
Cascade Carpet Cleaning
About us
We’re locally owned and provide Medford, OR with all types of carpet, rug, and upholstery cleaning. Our company is certified and specializes in fine oriental and area rugs. We are trained to provide you with the solutions you need as well as the quality you deserve. Whether you need carpet or upholstery cleaning, you can depend on Cascade Carpet Cleaning. All you need to do is give us a call and we’ll take care of the rest. In the meantime, feel free to take a look around our site to learn more about our services. If you have any questions or concerns, please don’t hesitate to contact us at any time. We look forward to hearing from you soon.
Business highlights
Services we offer
& upholstery cleaning., Carpet, rug
Amenities
Free Estimates
Yes
Accepted Payment Methods
- CreditCard
Number of Stars | Image of Distribution | Number of Ratings |
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93% | ||
0% | ||
4% | ||
4% | ||
0% |
Perfectly! Integrity and work ethic were outstanding. The carpets have never looked cleaner and the chair & ottoman they cleaned look like new. Punctual and wonderful to work with. Very reasonable for all the work they did.
"I looked this date up and I was never on Gibbion rd on the date the customer stated. I always want the customer to please let me know if their is a problem with service or cleaning. Thank you for the opportunity to serve you. Jon at cascade carpet cleaning. P.S. Hope you please read the rest of the reviews."
Next day, called us to make sure we were happy with his service, and we were happy with the result.
we've used. Easy to work with, punctual, and responsive!
I called Jon last week to schedule carpet cleaning. He remembered the house and our property manager and the interesting cleaning challenges. (in adddition to pet urine, we had one tenant who cleaned his motorcycle parts in the house!) Our property manager raved about Jon and how he saved our carpet from having to be replaced until we moved in.
I wanted to have the carpets cleaned by this upcoming July 4th weekend since we are having a lot of company then. Well, I waited too long because he is so good he is booked well in advance (lesson learned). Jon felt really bad and gave me the names and recommendations of other carpet cleaners he respected. I was able to schedule with another in time for July 4th.
Now, how is that for professionalism? A+ all the way.
"In the 9 years I have owned and operated Cascade Capet Cleaning, customer service has been a priority to me. I always have and will continue to stand behind any work I do. Upon arriving I always do a walk through with the client to discuss stains, furniture to be moved, and the realistic expectations of cleaning. Upon leaving I let clients know if there are any problems that arise to give me a call as I will work to resolve them. Unfortunately the member posted this review without giving me any opportunity to rectify the situation; I have only had stellar reviews thus far and was surprised to find she wasn’t satisfied. I did try to call to resolve the issue but was never contacted back. Thank you, Jon Nelson"
was here to pick up the rugs. They were brought back in 10 days. They
vacuumed and combed the fringes after laying them out and the rugs
looked brand new. Great company.
Jon pre-vacuumed the whole house, pre-treated stains and proceeded to steam clean. He worked very fast and gave our carpets a thorough cleaning taking special care with the pet stain and applying Teflon to the heavy traffic areas. He moved furniture and placed blocks under all the feet.
Jon was very pleasant and gave great satisfaction. Our carpet looks great and we plan to use him for our rental.
Licensing
State Contractor License Requirements
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