3RD GENERATION HARDWOOD FLOORS

This is the second time that I have used 3rd Generation Hardwood floors. I was as happy the second time as the first. Mike is nice, professional, and does exactly what he says he will do. I trust him and I recommend him. I will use 3rd Generation Hardwood Floors again, when I have the rest of the floors in my house refinished. Highly recommend.

without a problem

The service was excellent!!! The floors looks amazing! Mike is a pleasure to work with and I would highly recommend him to anyone. We could not be happier with the work and the owner.

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Mike and his son were there on time and finished the job when they said they would.  The price was comparable to the other bid that I received.
The reason for the low grade is that there is a lot of "chatter" and "dish out" from the sanding of the floor.  The job is acceptable but no better than that, hence the C grade.

They were amazing, very nice to work with and my floors are beautiful.

He was easy to work with, very professional, did a great job and left my house super clean - kind of a dream contractor.  I recall his bid being among the lowest for the work as well.    I just called him to give me a bid on a house we have just bought and he called me back right away and said he'd get out to see it tonight.

Mike and his son's work on our floors was nothing short of amazing. We recently purchased a home where a prior owner at some point had not cleaned up leaking plant containers or pet urine, and then later tried to bleach out the pet urine stains (to no avail). The stains were significant enough that they wouldn't come out with rough sanding, so after that process, we walked around the house with Mike to decide which boards to try to flip or replace. After six days of meticulous labor (which included filling in every top nail!), our floors are gorgeous.
I had requested multiple estimates from various providers, but cancelled the remaining after meeting Mike. His love for his craft was obvious, and I trusted that he would treat our floors with care. I would not hesitate to use him again and everyone who has seen our floors has asked for his contact information.
Logistically, it took several phone calls to connect with Mike to get a time set up for an estimate, but in all fairness, this seemed to be an issue for all of the refinishing providers I contacted. And in fact, Mike was one of the first to call me back. After that, he promptly returned my calls and was responsive to my questions.

Mike and his son were fine craftsmen and gentlemen. Mike came a day after I asked for an estimate and explained in detail the various stages of the job, the time for each, and the particular procedures and materials. For an 11 by 14 foot room, the estimate was fair.
Mike arrive at the scheduled times every day and executed the job with extreme care. The room was sealed; there was almost no
effect on the rest of the house or our dail routines. The cleanup was meticulous; Mike checked a day after the job was completed
to insure the finish met his high standard. We would recommend him without qualification.

Mike and his son Travis were punctual throughout the five days on the job, cleaned up every evening, worked all day. The floor looks great. We picked Provincial stain which turned out a bit redder than expected, but we're happy with the end result, and feel that Theydid a great job and care about their craft.

Mike was professional and used one other contractor who was an expert installing stairways.  Mike did exactly what he said he'd do when he said he'd do it.  Mike was a good listener and was able to give us confidence at the first meeting that he was able to address all our concerns.  We had to leave town after the hardwood was installed, and we trusted Mike with a house key, and that he'd finish the work as promised at the time he promised.  All the work was done when we got home and was done with more attention to detail than what he promised.  It was wonderful.  He completed the job the second week in May.  There were no hidden costs, disclaimers, or other problems.  We were so relieved to find a hardwood contractor we could trust, who was better than we expected.  We found 3rd Generation Floors on Angie's List.

Smoothly.  They used a sub to lay the flooring, but worked with him so they had total control from start to finish.  There were 2 or 3 people on site working all of the time, from when they said they would show up until the job was done.

Great service. Mike was willing to help us with a small repair job and undo a previously poor repair. He made sure it was completed to our satisfaction and fit into our limited time schedule. It was clear that a job well done was important to him. I would use him again!

Mike Pitts, owner of 3rd Generation Hardwood Floors, did a beautiful job!   We were very pleased!  He initially came to our house and reviewed the project.  After talking with him, it was apparent to us that he was very knowledgeable in his field.  He discussed flooring types, transitions, and base shoes.  He got down on his hands and knees to inspect the floors.  The written estimate (and subsequent invoice) were very detailed.  When he arrived to do the flooring, we gave him the key to our house.  The old carpet removal and floor installation in both the Family Room and Walk-In Closet were done in 3 days.  Nine days later his team returned to sand and finish the floors.  The odor of the finish was very pungent, and Mike brought over a commercial fan but recommended staying in a hotel for a night which we did.  The floors are beautiful.  Mike Pitts is a perfectionist!  We like that! The walk-in closet perfectly matches the main bedroom.  You would never be able to tell that the walk in closet had previously been covered with glue and carpet.  The Family Room is gorgeous!  We highly recommend 3rd Generation Floors.

The 100 year-old oak flooring was in poor condition with many cracks and some dark stains and areas where walking produced pronounced squeaks.  The new and patched flooring was very well done, but of course new wood is of a lighter color than the 100 year-old flooring ... but the difference is visible only if you look for it.  I'm amazed at how they eliminated the squeaks, and they did so with inset screws in a way that is almost invisible.  Their machines capture almost all of the sanding dust, and they draped doorways so that none drifted through the other rooms.  They did meticulous work with careful attention to corners and areas around pocket doors.  The end result looks great!
They were very professional in our interactions.
The second coat of finish gives off very noxious fumes, but I rigged up a fan in an adjacent room to vent the fumes to the outside, resulting in very little odor in the rest of the house.  Without that venting the fumes, even with plastic drapes in place, would have been bad.
I'm VERY pleased with their work and with the end result.

It went very well. I felt like he really knows his stuff without having to be a flashy
salesman about it. He presented us with clear descriptions of what he
would do and what our different options were. He was available to start
right away and when the schedule was pushed back, made room to get our
project done before our deadline to move in to the place. We liked that
he did the work himself.
We will be calling him to work on any flooring projects we have in the future. He clearly loves the old wood flooring and knows how to keep them in good shape.

The floors turned out great.  I was very happy with the whole experience.

3rd Generation does beautiful work.  It was a pleasure to watch.  Mike, the owner, was on site for all the work.  He had two helpers at various times, and both clearly meet his high standards of craftsmanship.  Every aspect of the job was professionally done, from the bid to the bill.  Mike wasn't the lowest bidder, but he was very reasonable and we were impressed with him during the bidding process,   He immediately identified all the issues with our floors and gave us options for dealing with them.  In a few places he had to replace boards and match the existing floor; the patches are absolutely invisible.  He and his crew were on time, meticulous, and considerate.  And the overall quality of the work is superb.  Mike's family really has been doing this work for three generations, and it shows.

They did an excellent job. Mike (the owner) and his helper were prompt and professional. They worked when they said they would. They did a very good job of keeping the dust from the sanding from spreading throughout our house. The price was very reasonable. It wasn't the lowest bid we received but it proved to be a good value. The floors look great now. We would recommend Mike without hesitation.

They are on Angie's List.  They did an excellent job all around.  They provide an excellent craftsmanship.  They are easy to work with.  They are reliable.  I would use them again in a second.

The work was professionally done and we couldn't be happier.  Mike and Matthew showed up on time, took pride in their work, paid attention to detail, and left us with beautiful floors.   They were patient with my questions and worked with me.  We are thrilled every time we open the front door.  It made a huge difference in the look and feel of our home.

From start to finish we are very happy with a phases of the job.

I went very well.

excellent--- Mike Pitts does superb work

Mike did an excellent job on the floors. They turned out beautifully, and now have a strong, durable finish that should last for years. Mike cleaned up after every stage of work, and managed our expectations very well. We will certainly use and recommend 3rd Generation in the future, and feel fortunate to have found a clear industry expert such as Mike.