
About us
Lamont Bros. is a company committed to serving the Portland area with the highest quality of remodeling work. From design to completion you will find our dedicated team working with enthusiasm and creatively to create beautiful living spaces.
Business highlights
Services we offer
Design build remodel services for kitchens, bathrooms, basements and additions. We will exceed your expectations whether you want to remodel a small bathroom or build a large addition.
Amenities
Eco Friendly Accreditations
Yes
Free Estimates
Yes
Warranties
Yes
Accepted Payment Methods
- American Express
- PayPal
- Financing Available
- Check
- Visa
- Discover
- MasterCard
- 26
Assorted photos uploaded by Lamont Bros.
Number of Stars | Image of Distribution | Number of Ratings |
---|---|---|
71% | ||
16% | ||
7% | ||
5% | ||
1% |
Filter reviews by service
"[Member Name Removed], Thank you very much for your honest and helpful feedback! It helps us as we work to improve our services and communication for each and every customer. First, I think we could have communicated better. We originally discussed the budget on site of $40k for the bathroom with the exclusion of any structural work--we then went downstairs and reviewed some previous work that was obviously un-permitted and would be a significant addition to the cost of the project. That's where the additional $40-$60k came in. I was significantly concerned about the previous un-permitted work and it would be expensive to fix that as well as do the additional structural work that you wanted to do. The little snippet that you included in an image mentions that--but I should have worded it much clearer. Thanks for your review, and we will continue to work to make our communication clearer. Second, the data for pricing for remodeling and building projects is often very misleading. The permit process and stated price on a project is not a reliable source. Each builder is taxed through their permit fees on that stated value, and it's in the interest of the builder to make that self-reported value as low as possible. There are contractors I know who make it a practice to report a vastly lower price than the actual cost. I've even been encouraged by city employees to give them lower pricing data than I report so the permit fees are less. AngiesList's pricing guide is also unhelpful and inaccurate. At the time of this review the pricing guide says that it's possible to build a house in Portland for $120,000. Thanks again! I appreciate the honest review, and would look forward to talking again if--after talking to other people--you change your mind about the pricing. - The Lamont Bros Team"
I think if someone was looking for a kitchen, I might refer them, I?d have to deal directly with them and buying a package was really a very good deal with them. Making the appointment would have been best.
I think they are a good company, they have been around a long time. The young man that was doing this was new and trying to learn, and sometimes that?s an issue.
"Thanks so much for the review! We appreciate the feedback. We were clear with our timelines up front that it's typically a two week turnaround for initial meetings, and then to get the renderings. It's unfortunate that you felt we didn't listen or provide additional options. I don't want that to be the experience. If you will email me, I'd be happy to provide a complementary consultation at our office where you can discuss the design with our principle designer and we'll create up to two additional designs for you. The deal you purchased is for a single design, but it's our culture to go above and beyond to help our customers have the best remodeling experience they can. We want that to be yours as well. Please email our principle designer at joseph[at]lamontbros.com. Thanks!"
The original quote somehow failed to include a whole wall of sapele cabinets. When it came time to do the work, we had to go with generic white ones to keep the price the same as the original quote. Then they ordered the wrong sized cabinets and tried to charge us thousands of dollars for their error. When I asked to see the invoice from the supplier to show the cost for the correct sized cabinets, interestingly, they were not able to produce such documentation.
The crew who performed the work were nice but VERY young and inexperienced (wish we had met them before I hired Lamont Bros). There was no supervision of the young crew and the work product showed, e.g, terrible drywall and paint job, not reinstalling deck the same way, using waterlogged siding boards they left out in the rain and mud for several months (and would have certainly caused mold/mildew if we didn't catch it and made them use new boards). The general contractor, David (Joseph's brother), did not have the same eye for detail or communication skills, and we only saw him onsite occasionally after we complain about the work product. What was supposed to be a 4-6 project turned out to be five months (and going). If they simply did things the right way to begin with (and with some supervision onsite), the job would have completed months ago without so much headache for us. There were so many corner cutting and shoddy work, and getting David to correct the errors is like pulling teeth, most of which are still not corrected.
The company might be ok for very small projects, tile work, or design work, but I absolutely cannot recommend them if your project takes anything longer than a day. They are simply too young and inexperienced. Make sure you interview David and the crew if you decide to use them for an actual remodeling project.
"Thanks for the review. I really appreciate each customer's feedback and communication and each opportunity for feedback--good or bad--gives us an opportunity to improve. I'm very sorry for the issues that were experienced during your project. As we discussed privately, we would have preferred to come in and fix the painting and any other issues and would still like to but to compensate for your inconvenience we reduced the final bill significantly. The issues with the paint and any other detail issues are definitely not the norm. We take pride in creating amazing living spaces and having the final details and fit and finish of the remodel be superb. Your project was an anomaly and we take responsibility for the issues--including who was there and supervision--that contributed to that. We have put changes in place to insure that we won't have a project with paint quality or issues like that in the future. Keep in mind the warranty for your project still stands and you shouldn't hesitate to reach out to us if needed for any reason. Again, I apologize for the inconvenience and would look forward to when you might give us an opportunity to change your mind and your rating."
"Good morning, Thank you so much for your review! We take every customer's input serious and are working to improve. When I met with you we were swamped and we dropped the ball getting things back to you. We are currently working on improving our work flow and training to insure that we don't drop things and that you get your value's worth. I apologize you feel like you didn't get the full value of the design. I did take time to discuss a lot of design options and investigate plausibility of your remodel with you. We do these initial concept designs at a very low cost and most of our customers consider them a good value. Full permit drawings for this type structural work can be anywhere from $2,000 to over $5,000 and creating initial concepts that can be modified during the next stages can be helpful for most people. We never want to part ways with a customer who feels like they didn't get the value out of thier interaction with us. I make an effort to go above and beyond to be helpful to people who don't even end up hiring us. If there is anything else I can do including refunding your money please email me directly at [email protected] Thanks!"
Licensing
State Contractor License Requirements
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our Find Licensing Requirements page.
*Contact business to see additional licenses.