an appointment, I allowed him to start on the tub without me and I met him there just before the job was finished. (If he did not have the rating/reputation and experience that he does I wouldn't have thought of letting him in without me present) The job went great and the tub looked amazing. He gave me the rundown on how to care for the tub in the future. Upon later inspection I found a thin spot of paint that I really wanted to be coated again. I called Dennis and without hesitation was out that same day to fix the very minor issue. That's what I call follow up service! I have no doubt that if there is ever a problem with my tub Dennis will be more than willing to help out. I fully recommend him for bath tub refinishing!