Rob Merriman Plumbing & Heating

They had to dig up my front yard again with a backhoe to a depth of at least 7 feet. At the bottom of the hole they discovered a broken pipe with the cleanout pipe attached to it. Rob said "our backhoe driver must have bumped it when he backfilled" on the initial job (which cost me over $10,000.00). Since Rob had said there would be no charge if it was their error, I did not expect a bill. I was wrong. A bill arrived for $1289.99. I wrote to them and called requesting that Rob call me to discuss his original statement and the fact he was not adhering to it. No one (including Rob) has contacted me and I have since received several bills with a $5.00 finance charge added each month. Every month I send the bill back with a statement that I am disputing the charges and why. Some months I also call and request that Rob call me. I have been totally ignored. This company is not honest or professional and I would highly suggest you not use them.

unknown

We called, they said they'd send someone and they came down and looked at what they were working with and a couple days later the work was done. Only took him about an hour.

They arrived as per agreed time and continued to work until lines were re-stored to full functioning. I would hire and/or recommend them without a doubt.

They were very responsive, thorough and quick to solve the problem. They were also professional and personable.