1201 COMPUTER REPAIR logo

1201 COMPUTER REPAIR

5.0(
54
)
Computer Repair,

About us

We provide friendly and low cost drop-off computer repair to the greater Portland area. Laptop repair (broken screens, keyboards, etc), desktop repair, data recovery, crash recovery, virus removal, spyware removal, tune-ups, networks, custom computers, small business needs (servers, VPN's, etc) and more. If it's computer related, call us! Pricing: $85-$125 for any single service (parts may be additional), $25 addtl for liquid spills or soldering. From the owner, Justin: I love computers and have been building them since I was 7. I've got 13 years experience in the computer industry working for the likes Of Intel, HP, Dell, McAfee, and others, and I've trained 50 person tech support teams and helped build cutting edge virus scan technology. I also write electronic music and love a good pub quiz. Let me at your computer and I'll do everything I can to make you love it again! Microsoft and A+ certified.

Business highlights

Emergency services offered
20 years of experience

Services we offer

Virus/adware/spyware removal and clean up, laptop repair, general lock-ups and software issues, data recovery, complete computer tune-ups and speed optimization, small business consulting, custom computer building, new computer setup and the transfer of your data off your old computer, crash recovery/data recovery, software and hardware troubleshooting, operating system upgrade, downgrade or re-install, home wireless networking and hard-wired networking.

Services we don't offer

ask for details

Amenities

Eco Friendly Accreditations

Yes

Emergency Services

Yes

Free Estimates

Yes

Warranties

Yes

Senior Discount

10%

Accepted Payment Methods

  • PayPal
  • American Express
  • Check
  • Visa
  • Discover
  • MasterCard
Reviews
5.054 Reviews
Write a review
Number of StarsImage of DistributionNumber of Ratings
5
98%
4
2%
3
0%
2
0%
1
0%
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Filter reviews by service

Showing 1-25 of 54 reviews
Marleen W.
Nov 2017
5.0
Yes, I recommend this pro
did not use
BOB S.
Jun 2017
5.0
Yes, I recommend this pro
$245
1201 did fine job diagnosing and repairing my machine at a reasonable cost and time.
Carolyn H.
May 2017
5.0
Yes, I recommend this pro
$160
The work was efficient and well done. They even tried to keep me from feeling dumb for getting into the mess.
Sandra H.
Mar 2017
5.0
Yes, I recommend this pro
$65
Fast, friendly, knowledgeable, Eddie even brainstormed a cheaper solution than originally thought. I won't go to anyone else in the future.
Linda A.
Apr 2016
5.0
Yes, I recommend this pro
Went great. Very professional and they didn't even charge me for the assistance. Because they were so gracious, helpful, and didn't charge us I added 1201 Computer Repair to our list of sponsors for our upcoming Inner City Blues Festival. Yeah 1201!
Bev P.
Mar 2016
5.0
Yes, I recommend this pro
$115
First contacted this shop in late January with major issue on desktop and laptop computers. Got caught in a tech scam that totally corrupted both computers. 12:01 was able to clean up all the problems (and there were many!), reinstall necessary programs and anti-virus and malware software within the stated 5 business days. This group is a joy to work with, very responsive and professional and pleasant. Then in March had to take the desktop computer back for more help (husband had tried to fix keyboard problem and then we had no keyboard at all! Once again, 12:01 very efficiently fixed this problem and again cleaned up some additional security issues. I recommend this shop without reservation for big or small fixes!
Janice T.
Oct 2015
5.0
Yes, I recommend this pro
unknown
Christina G.
Oct 2015
5.0
Yes, I recommend this pro
$150
Check-in process included clear explanation of possible charges & signing an agreement that stipulates they will protect confidentiality of material on the PC. The person at the front desk gave a 3-7 day window for completing service. In fact, they found the problem immediately & had the needed hardware on hand, and the repair took 1 day.  When I came in to pick it up, the front desk connected it, turned it on, demonstrated that it was working fine. There is convenient, short-term parking in front of the shop.
Michelle A.
Sep 2015
5.0
Yes, I recommend this pro
$165
unknown
Steve A.
Jun 2015
5.0
Yes, I recommend this pro
We've been going to 12:01 for years. They're great! They even refer out for computer services they think someone else might be a little bit better to work with, even though those other providers provide some of the same services 12:01 provides. They're friendly, honest, efficient, and above all, they have always fixed every problem we've every brought them.
Sam B.
Apr 2015
5.0
Yes, I recommend this pro
$120
unknown
CD C.
Feb 2015
5.0
Yes, I recommend this pro
$105

These folks were friendly, professional and informative. Discussed how it happened, what to do about it now and in the future. Made suggestions. They removed the virus, cleaned up some files and programs. Said it would take 3 to 5 days and then did it in two. Quoted me a range for repair and when done the charge was in the middle (I had thought the top end was reasonable). I'm not a strong computer person and felt that these folks actually spoke English to me and felt I learned something when they were done.

Highly recommend!


Michael O.
Dec 2014
5.0
Yes, I recommend this pro
$129
I think they were fair, competent, they did a good job, they were on time, and they did what they said so it's one of those totally positive experiences.
Garth H.
Oct 2014
5.0
Yes, I recommend this pro
$85
They disassembled unit and saw that the CPU was no good. Advised us of options. Because the computer was 4 years old and the fix would be somewhat expensive, we opted to pay the service fee of $85 and have them destroy the computer. We purchased a new one and are happy with our decision not only to have taken the old one in, but to move on. 1201 was highly professional and gave us good advice. We will definitely use them in the future, if needed, and would highly recommend them to anyone who needs this type of service.
Mark M.
Oct 2014
5.0
Yes, I recommend this pro
$150
They did a wonderful job! We got a good explanation of what they would try to do and clear listing of their charges depending on the work needed to fix the drives or replace them.That was explained before any work was started. When we went to their office, they were always very professional and friendly. We got a great result and their prices were way below other company's quotes for repair.

Julie G.
Jul 2014
4.0
Yes, I recommend this pro
$145
1201 replaced the failed SATA cable and unblocked a massive airflow blockage in the cooling system. Laptop is working fine now.
Michael D.
Jul 2014
5.0
Yes, I recommend this pro
$40
Eddie went way out of his way to help me get the parts that were very difficult to find and get, then replaced the keyboard and parts on the same day for a very fair price.  He is very knowledgeable and helpful.  Would recommend this place for anyone who wants excellent service at a very fair price.
STEPHEN C.
Mar 2014
5.0
Yes, I recommend this pro
$225
12:01 computers first tried re-configuring Windows8 to appear more like Windows7 but this was unacceptable and we ended up taking it back to have Windows7 installed as the default.
Michael P.
Mar 2014
5.0
Yes, I recommend this pro
$175
The repair was done in a professional manner and was entirely satisfactory. It took a while for 12:01 to get the nonglare screen for my laptop. While waiting for delivery, they gave me back the laptop with a loaner screen to use, which was helpful. The price was reasonable (and there were no surprises), and communication was very good. I will certainly use 12:01 again when I have computer problems.
LARRY S.
Jan 2014
5.0
Yes, I recommend this pro
$200
.
Devon W.
Jan 2014
5.0
Yes, I recommend this pro
$90
.
Stev D.
Dec 2013
5.0
Yes, I recommend this pro
$260
It went outstanding. They had great attitudes, knowledgeable expertise, and the willingness to get it right.
Robert S.
Oct 2013
5.0
Yes, I recommend this pro
$25
Fantastic service, inexpensive and right in our neighborhood. Called ahead and spoke to Blake. He clearly explained their service and rates - $65 per hour for a drop-off, repaired within 7 days, no charge if they can't fix it. When I arrived, Blake was there to greet me and owner Justin was there to support. This was a gaming PC my son and I built over the summer. After we had moved it to a different floor in the house, it would no longer power up. I tried a brand new power supply without luck. Blake plugged it in and still nothing, then tightened some screws, re-seated the memory chips and YES brought it to life. They charged me only $25 and reassured me I could bring it back if the problem reoccurred. Great service.
ROBERT B.
Oct 2013
5.0
Yes, I recommend this pro
$160
..friendly, good service and hours...went above and beyond with no add'l fee.
Gloria O.
Sep 2013
5.0
Yes, I recommend this pro
$65
The guys at 1201 gave me a couple options and I ultimately decided on buying a new tower.  They took all the files from my old hard drive and transferred them to my new computer.  They were great to work with, honest and straightforward.  I never felt like they were trying to sell me anything, just helping me make the best decision. Even after all the work they did figuring out the problem, they only charged me to transfer the files.  I will definitely use them again and recommend them to all who need computer work.  
Showing 1-25 of 54

Licensing

Insured

State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our Find Licensing Requirements page.

*Contact business to see additional licenses.

FAQ

1201 COMPUTER REPAIR is currently rated 5.0 overall out of 5.

Monday: 9:00 AM - 7:00 PM Tuesday: 9:00 AM - 7:00 PM Wednesday: 9:00 AM - 7:00 PM Thursday: 9:00 AM - 7:00 PM Friday: 9:00 AM - 7:00 PM Saturday: 12:00 PM - 4:00 PM

1201 COMPUTER REPAIR accepts the following forms of payment: PayPal, American Express, Check, Visa, Discover, MasterCard

Yes, 1201 COMPUTER REPAIR offers free project estimates.

Yes, 1201 COMPUTER REPAIR offers eco-friendly accreditations.

Yes, 1201 COMPUTER REPAIR offers a 10% senior discount.

Yes, 1201 COMPUTER REPAIR offers emergency services.

Yes, 1201 COMPUTER REPAIR offers warranties.

1201 COMPUTER REPAIR offers the following services: Virus/adware/spyware removal and clean up, laptop repair, general lock-ups and software issues, data recovery, complete computer tune-ups and speed optimization, small business consulting, custom computer building, new computer setup and the transfer of your data off your old computer, crash recovery/data recovery, software and hardware troubleshooting, operating system upgrade, downgrade or re-install, home wireless networking and hard-wired networking.

ask for details