AL SIEVERS SPRINKLER SERVICE

Al and son Nick rebuilt my home sprinkler system mid May 2025. Their experience, expertise, transparency, professionalism, credibility, and honesty get 5 stars. And to top it off, both Al and Nick are down-to-earth, wonderful people!

Al is very professional from the first bid down to the final solution for my sprinkler system. He had to remove my old system and then rebuild the new one by his self. He also knew l wanted to have the controller simple as possible and l can totally work it but he programmed so l don't have to change it.

SHAME ON ME!I … I should have read the reviews on this web site before calling out this SCAM ARTIST. I assumed when seeing his truck in my gated community that he was properly vetted. My mistake. Like the numerous other negative complaints mine are very similar. He definitely has a pattern. I could go into detail but I’d be repeating what everyone else has written. It’s amazing to me he hasn’t lost his business license and has gotten away with this obvious scam. Do not waste your money…DO NOT CALL!

Warning! We were overcharged at least $1000 for installing a new irrigation controller. Found out after the work was done that the controller was still not operating correctly. Then found out that we had been overcharged around $800 for the new part and for other unlisted "parts." We are filing a complaint with the Oregon Landscape Contractors Board and may also go to Small Claims Court if this is not resolved satsifactorily by the company. Also, discovered that this company had been sued by the State of Oregon several years ago for overcharging seniors. This company should not be in business. Beware!

We didn’t check references we paid $6,050.00 in work and down payment to Mr Sievers before we changed companies. Some of our 12 working sprinkler lines didn’t start up in 2020 so we contacted Mr Sievers. Instead of testing the system he told us the wiring was all wrong and proceeded to clip the wires on several of the lines and totally disconnect our controller box. He claimed the system was too old and everything needed to be replaced. He worked 6.5 hours charged 1,050.00 and told us it was too complex he would need his son to help fix it. It would cost approximately 16,000.00. When the two valves he supposedly fixed broke we decided to hire Oregon Sprinkler instead. Derek came out and in 4 hours he hooked up the existing box, replaced the two valves Mr Sievers worked on, and fixed all the other issues. Mr Sievers estimated $16,000.00 to fix our sprinkler problems. We paid him 1,050.00 for 6.5 hours of work and a non-refundable down payment of 5,000.00. Oregon Sprinkler came in and fix all 12 lines and hooked up the system in 4 hours for $750.00. Don’t make our costly mistake.

Came out to repair leak, after his office had complete info on no pooling,water coming into street. Arrives,takes 10 minutes to operate control, as he can't bead and can't see, all at $2 a minute hourly rate.gies to truck, gets new $899 controller, he can install for $375.all on my fine!!!! Looks around,says "well I can't see underground, you need a leak locators".why did he come out???? Cost me $250 for nothing!!! Horrible, customer service, all while telling me how many years in the business. Run away.....do not use.

I have posted this on google reviews as well as Yelp! - but want to make sure to folks in my position in the future understand what they are getting into. Please listen to the reviews! I didn't believe them - until Al came out and I got burned like everyone else. I have no doubt that Al could do great work, but his pricing and desire to dismantle my existing system to install the perfect irrigation system on my residential lot was very much out of budget. We bought a house in the fall, and never ran the system. I called Al in the spring to get him to come take a look (to make sure I didn't flood my property when I turned it on for the first time) - and do whatever maintenance needed to get the system ready for the summer. After taking a look at the existing system, he told me I needed a new timer box, of which he had 2 replacements in his truck. One cost $850 and the other was a used/refurbished unit for $650. I shrugged, not knowing a thing about sprinkler systems, and decided to go with the cheaper, used unit. It was after he began to install that this process began to go sideways. I looked up prices online - and was shocked to see a residential unit for sale at the Home Depot for less than $150 (WiFi enabled too!). I'm sure the unit he was going to install was great - but I'm trying to water a 1/4 acre lot through the summer - not keep Augusta National green. I even asked if he would allow me to purchase and install my own unit - and continue to do the remaining work on the system (fix a broken sprinkler head, potentially move another). He said if I did that, he would not do any more work for me because he would not be another "Johnny Come Lately" who does half a job. I asked what was better about the head unit than the ones I was able to purchase for less than 25% of the cost. He began to talk about how difficult the "aftermarket" ones were to program. I'm 31 years old. I know how to work an iPhone and Google - I can figure out "how-to" pretty much anything, so there needed to be something more advantageous to be worth that cost...but apparently there was not. So at this point I had a $650 unit on my wall, but not installed yet, and a guy telling me he wouldn't do any more work on my system if I decided to get a new timer box on my own. I went inside for 5 minutes and chatted with my wife - and decided we shouldn't go any further before we got actual quotes for the job. After explaining that to Al, he took the equipment off the wall, and packed up his truck. I had signed the papers and understood his rates before starting - but was shocked to see a $565 bill for basically turning on my system once and finding a broken sprinkler head, and dismantling a timer that he deemed “poor”. He spent "2 and 3/4 hours" with me according to the bill, but did *maybe* an hour of work. It might have taken a full 30 minutes to write up the bill, for which he billed me. Again, my signature was on the work order before he started - so I'm sure there's nothing I can do. But boy, I wish I could get some of that money back. All that said - the joke is on me. I should have been scared off by the existing reviews. Toro should be ashamed to allow him to drive around with their name on his truck.

On June 11, Al Sievers made a service call to my property to resolve a sprinkler problem. I signed the front page of his service agreement and he found that the issue was a defective Rainbird control unit. He installed a replacement unit and tested the system. He the spent 1/2 hour filling out his invoice that totaled $1,305.00. In review of his invoice (after he had departed I noticed he had charged me $875 for the control unit. On checking the Rainbird website I found the list price for the replacement unit is less than $200 and was infact on sale for $152. Further a check of the Amazon website indicated the unit could be purchased for less than #100. I contacted Al Sievers to get an explanation for the clearly excessive mark up and have not been able to get a response. Further evaluation of his invoice showed other excessive charges: $35 to use an test meter (purchase price less than $20) $35 for switch box to test outside equipment (a simple transformer plus switch - purchase value less than $20) $35 for 3 screws (purchase price less than #1 and could have used existing screws) $35 for misc supplies (no idea what this charge was for) $95 service visit charge and $35 gas charge (office is 6 miles from my property) $180 service time (which included 1/2 hour to fill out invoice - shouldn't have taken more than 5 minutes) Clearly I signed the acceptance form and recognize that while I'm legally responsible for the charges however I believe the charges are unrealistic and I get a new invoice that better reflects a charge for the work performed.

Wished I read the reviews before calling him. How did I miss that? The guy is a crook. He works slow, engages you in conversation to drive the bill up. He checked out my controller and reprogrammed it which didn't need to be done. He cleaned his tools on my time. He takes multiple trips to do one thing. He tries to sell you on multiple of things. He was condescending and actually said he was explaining something to me "Because being a woman I wouldn't understand". He shows you the costs up front, but who charges an extra $35 gas fee after already charging $95 to come out, plus 120/hour. $538.00 for replacement of 3 sprinkler heads. By the time he came to my house I figured I was stuck because I would have owed him 130.00 for doing nothing. And, he was actually the only sprinkle firm who would take my phone call. That should have been the first clue, everyone else is 2 months out and I got in with Al in one week. He was older and so I was trying to be polite and move him along, but I was too nice and felt taken advantage of. Sorry, Al, you're a jerk.

I guess the sprinkler head is repaired - haven't turned the water on yet. But who charges $395 to do that kind of work?