Mountain View Window & Door
About us
At Mountain View Window & Door our highly-skilled staff of contractors is dedicated turning your remodeling dreams into reality! We have proudly served the Medford, Oregon area since 1984, and we have successfully completed over 8,500 projects. No job is too big or small for us! We can help you whether you are looking to do a single window replacement or a complete house remodeling. We not only sell you the right windows or doors for your house, but also install them, including all the trim and moldings. We can deliver to any job site in Oregon. At Mountain View Window & Door our list of services includes: Vinyl and wood windows Doors Skylights Patio doors Garden windows Remake your home with new windows and doors from the team at Mountain View Window & Door. We are dedicated to providing a superior level of service to each of our customers, ensuring their complete satisfaction from the service we provide. Most of our windows come with a lifetime warranty for parts and services. Call us today at Mountain View Window & Door for a free estimate!
Business highlights
Services we offer
Mountain View Window & Door
Accepted Payment Methods
- CreditCard
| Number of Stars | Image of Distribution | Number of Ratings |
|---|---|---|
| 90% | ||
| 0% | ||
| 0% | ||
| 10% | ||
| 0% |
We went with his installers after all because by the time the doors were ready, it was one week before our house was to be painted....and we wanted the doors in by then. We got a call from the secretary (she was always nice on the phone and seemed apologetic) saying that unfortunately, the doors had been delayed and wouldn't be delivered for another 2 weeks! So, our doors were installed after our house was painted :( We had to have the painter come back and paint them (at greater expense to us) later.
The doors arrived...one was "custom" because of the large opening it had to cover. The two downstairs were fine. The installers were efficient and friendly and professional. The upstairs door was installed last that day, just as my husband was getting home from work. He went up to look at the door and told the installers, "That's not going to work"....the door (in the middle of 2 glass panels) was only 27 inches wide!!! This is an outside door to a studio apartment above our garage, and the only entry from the outside. Furniture would never be able to be moved through it in either direction. Ray KNEW it was a studio apartment, and could see the couches and other furniture inside and as a professional should have designed it to accommodate the needs of the space. But, it was a 27 inch door :(. Also, we ordered it with blinds inside the glass panels for privacy....within a week, the blinds in the door would not tilt (and still don't).
Thus, began a month of phone calls that weren't returned, or were returned many days later by Ray with an excuse that didn't jive with his secretaries explanation. It was obvious he was trying to avoid us. We wanted them to come back, remove the door, and give us our money back. He was mad. Eventually, we received a certified letter stating that we had 2 options:
1. Have them remove the door and refund us the cost of the door only (we loose the installation fee we paid, almost $500)
2. We keep the door and they refund us 1/2 the price of the cost of the door (~$650)
It was late September now, winter was around the corner, and the rainy season was upon us...we had no time to find another door, hire another company, wait for it to be made and installed, etc. So, we just opted for #2...got our $650 and were done. We were SO over dealing with that company that we were glad to be finished with them...although now we will forever have a door that will not allow us to move furniture in an out, unless it folds up. And, we feel we definitely paid too much for what we actually got in the end with all three doors.
Licensing
State Contractor License Requirements
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our Find Licensing Requirements page.
*Contact business to see additional licenses.