Started out well. Job started earlier than originally planned which was fine. Paid a third down to start job with understanding that rest would be paid in full upon completion. Everything was going fine until near the end of the job. After shower fixtures were installed I noticed they were the wrong finish from what we agreed on for the estimate. Took a week for Joel to reorder & replace. When the frameless glass shower panel was going in, the installer realized it was the wrong size, and had to be redone. The grout on the stone shower floor was very sloppily applied. Bits of dried grit are stuck on the stones. Before job was finished Joel was asking for full payment as he was running tight of money. I insisted on paying him in full only when job was complete. He wasn't very happy. Overall, the tile shower walls & bathroom floor tile look great. I only wish there had been more attention paid to the other details.

Good and will hire again.

We recently had our Master Bathroom renovated by 5 Star Home Renovations. Joel the owner, his employees and the subcontractors he brought in all did an outstanding and professional job at a fair price - we are very satisfied with the completed project! This work was all performed during the Pandemic and required maintaining a safe environment in our home for our family and his team of workers - also added complexity to selecting, ordering and receiving product on time. Joel listened to our ideas and requirements, made suggestions and offered us alternative ideas and less expensive vendors. He apprised us of when and how things would be done and continually communicated throughout the project. We would not hesitate to recommend 5 Star Renovations or utilize their services again.

Joel was great. By far the most responsive and punctual contractor we’ve used so far. Quality work at a fair price. I’ll definitely be using 5 Star in the future.