ABC Appliance Inc

It went great! He was available the same day and was here on time. He was able to move the fridge and tell me what was wrong with it within a few minutes. He ordered a part and picked it up and installed it the next day exactly when he told me he would. He was very nice, professional, and didn't comment on all the dirt we discovered under the refrigerator. The price was reasonable, and I will definitely call him the next time we have a problem with one of our appliances.

I called them and they were able to come out right away for same day service. They fixed my refridgerator, and it was much less costly than if I had had to buy a new one!

unknown

Other than than the charge being somewhat higher than expected everything went well.

Called for service around 12:30 pm today and was told schedule time will be between 4 to 6 pm. Mike came at 4:20pm turn on the washing machine, knew exactly what was wrong, repaired the problem in 10 minutes and was done. He was prompt, fast, clean and friendly. I wonder if being a Angie's List member if I can get a discount?  Oh well...too late, I will definitely hire again.

He always comes promptly and does an excellent job.

He did a great job.

They responded same day and arrived right on time
Man went to wrok immediatley and was very efficient.
Had the entire task completedd in 25 minutes
Very competent--knew exactly what to do.

conducted himself professionally.  clean appearance.very efficient worker. 
have called this company previously.  always satisfied with the work.

Several times he has fixed our Whirlpool washer when it shorted out by wiggling too much when over loaded. Last time he found out that our CCU board in our washer is failing. He also fixed a water temperature problem with our washer.

Service man found that there was nothing wrong with the machine. The problem was the power supply. He only charged us the minimum service fee. Nice to know there are honest service providers out there.

perfectly

Response was quick, work was done and company called with clear explanation of work performed and cost.

Very professional--showed us what was causing the problem. Would and did use again later on washer issue.

Went so great we have hired them to repair our stove as well.

Fast response. Quick install.

It was easy to make an appointment that fit my schedule. the repairman arrived on time. He removed the pump and cleaned out some coins. he then turned the washer on and he remained to observe through most of the spin cycle but not all. he took the model information for the microwave so he could check on the availability of a needed part. after he left, the washer stopped at mid cycle again. He came back and did not charge for the service call, but the part he brought for the washer did not work. From his comments it was clear that had he stayed all through the cycle the first visit, he would have seen where the cycle was stopping and would have known which part to bring. So, we needed a third visit. in addition, he had misplaced the microwave information and didn't have anything with him at the second visit to fix the microwave. at that point i was irritated at needing the third visit, so told him to forget the microwave. he returned with the washer part, fixed the machine and it works fine. bottom line: if he had spent a few more minutes at visit one, he probably would not have needed visit 3 (nor would i have had to re-arrange my work schedule so i could be at home on 3 separate occasions).

It was fine. They were available within a day or two after we called. They worked quickly and he had the part with him and the machine is 35 years old so that was impressive.

A little after ll am, I was called for directions and to let me know he would be arriving before noon. When I explained the problem in more detail. I was told it sounded like the condenser motor, which he fairly quickly replaced and the refrigerator has worked well since.

Although the Yellow Pages ad claimed "same day service" the gruff person on the phone scheduled us for two days out and did not want any more information beyond "it leaks." The technician arrived as scheduled and repaired the leak. Even though we were able to point directly to the source of the leak, he started from scratch diagnosing the problem, then proceeded to replace the leaking injector. The technician refused to replace the aging internal hoses as requested claiming it was not necessary. After completing the repair, the machine was not repositioned back into the original spot against the dryer, but simply shoved sort of close. We had to put it back in place ourselves. We were charged for both the technicians time and a $51.50 diagnostic fee, even though the problem was obvious and pointed out. (I guess we are spoiled by high quality service from Division Matag, which went out of business.)

THE REFRIGERATOR WAS FIXED TEMPORARILY, BUT AFTER THE SECOND TIME, IT HAS WORKED CONTINUOUSLY WITH NO PROBLEMS. BECAUSE OF THE GREASE PROBLEM, WE WERE ADVISED TO REPLACE THE WASHING MACHINE AND ALSO GOT A DRYER AT THE SAME TIME, BUT IN THE INTERIM THE DRYER WORKED BETTER AFTER THE LINT WAS CLEANED.

THE PROBLEM APPEARED TO BE SOLVED, BUT THEN HAPPENED AGAIN TWO WEEKS LATER WITH THE ADDITIONAL PROBLEM OF THE ICE MAKER NOT WORKING. HE ALSO COMMENTED ON THE FACT THAT HE HATED WORKING ON AMANA'S! I WAS CHARGED $40 FOR SERVICE TIME, $40 FOR SERVICE CALL, AND $26.50 FOR THE PART. PRETTY STEEP! I CHOSE TO CALL ANOTHER COMPANY TO HAVE IT FIXED A SECOND TIME.