We are a locally owned and operated company that values honesty and integrity and treats your home as if it were our own. We offer a variety of quality spa and pool services. You will find us to be competitively priced with close attention to the details of each and every project that we are involved with. We look forward to building lasting relationships and guarantee your satisfaction!
Very knowledgeable friendly I highly recommend them.
Rating Category
Rating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
Darnell F.
10/2021
4.0
Technician was extremely knowledgeable. He was optimistic about the repair. There was communication with the office to me about possible estimates. That company was very thorough.
Rating Category
Rating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
Troy P.
10/2021
5.0
I couldn't find anyone willing to even come take a look. They came out the day after we spoke and fixed the issue in 30 minutes.
Rating Category
Rating out of 5
quality
5.0
value
4.0
responsiveness
5.0
Yes, I recommend this pro
Jan E.
02/2020
5.0
They were wonderful and got our hot tub fixed in record time. Very considerate and on the ball. Would definitely recommend them!
Rating Category
Rating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
steven s.
02/2020
5.0
Stenya was wonderful. The tech showed up on time and repaired my hot tub within the hour. she even allowed me to special order some jets without having to prepay (prepayment is standard). The parts came in and I went to pick them up, paid my bill, went home and installed them myself, saving me from having to pay for another service call. I would certainly hire them again
Rating Category
Rating out of 5
quality
4.5
value
5.0
responsiveness
5.0
Yes, I recommend this pro
$331
Russ R.
01/2020
4.5
Very professional and nice. Also very timely in getting work done.
Rating Category
Rating out of 5
quality
5.0
value
4.5
responsiveness
5.0
Yes, I recommend this pro
Steve M.
01/2020
4.5
No comments.
Rating Category
Rating out of 5
quality
4.5
value
3.5
responsiveness
3.5
Yes, I recommend this pro
Kara R.
05/2019
5.0
Found and repaired a leak in my spa. Great service!
Rating Category
Rating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
$150
Darcy R.
05/2019
5.0
I gave a 5 for value, however I have not received a bill yet. So my rating is premature.
Rating Category
Rating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
Becky P.
04/2019
5.0
Friendly and very professional
Rating Category
Rating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
$1,500
Dennis G.
03/2019
4.0
Did a great job, very quick but only concern is they started/did the work both times - assessing and installing, without coming to the door to see/let me know they were here but work wise i would definitely recommend.
Rating Category
Rating out of 5
quality
5.0
value
4.0
responsiveness
4.0
Yes, I recommend this pro
Susan C.
03/2019
5.0
Great service
Rating Category
Rating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
$1,200
Gerald E.
02/2019
4.0
Installer did not completely reassemble Hot Tub. Screws left broken, uninstalled. Foam insulation broken off and tossed into (under) hot tub.
Rating Category
Rating out of 5
quality
4.0
value
3.5
responsiveness
5.0
Yes, I recommend this pro
$580
GLENN W.
01/2019
5.0
They did everything they said they would and on time and were easy to work with. Thank you.
Rating Category
Rating out of 5
quality
5.0
value
4.0
responsiveness
5.0
Yes, I recommend this pro
Kevin M.
01/2019
5.0
Professional Job,I Would Recomend There Services
Rating Category
Rating out of 5
quality
5.0
value
4.0
responsiveness
3.5
Yes, I recommend this pro
Liza M.
11/2018
5.0
very friendly, answered all our questions, and gave us extra tips
Rating Category
Rating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
Roxanne M.
09/2018
5.0
He has service Star Pool for many years he is extremely reliable and very responsive when we need repairs or other services done he does an excellent job.
Rating Category
Rating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
Gary S.
10/2013
5.0
Great, timely response. Very knowledgable.....solid advice.
Rating Category
Rating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
Chris T.
06/2013
N/A
We are just beginning an ongoing maintenance service for our inground pool. So far they have been prompt, courteous, and seem knowledgable.
Rating Category
Rating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
Kate J.
05/2013
N/A
Office is very responsive and helpful. Mike gives good advice and does excellent work. We are going ahead with ordering a new cover from them because they deliver, install and take away the old cover for a very good price. We haven't decided yet, but are also tempted to sign up for regular maintenance of our hot tub with Pool & Spa Medic.
Rating Category
Rating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
Michael M.
05/2013
N/A
Good communication prior to arrival to repair our hot tub. Arrived on time, very competent and thorough. Knows what he's doing, explains as he works. Provided useful information about tub maintenance, future possible repairs. Got our heater working, all in less than an hour. Had to drive a while to reach our cabin, so travel included in the price. We'd definitely use them again.
Rating Category
Rating out of 5
quality
5.0
value
4.5
responsiveness
5.0
Yes, I recommend this pro
Beth K.
03/2013
N/A
These guys know their stuff! I had an excellent experience!