About us
7 EMPLOYEES. COST IS DETERMINED BY THE JOB.
Business highlights
21 years of experience
Services we offer
RESIDENTIAL MORTGAGE LOANS, HOME EQUITY LOANS, PURCHASE, REFINANCE, FEES ARE PAID BY ESCROW AT CLOSING.
Amenities
Free Estimates
Yes
Senior Discount
ask for details
Reviews
1.01 Reviews
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|---|---|---|
| 0% | ||
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Showing 1-1 of 1 reviews
BARBARA S.
Sep 2006
Mortgage Companies
Worst experience ever. She did many errors on the application, estimated our monthly incorrectly by $250.00 a month, and delayed our closing due to errors. She even did not submit lender conditions on time so our closing was delayed even after the delays; we almost lost the property. Calculated a variable loan even when we specifically requested fixed loan with 20% down. Even when errors were addressed, she was nonchalant about the situation and in many instances wanted to go home or go to lunch if the process was too confusing. All around horrible.
Response from 1ST AMERICAN HOME LOANS
"AS THE OWNER OF THE COMPANY, I WAS VERY DISAPPOINTED TO HEAR THAT ONE OF OUR CUSTOMERS HAD A BAD EXPERIENCE. I RECEIVED THE COMPLAINT FROM THE CUSTOMERS AND MEET WITH THEM TO ADDRESS THEIR CONCERNS. I FELT THAT I DID THE BEST I COULD TO ANSWER THEIR QUESTIONS REGARDING THE LOAN OFFICER'S MISTAKES. I GAVE THEM AN OPPORTUNITY TO ADDRESS ALL THEIR CONCERNS AND CAME BACK TO THEM WITH SOLUTIONS TO MAKE THEM FEEL A LITTLE BETTER ABOUT THE WHOLE EXPERIENCE. I ALSO OFFERED TO DO ANY FUTURE REFINANCE OR PURCHASE FOR THEM MY SELF, FOR FREE. I FEEL THAT DESPITE THE BAD PERFORMANCE OF MY LOAN OFFICER, I OFFERED THEM A GENUINE FORUM TO ADDRESS THEIR CONCERNS AS WELL AS PROVIDING THEM WITH SOMETHING OF VALUE IN THE FUTURE. AT THE CONCLUSION OF OUR MEETING, I FELT THAT THEY WERE SATISFIED. ERIK OTTERHOLT"
Licensing
Bonded
State Contractor License Requirements
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our Find Licensing Requirements page.
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FAQ
1ST AMERICAN HOME LOANS is currently rated 1.0 overall out of 5.
Monday: 9:00 AM - 5:00 PM
Tuesday: 9:00 AM - 5:00 PM
Wednesday: 9:00 AM - 5:00 PM
Thursday: 9:00 AM - 5:00 PM
Friday: 9:00 AM - 5:00 PM
Yes, 1ST AMERICAN HOME LOANS offers free project estimates.
No, 1ST AMERICAN HOME LOANS does not offer eco-friendly accreditations.
No, 1ST AMERICAN HOME LOANS does not offer a senior discount.
No, 1ST AMERICAN HOME LOANS does not offer emergency services.
No, 1ST AMERICAN HOME LOANS does not offer warranties.
1ST AMERICAN HOME LOANS offers the following services: RESIDENTIAL MORTGAGE LOANS, HOME EQUITY LOANS, PURCHASE, REFINANCE, FEES ARE PAID BY ESCROW AT CLOSING.