Chase Heating & Cooling, Inc.

Had to pay to have it rechecked. Inducer Motor was fine. It was a Lennox Furnace and the Heat Exchange was under warranty. This VERY pleasant gentlemen wrote the serial number incorrectly so as to make things a little more difficult to check. Then I was told verbally (but VERY Pleasantly) That it would cost me $3,500 for repairs. Their professionalism was exemplary. If paying them is based on how PLEASANT they were they are winners. However, I don't like being ripped off no matter HOW sweetly they do it!!!

Paul really listened to what I hoped to accomplish, my concerns and offered suggestions in the initial quote visit. I did have other quotes, however I thought Paul and Kellie were the most thorough and attentive to my specific needs. Paul and his crew member worked diligently to place the outside unit on my RV pad instead of the flower bed even though it took more material and time. I was pleasantly surprised to see how well the pipe/wire cover looked on the siding. I was given the opportunity to make changes before the installation began. Paul made sure I understood the remote, recycled my old wall heater and cleaned inside and out before leaving. I would recommend Chase Heating based upon my experience.

I found Chase through research online and finally found the HONEST, knowledgeable HVAC contractor I was looking for! My new Trans HVAC was installed by Sky Heating and never worked right following their installation of the ac. After countless visits, 5 thermostats and HUGE headache trying to get Sky out, even though we paid for a 5 year workmanship warrantee they wouldn’t come out!! Best thing that could have happened to us! Paul can out from Chase, diagnosed and corrected the problem which was an incorrect wiring installation. Since that time Chase has done warranty work on our air filter and ac system. Kelli made all the calls necessary to make sure the work was covered and the work was completed quickly and without a mess left behind. I found this company to be the best HVAC contractor I’ve worked with! As a former safety and health professional ive worked with nearly 50+ HVAC contractors so this is really saying something! The cost has always been kept low and reasonable, we’ve never felt overcharged! If honesty, integrity and quality knowledgeable work is something you’re looking for in an HVAC contractor-look no further!

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I have hired this company before to replace our gas furnace about 8 years ago and was very pleased with his work . I called them to install whole house air conditioning. They were able to make the appointment within a week of my call. He is very punctual and had had the electrician come earlier to do the electrical work. Everything went smoothly and it was installed that day.. He left the house very clean. They are my go to company

I had over 7 estimates from various local companies in Portland. Chase provided a very competitive quote and they were just superb from the time they gave us an estimate thru the installation process. We ended up choosing Chase because they were able to work with our 100 amp panel (while the majority of other contractors just suggested we install a new electric panel for $1500-2000). Chase had worked in other older houses with similar issues. However, given their experience they were able to work with an electrician and clean up our electric panel and accommodate our new AC. Best part of the service was their professionalism, these guys came in the morning as expected, put down mats so as not to mess our house, they were fast, removed some old rusty pipes in our basement that were no longer used (they didnt have to do that), they completed the job on time and i was left with the impression that these were the most professional contractors that we have dealt with since we moved to our house. Don't even hesitate to hire them. Outstanding service!

We've used Chase for many jobs over the years, on our Rentals and our own home, and have never had a bad experience.  We trust them completely.  They are knowledgeable and friendly, and will give you a fair price, show up on time, and clean up after themselves.  They are usually easy to schedule, and will do what they can to get to emergencies ASAP.  If you need something RIGHT NOW, and they are too buried to get to your job themselves, they will refer you to another company that is equally good.  

very professional and did a great job. I am going to hire them annually.

They were quick to schedule a time to evaluate the work and give a quote and were able to get us on the schedule quickly. Their quote was both reasonable and lower than others I had received.  Paul was friendly, professional, and most importantly did the work well.  Everything was done quickly and cleaned up well.  It was such a simple and easy process, which is welcomed experience.  I would definitely hire them again.

They were very good. They came out it was a very small company family owned. They were very honest about what they could do and what they couldn't do. The price, and they'd stuck with the price exactly. They were there on time, did all the work, very clean about it and just to follow up and everything. It was just excellent. I would use them again in the future.

Paul was both knowledgeable and professional. He also took the time to explain why the leak happened and the fake fix from the other company who never fixed it.
He showed up on time and did the job perfectly. I appreciate his honesty and will make sure that everyone knows about him.These days it really is hard to get honest people for anything. He charged me exactly what was quoted and did quite a bit of extras for the fixing the leaking pipe at no extra charge.

Chase Heating and Cooling was FANTASTIC!!
I am not even sure where to begin!! I had a terrible experience with another company and had almost given up getting my AC repaired at all. The original company ended up billing me almost $2000 after telling me the system (only 2 years old) was damaged and coils needed to be replaced. The technician also told me it would likely not be covered by the manufacturer unless I paid for a 3 year service agreement with them. I paid and then decided I wanted a second option - this after they took the coil out of the AC unit. About an hour later I asked for a refund and that's when I called Chase....
I called Chase and spoke with Kelly, explained my situation, and she immediately went in to problem solving mode. Her husband Paul was booked up but she managed to get me in within 7 days. He arrived and was incredibly knowledgeable and courteous and explained what was going on and everything he needed to do. He was apologetic about my experience with Pyramid because he felt that it made a bad impression in the industry. Within 4 hours Paul had the system up and running AND it was $600 instead of $2000.
I will recommend Chase to anyone who asks and will post to Angie's List and Facebook to make sure everyone I know uses them for any issues they may have.

Kelli and Paul were awesome to work with, from the first call to installation. I was kept up on time frames, product comparisons, the installation process and what to expect from installing this type of system. They were reliable, professional, knowledgeable, competitive and when faced with being a bit late for the install (not their fault - the unit hadn't arrived when expected), called several times to keep me updated on an ETA. They were prompt and prepared with new ductwork ready to install, had the equipment, tools and manpower to make it an efficient and complete job. Paul made recommendations and looked over the older furnace, and declared it OK. I didn't feel like I was being pushed towards a new furnace. I'll give Kelli and Paul a shout in a year to clean the furnace, and when I need a new unit.

It went good. I like them, they are local.

He found the cause of the leak, nailed down the vents and fixed the leak for no charge. He upgraded the?duct work?as well in the attic at no charge. He then installed a 90% efficiency Trane gas furnace at a reasonable price. He was timely and I was well informed and he was willing to do many extra things. I am very happy with the job. I used them again and everything was satisfactory.

So, from the very beginning I had a great experience with Chase Heating. When I called to get an estimate, the woman who answered the phone was very friendly and helpful (Kelly, I think). We got Paul scheduled to come out that day at noon. Amazingly, he was right on time which is such a plus when you have to run home from work for something like this. Paul quoted the gas line which was much less than some others had said. He also asked if I'd like him to look at my furnace, which was nice because I wanted the furnace cleaned but had forgotten about it. He said he'd get me the quote later that night.
Well, I got an email that afternoon and all together the quote came in at $527 for both the line and service. I called and scheduled the service with Kelly who said they had an opening that Friday morning. I said great, cause I had already bought the range and it was sitting un-hooked up teasing me with its gas-cooking goodness in our kitchen. Two techs showed up Friday morning bright and early (on-time again!) and after I showed them what went where, I went to work.
When I got home, the work was done. However, there was a problem in that the pipe was a bit too long to push my stove all the way back. I called Chase and told Paul what the issue was. He said no problem he'd be out the next day and get it fixed. Well, like everything else in this experience, Paul and Chase did exactly what they said. Oh, and the kicker to all this: final bill was actually less than the quote!

Steve was on time and answered all of our questions. The installed went very smoothly. We are very happy with the foramen and their work! Excellent job!

Showed up on time, worked the issues quickly and efficiently. very professional. answered all questions and concerns.

I checked Angie's and called Chase Heating in the late afternoon. The woman who handles the office took me through a few questions to make sure I couldn't resolve the problem myself, without a service call. Then she scheduled us for the next morning. This was my first contact with Chase. It left a good impression.
Paul Shearer (technician, also the owner) came out promptly, swiftly diagnosed the immediate problem (final burner was not igniting), and then checked the furnace over to identify any other issues. He resolved the main problem, gave the furnace some needed internal cleaning, and pointed out some things that I should keep an eye on for the future.
He was finished after about an hour and honored the Angie's List $20 coupon. There was a minor cost over and above the service call minimum, due to the additional maintenance that was performed. I was completely satisfied and expect to use Chase for our next maintenance.

on time, reasonably priced, knowledgeable, great to work with

Paul was very professional. Cool headed and ready to help make this furnace work for us just the way we wished. He was ever ready to be flexible with his time and to accomodate small but important changes as the work progressed (like re-scheduling to finish the project so that the water-lines could be moved to make the use of space ideal). The end result was not just a working furnace/air filter but a truly well designed duct system which maximized the basement's space. I would not hesitate to hire CHASE HEATING for future heating/cooling jobs.

I am not easy to please and I would highly recommend this firm to anyone.

The owner, Paul Shearer, was involved at every step of the process- from determining what was needed to complete our job at the time of the original estimate, to educating us on various equipment options, to being personally involved in every phase of the installation of the new system. Paul was very precise on exactly what was to be accomplished on each day regarding the removal of the existing system and installation of the new system and the time it would take. His firm's work was immaculate.

I found it refreshing to work with a highly competent professional who does a great deal of the work himself. His direct and to the point manner was ideal. His wife handles the administrative duties of billing and handling the rebate/tax credit issues and this also went perfectly.

On a previous visit, Chase Heating (Paul) took the time to fixed my Heat Pump System to cool the house and remove humidity as designed. During that visit, he said the Electronic Filter was restricting air flow which contributed to the lack of cooling and recommended that it be replaced with one less restrictive. The house is now cool with less humidity.

I looked at Angie's list for furnace repair businesses, and found that one place I had in mind did not get particularly good reviews, so I chose Chase on the basis of recommendation made by members of Angie's list.
I asked Chase for an inspection and tune-up, and was favorably impressed with the results. Turns out the heat exchanger had a lifetime warranty, and Chase ordered one shipped overland, which took about three weeks. Chase did the work in less than half a day, and fixed a few other problems in the furnace/AC at the same time. I would not hesitate to ask Chase to service my furnace again.

I got 3 different estimates for a new heating system. My oil tank had developed a leak and it didn't make sense to replace it as it was linked to a 50 year old furnace. Chase gave me the best estimate for an excellent system (heat pump and air handler). Communication was a little dicey at first as they are a small company and the owners wife does the office work and she happened to be out the week I was trying to to first get a hold of them. But the owner always did respond within a few days. The installation went well. Everyone showed up on time and the owner worked with his assistant all day and got the job done in one day. He checked it out and made sure everything worked and showed me how to use the new programmable thermostat. It's working great. I am about to look over the paperwork that I recieved in the mail dealing with tax credits for the system.