Master Sweep

Jason Doran is currently operating on a suspended CCB license #147440. He appears to now be running his business under the name of Chimney-Pro (most likely due to the license suspension). There is a reason why he has received numerous 1 star reviews and it is because he is completely incompetent and a p*** poor "con artist." He is not licensed to work in the state of WA but did so toward the end of 2024. We filed a complaint with the WA Dept of Labor and Industries. He is being fined in the amount of $1,200 for this violation. We paid him $2,000 to perform work. He royally f'd up the job. We offered to settle for a refund for $1,000, he declined. We just won a small claim judgment against him in the current amount of $2,496.38. If he continues to avoid this situation, the fees will only increase. Do not hire Master Sweep or Chimney-Pro.

We had a terrible experience with this company. We hired Jason Doran to install two pellet stoves to replace some old wood stoves at our property. We were lured into hiring this company because they promised they could get the installation done quickly and their price was fair. I received a bid from Jason on December 18 and he said he could start work on January 14. There were multiple delays with this project, often related to poor project planning and sporadic/short work periods. Jason would not show up at all on the day we agreed upon, and then show up unannounced on other days. He and his partner would work for about 2 hours and then disappear for the rest of the day without a word. This happened many times. In the end (February 4), he never even completed the job as promised. He was supposed to come back to install collars around the vent pipes and fix the mortar on the chimney water tables. He gave a $200 discount, saying I could pay the remainder when he returned. He needed to order more supplies. He never showed up or contacted us again. The installation was sloppy looking (vent pipes not straight) and unfinished, and one of our pellet stoves doesn't burn well (likely because of poor ventilation). Jason is dishonest and unprofessional.

Work was performed and completed as expected. Would higher them again to do future work.

Great! Showed up on time, swept, left.

Jason has always been on time, completed the work in a professional manner, cleaned up the work area. He follows through on what he says he is going to do and let’s you know if there is a problem. Good coustomer service.

Jason installed a wood stove for us in our basement which was trickier than expected due to a corner in the two story chimney and sections that had been overmortared where mortar had to be removed to get the liner through. It turned out harder then expected but Jason stuck to the agreed price and solved all challenges, always being professional, upbeat and cleaning up well. Three years later he cleaned the flue and stove and went out of his way to come back when I was having trouble getting a draft going in a cold flue and gave me lots of tips on how to start a fire without getting smoke in the house. Very knowledgable about codes, safety, the latest cleaner burning stove tech and everything else. Definitely trust his honesty and knowledge.

Called on on 12/20, was able to come by on 12/21 at 10am. Jason was polite and careful of fireplace soot. Laid out drop cloth and did not leave messes. Cleaned out chimney, and inspected mortar. Gave estimate for repairs for spring. Did not push services, did not pressure to have repairs done asap. I know my chimney looks bad with mortar falling out, he said will last couple more years, but fix sooner than later, suggested waiting for better weather so cost would be less. Seemed to be knowledgeable, trustworthy and not hard sell of services.

Jason was prompt in responding to the request for a chimney sweep. On time; he performed a thorough cleaning and spent more time to clean areas that were difficult to clean and reach. He did a fantastic job and was really reasonable on his price for the extra time he spent to clean, check on the condition of the chimney and give advice on maintaining a clean chimney. I would highly recommend Jason. He is honest and cares about the job he does for you.

Jason was professional from his first call. Followed up with me as requested. Called on his way just to let me know he was going to be a few minutes late. Performed the job and made some recommendations for future repairs and work that maybe needed. I will certainly recommend his business and continue using his services. A real professional!

Everything went great!! Jason was very friendly and helpful. He was very patient with all of the questions I had too. I would definitely recommend to anyone else and I’ll have him back to clean the chimney again!!

It went very well!!!! He’s very personable, professional and patient with our dog a very enthusiastic 5 month old. I used his being here as a training for the dog and he got on with his cleaning. It was a good experience.

The work was done professionally and in a timely manner. We are pleased with the results.

They do a great job! We have them back annually for our well used fireplace. They have high integrity.

I had been wondering what kind of shape my wood fireplaces were in and wanted to get them cleaned. Jason was very professional, personable and even arrived a few minutes early. He went over the chimneys inside & out and was very thourough explaining the inner workings. He offered suggestions on things that could be changed to become more efficient but was not trying to up sell at all. I would highly recommend Master Sweep to anyone after the great job they did at our house.

Jay was prompt and professional and provided the service we needed.

Always happy to have Jason inspect, repair and clean our fireplace and stove. We have yearly service. Ready for the nasty weather again this year!!!

Very helpful technician. He had some concern about one of the flues so will come back to recheck smoke chamber this summer - 6 months later, at no charge. Appreciated his integrity.

Jason (the owner) was amazing. I called on Monday, 12/12; he came out to assess the damage and gave me an estimate on Tuesday, 12/13. Damaged chimney, flashing and stovepipe were removed on Friday, 12/16 and the new chimney, flashing and stovepipe were installed on Saturday, 12/17. He treated my situation as an emergency job as he was concerned that the extent of the damage would cause leaking and potentially damage my attic and/or fireplace. Because of poor road conditions, he also had to give his assistant a ride, which meant driving from Milwaukie to Tualatin to Parkrose (NE Portland) and back again on two consecutive days.

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Work was performed quickly and clean. They left no mess whatsoever. Speaking with him, it sounded like he takes pride in his work.

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I think the initial work was done alright.  However, after showing up with the wrong size cap, I have never heard from him again!  Tried many times to contact, and have not received even a return phone call.  He stole my $300.  I would never trust this guy anywhere near my house of chimney again!

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