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Bob Thomas Automotive Inc

About us

Bob Thomas Automotive is a full service auto repair shop. We currently have 22 total shop bays with 2 garage bays set up just to do lube & oil services, making your wait time considerably less. We employee only ASE certified technicians, we consider them to be the best of the best in their field. We offer a shuttle service for people needing rides to and from home or work. We offer early bird drop off services as well. Our business hours are from 8:00 am to 5:30 pm Monday-Friday. Bob Thomas Automotive has been voted the best auto repair shop in Southern Oregon 2 years in a row. We take pride in our quality of work and in our excellent customer service. "We care about your repair" is not just our slogan, it is our belief. We also offer monthly specials and discounts to our loyal customers. Bob Thomas Automotive works on foreign and domestic autos, as well as diesels. We also have a complete fleet service for businesses who need their fleet vehicles maintained and running effectively for business.

Business highlights

28 years of experience

Services we offer

Oil & lube, air conditioning, brakes, clutches, computer diagnostics, engine overhaul, i&m inspections, inspections, radiators, shuttle, timing belts, towing & rental cars., tuneups

Accepted Payment Methods

  • CreditCard
Reviews
4.811 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
91%
4
0%
3
9%
2
0%
1
0%
Showing 1-11 of 11 reviews
Daniel W.
Apr 2017
5.0
Yes, I recommend this pro
$246
Bob Thomas replace the AC manifold hose, checked for leaks and recharged the system. It is now working normally. Total cost was with parts was $246. I saved over $1000 compared to what the Honda Dealership wanted to repair the problem.

Judi S.
Mar 2016
5.0
Yes, I recommend this pro
unknown

James C.
Feb 2016
5.0
Yes, I recommend this pro
unknown

Linda W.
Sep 2015
5.0
Yes, I recommend this pro
.
Response from Bob Thomas Automotive Inc
"[removed member name], thank you very much for the positive review! We are happy to be able to take care of you and your vehicle!"

Ronald R.
Feb 2015
5.0
Yes, I recommend this pro
$800
unknown

Gary W.
Jan 2015
5.0
Yes, I recommend this pro
$3,000
unknown

Roberta H.
Oct 2014
5.0
Yes, I recommend this pro
He always gets the work done well. Sometimes I drop my car off and they will take me to work. Sometimes I have waited in the waiting room too for short services.

Nancy W.
Sep 2014
5.0
Yes, I recommend this pro
$49
unknown

Steve F.
Dec 2013
3.0
$3,000
Badly. They broke the tip, had to pull the head. then tried to have the cyclinder head valves and guides replaced without my consent. I ended up very delayed and needed to argue and negotiate the price - ending up paying twice what I expected and had to pay off the cyclinder head rebuilding man to get the heads put back together without the rebuild. They were unapologeitc. I think generally they do ok work but they are not as good as they were, especially back in the days when they were on Central Ave. They've gotten too big to manage their work load and lack communication and coordination. Money hungry is a good description.
Glow glug was eventually replaced as was the relay. Fiasco throughout.
Response from Bob Thomas Automotive Inc
"We feel terrible for this customers poor experience at their automotive shop but I think they have reviewed the wrong business as we have no record of this customer or vehicle in our company database. We have the Angies List team working on finding the correct business for this review and apologize for any confusion it may have caused to our customers."

Louise G.
Sep 2013
5.0
Yes, I recommend this pro
$33
I have been taking my car to Bob Thomas for service since 2005.    Have always been satisfied with the professional staff that works there and any service that they have performed on my car.
Response from Bob Thomas Automotive Inc
"Thank you [Member Name Removed] for your review! We are so happy to have you as a long time valued customer!"

Suzy T.
Sep 2013
5.0
Yes, I recommend this pro
$500
I had taken my Toyota SUV 2002 to another service center who told me that I need a major amt. of work done.  My husband then said take it to Bob. I did and he gave me a different list of work that made sense to me.  I had him do the work.  Now when I need brakes, in the time period he says I will need them I will take my car back to him.
Response from Bob Thomas Automotive Inc
"Thank you [removed member name] for your review of our business! We always strive to make sure that we offer the best service to our customers and you feel comfortable with the work that has been done on your vehicle! We hope you continue to come to us for all your service and repair needs and continue to spread the work about your experience! -Bob Thomas"

Licensing

State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our Find Licensing Requirements page.

*Contact business to see additional licenses.

FAQ

Bob Thomas Automotive Inc is currently rated 4.8 overall out of 5.

Bob Thomas Automotive Inc accepts the following forms of payment: CreditCard

No, Bob Thomas Automotive Inc does not offer free project estimates.

No, Bob Thomas Automotive Inc does not offer eco-friendly accreditations.

No, Bob Thomas Automotive Inc does not offer a senior discount.

No, Bob Thomas Automotive Inc does not offer emergency services.

No, Bob Thomas Automotive Inc does not offer warranties.