Phoenix Auto Center

They re assured me that my battery is older than I thought. Provided transportation to and from auto center. they've been in business for years. They are stable, reliable and small family business here in phoenix,

They are very reliable and reasonably priced. I will definitely recommend them and absolutely use them, again.

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I took my daughter's minivan to Phoenix Auto Center to diagnose and correct a sporadic problem: the vehicle's engine kept surging and then dying - (a dangerous situation when transporting her young children to school.) We were told the battery had a bad cell and needed to be replaced. The cost of doing so was almost $200. Even so, the service did NOT remedy the problem.
Turns out the real problem was a MAP sensor! Determined by Kelly's Automotive Service in Medford, who we thankfully found using Angie's list for the very first time!  After this costly experience, Phoenix Auto Center will NOT be getting our family's future business or our referrals. :-(

It turned out all I needed was to replace a spark plug. They seemed enthusiastic to give me the best price for a repair they could.
I did not feel taken advantage of and have at other garages.

They showed a very professional interest in identifying the cause of loud knocking when accelerating. They also performed an inspection on other systems of the car. (All else was OK).
I was impressed at the thoroughness and customer service. Stan made every effort to find and correct the problem that other shops couldn't do. Katarina kept me informed along the way and also demonstrated a strong knowledge of cars and repairs.
Overall, a great experience to find such professionals.

Excellent in all three cases. We waited to review Phoenix Auto Center until after a few services instead of just one. Stan, Katrina and the crew at the shop are ALWAYS 100% professional, friendly and provide excellent service for the price. The prices for labor seem to be pretty much the same as everywhere else, but Stan and team get it right the first time. That's where we've saved money over having to take a car back for the same problem over and over at another shop. Phoenix Auto Center will be our family's permanent auto service shop for any future repairs or diagnostics. I'm am even going to suggest to my boss that we service our fleet there. For me, its not just about the price, its that I can trust this company to be fair and know that my family's cars will safe and reliable when serviced by Stan.

They are very reputable and very friendly.

They were very courteous, very expedient, and their pricing was great. The response that they gave me was that I needed something that only the dealer could provide. The dealer told me that I didn't have to go the dealer for it. They gave me the wrong information ultimately, but they were very nice. I ended up spending $80 more than I needed to just because the answer was wrong. It was another part that had broken and not the one they said. They were very professional and really helpful. They even started my car for me so I could drive it to the dealer. They were really good people.

They do a good job. We have been going to them for years and years and we trust them completely with our cars. They will not back out until they get them fixed. We don't remember how much we spent the last time. We think it was probably around $200. We think they are very dependable and that their prices are in range. They are prompt. They don't take weeks and weeks and we think that it is pretty good. They are very friendly. We would rate them highly and would continue to use them in the future.

My car failed the DEQ for the first time, and i had about a week to rectify the problem. Friends had no one they highly recommended, then i remembered ANGIES LIST~!! As a new member, i'd hardly used it. Phoenix Auto had consumer feedback that impressed me. Still I was really distrusting that i would get FAIR, HONEST, QUALITY service, thanks to many bad past experiences, and being a woman, not knowing one part from another...I was wrong~!! They did quality service, worked with me on my time requirements, i believe the price was very fair and Katrina was patient in dealing with a skittish customer (me), they were dedicated and really fast, all things considered. I hate having work done with not a clue what it will cost. Trust is not a given, it's earned~!! Bottom line: I not only passed the test, the numbers were exceptionally good, the tester even asked where i had the work done. The end result is I now have a reliable place to return to for other work and now I am oh, so grateful i used Angies List~!!

I liked them a lot. Their estimate was right on and it was less than I had gotten from a dealership. The people were extremely friendly and competent. I would absolutely use them again.

Katrina at the front desk is awesome. On a snowy day I crashed and totalled my car on the freeway. My husband was unavailable. I had 5 kids in the car from the carpool I was taking to school. I did not know what to do. I looked up Phoenix Auto Center on my cell phone. I knew that they did not do body work, but I also knew that they were local people who'd been here forever, and they might help me figure out what to do. They did. Katrina gave me the name and number of a tow truck guy who has good rates, and a body repair shop. She was so nice and supportive, which I needed. It is very stressful being stranded in the snow with a bunch of other people's kids! I used both companies she recommended (Vasquez Towing and Medford Auto Body Clinic). The people at both were so nice and helpful. The guy at the Auto Body place even just talked to me a while, which helped me calm down. These are all local, hard-working, ethical people. Thanks to Katrina, I got through a very difficult experience. I can't thank her enough.

These guys always give me the best service I can ask for. Their terms of payment is unmatched as well. When I am in financial trouble they allow me to pay when I can without interest. They really know their business. A quick look at their parking lot confirms their popularity.