Bob Thomas Automotive Inc

Auto Service, Auto Tires, Rentals - Cars,

About us

Bob Thomas Automotive is a full service auto repair shop. We currently have 22 total shop bays with 2 garage bays set up just to do lube & oil services, making your wait time considerably less. We employee only ASE certified technicians, we consider them to be the best of the best in their field. We offer a shuttle service for people needing rides to and from home or work. We offer early bird drop off services as well. Our business hours are from 8:00 am to 5:30 pm Monday-Friday. Bob Thomas Automotive has been voted the best auto repair shop in Southern Oregon 2 years in a row. We take pride in our quality of work and in our excellent customer service. "We care about your repair" is not just our slogan, it is our belief. We also offer monthly specials and discounts to our loyal customers. Bob Thomas Automotive works on foreign and domestic autos, as well as diesels. We also have a complete fleet service for businesses who need their fleet vehicles maintained and running effectively for business.

Business highlights

28 years of trusted experience

Services we offer

Oil & lube, tuneups, brakes, radiators, engine overhaul, clutches, timing belts, air conditioning, computer diagnostics, i&m inspections, inspections, shuttle, towing & rental cars.

Amenities

Warranties
Yes
Senior Discount

10%



Accepted payment methods

Check
Discover
Financing Available
MasterCard
Visa

Reviews

4.811 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
91%
4
0%
3
9%
2
0%
1
0%


Rating CategoryRating out of 5
quality
4.6
value
4.6
professionalism
4.6
responsiveness
4.6
punctuality
4.8
Showing 1-11 of 11 reviews

Daniel W.
04/2017
5.0
auto repair
  + -1 more
Bob Thomas replace the AC manifold hose, checked for leaks and recharged the system. It is now working normally. Total cost was with parts was $246. I saved over $1000 compared to what the Honda Dealership wanted to repair the problem.
Description of Work: My 2009 Honda Fit had an AC refrigerant leak. I had taken it to the Honda Dealer and they diagnosed it as a problem with the AC compressor seal and they wanted to replace the compressor for around $1300 in parts and labor. I wanted to get a second opinion before I had the repair done. so I took it to Bob Thomas.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$246

Judi S.
03/2016
5.0
auto repair
  + -1 more
unknown
Description of Work: .
Rating CategoryRating out of 5
Yes, I recommend this pro

James C.
02/2016
5.0
auto repair
  + -1 more
unknown
Description of Work: .
Rating CategoryRating out of 5
Yes, I recommend this pro

Linda W.
09/2015
5.0
auto repair
  + -1 more
.
Description of Work: .
Rating CategoryRating out of 5
Yes, I recommend this pro

Response from Bob Thomas Automotive Inc
[removed member name], thank you very much for the positive review! We are happy to be able to take care of you and your vehicle!

Ronald R.
02/2015
5.0
auto repair
  + -1 more
unknown
Description of Work: fixed the driveline,speedometer,tachometer and turn signals in my 1980 Corvette.Service and communication were above what was expected.

Rating CategoryRating out of 5
quality
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$800

Gary W.
01/2015
5.0
auto repair, car tires
  + 0 more
unknown
Description of Work: I had the Alternator and pulleys replaced, Coolant manifold resealed, serpentine belt replaced, plug wires replaced, Power steering pump replaced as well as idler arm replacement and alignment. The work was completed on time and the final price was as we had discussed. Side note: The local dealership had quoted me a similar total price for 1/2 the amount of repairs. They also were prompting me to buy a new vehicle.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$3,000

Roberta H.
10/2014
5.0
auto repair
  + -1 more
He always gets the work done well. Sometimes I drop my car off and they will take me to work. Sometimes I have waited in the waiting room too for short services.
Description of Work: I always use him; I have used them for about 16 years. I haven’t gone to him for a while since I bought new vehicles.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Nancy W.
09/2014
5.0
auto repair
  + -1 more
unknown
Description of Work: Tightened the vacuum hose. Didn't take long and were very honest.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$49

Steve F.
12/2013
3.0
auto repair
  + -1 more
Badly. They broke the tip, had to pull the head. then tried to have the cyclinder head valves and guides replaced without my consent. I ended up very delayed and needed to argue and negotiate the price - ending up paying twice what I expected and had to pay off the cyclinder head rebuilding man to get the heads put back together without the rebuild. They were unapologeitc. I think generally they do ok work but they are not as good as they were, especially back in the days when they were on Central Ave. They've gotten too big to manage their work load and lack communication and coordination. Money hungry is a good description. Glow glug was eventually replaced as was the relay. Fiasco throughout.
Description of Work: tried to fix a glow plug and replace glow plug relay

Rating CategoryRating out of 5
quality
2.0
value
3.0
professionalism
2.0
responsiveness
2.0
punctuality
3.0

$3,000

Response from Bob Thomas Automotive Inc
We feel terrible for this customers poor experience at their automotive shop but I think they have reviewed the wrong business as we have no record of this customer or vehicle in our company database. We have the Angies List team working on finding the correct business for this review and apologize for any confusion it may have caused to our customers.

Louise G.
09/2013
5.0
auto repair, car tires
  + 0 more
I have been taking my car to Bob Thomas for service since 2005. Have always been satisfied with the professional staff that works there and any service that they have performed on my car.
Description of Work: Lube Oil Filter Up to 5 Qts of Engine Oil Check tire pressure and all fluid levels. Check Blower working good, no cabin filter Equipped.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$33.35

Response from Bob Thomas Automotive Inc
Thank you [Member Name Removed] for your review! We are so happy to have you as a long time valued customer!

Suzy T.
09/2013
5.0
auto repair
  + -1 more
I had taken my Toyota SUV 2002 to another service center who told me that I need a major amt. of work done. My husband then said take it to Bob. I did and he gave me a different list of work that made sense to me. I had him do the work. Now when I need brakes, in the time period he says I will need them I will take my car back to him.
Description of Work: Bob Thomas treats each service with kid gloves. I feel he is honest and knows exactly what my car needs and does not do any unnessary work.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$500

Response from Bob Thomas Automotive Inc
Thank you [removed member name] for your review of our business! We always strive to make sure that we offer the best service to our customers and you feel comfortable with the work that has been done on your vehicle! We hope you continue to come to us for all your service and repair needs and continue to spread the work about your experience! -Bob Thomas

    Contact information

    535 Rossanley Dr, Medford, OR 97501

    www.bobthomasautomotive.com

    Service hours

    Sunday:
    Closed
    Monday:
    8:00 AM - 5:30 PM
    Tuesday:
    8:00 AM - 5:30 PM
    Wednesday:
    8:00 AM - 5:30 PM
    Thursday:
    8:00 AM - 5:30 PM
    Friday:
    8:00 AM - 5:30 PM
    Saturday:
    Closed

    Licensing

    Insured

    Eco-friendly Accreditations

    LEED Accredited Professional
    No
    Energy Star Partner
    No
    EPA Lead-Safe Certified
    No
    Use Green Products or Work Practices
    Yes
    State Contractor License Requirements

    All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

    *Contact business to see additional licenses.


    Service Categories

    Auto Service,
    Auto Tires,
    Rentals - Cars,
    Taxi/Shuttle Service,
    Auto Inspections,
    Auto Radiators,
    Auto Transmission,
    Auto Towing

    FAQ

    Bob Thomas Automotive Inc is currently rated 4.8 overall out of 5.

    Sunday: Closed

    Monday: 8:00 AM - 5:30 PM

    Tuesday: 8:00 AM - 5:30 PM

    Wednesday: 8:00 AM - 5:30 PM

    Thursday: 8:00 AM - 5:30 PM

    Friday: 8:00 AM - 5:30 PM

    Saturday: Closed

    Bob Thomas Automotive Inc accepts the following forms of payment: Check,Discover,Financing Available,MasterCard,Visa
    No, Bob Thomas Automotive Inc does not offer free project estimates.
    Yes, Bob Thomas Automotive Inc offers eco-friendly accreditations.
    No, Bob Thomas Automotive Inc does not offer a senior discount.
    No, Bob Thomas Automotive Inc does not offer emergency services.
    Yes, Bob Thomas Automotive Inc offers warranties.
    Bob Thomas Automotive Inc offers the following services: Oil & lube, tuneups, brakes, radiators, engine overhaul, clutches, timing belts, air conditioning, computer diagnostics, i&m inspections, inspections, shuttle, towing & rental cars.

    Contact information

    535 Rossanley Dr, Medford, OR 97501

    www.bobthomasautomotive.com

    Service hours

    Sunday:
    Closed
    Monday:
    8:00 AM - 5:30 PM
    Tuesday:
    8:00 AM - 5:30 PM
    Wednesday:
    8:00 AM - 5:30 PM
    Thursday:
    8:00 AM - 5:30 PM
    Friday:
    8:00 AM - 5:30 PM
    Saturday:
    Closed