HOWDEN ART & FRAMING

Annie was great--she was extremely helpful in helping me decide what to do with my walls. The pieces turned out fabulous. I am uncertain about arranging art, so the consultation was a huge help, and then she subtracts the fee from the framing costs. She went above and beyond by returning to hang the pieces, then noticed a problem with my existing mirror. It had been hung incorrectly and dangerously--she took it into her shop, fixed it and returned a second time at no additional cost. Her gallery (in Oregon City, not West Linn) is delightful--all kinds of fun artwork.

Right when I walk in her shop, I can feel Annie's enthusiasm for what she does! Annie definitely has that expertise eye for framing! The selections she has helped me with are beautiful. She is so patient while creating the perfect matte and frame for the pieces I had framed there (art work and photographs). Annie is the epitome of "great customer service"!

She looked at all three pieces first, then started suggesting different mat options based on picking up colors in the pieces, coordinating the mats and frames on all three without duplicating them exactly. After picking the mats and frames, she showed us the glass options, with recommendations based on the art and on the lighting in the house that we explained. When there was a delay from our original timeline, due to a shipping problem with the mats, she called promptly, explained the situation, apologized, and delivered on the new deadline. When we were at the gallery, we saw some of her other work in very different styles from our work. From what we saw it was all high quality work, well suited to the different pieces. We also received a 10% discount for paying cash.

Excellent. Friendly. Pricing reasonable, good product knowledge and selection is substantial. Store also has a small art gallery and nice gifts.