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Bear Creek Lock & Safe
Smart Home System Install or Service, Locksmith, Alarm or Security System Installation,
About us
Fast, Friendly, Professional Locksmith Service. Choose a local business that you can trust with your safety and security. We've been servicing Southern Oregon since 1980. We have two local retail locations in Medford and Ashland and we offer mobile locksmith service to all of Southern Oregon. Call or stop by either location today!
Business highlights
Emergency services offered
45 years of experience
Services we offer
Automotive, Commercial, alarms, auto lockouts, car keys, code keys, door, ignitions, lock rekeying and repair, locks, rekeying, replacement, residential, safes, transponder
Amenities
Emergency Services
Yes
Accepted Payment Methods
- CreditCard
Reviews
4.712 Reviews
| Number of Stars | Image of Distribution | Number of Ratings |
|---|---|---|
| 75% | ||
| 17% | ||
| 8% | ||
| 0% | ||
| 0% |
Showing 1-12 of 12 reviews
Sheila C.
Sep 2017
Although the young many was initially 30 minutes late, we did not mind this inconvenience. Things happen. However, he failed to re-key the over-head garage doors as requested. We had to have him return...after waiting around another hour. He then re-keyed the interior door but still not the over-head. I was not made aware of this until AFTER he left as I was busy with another handyman by this time. Further, he added an additional charge to the original price quoted which I felt was unfair since I asked for the overhead doors in the beginning. He then departed without leaving us a KEY! We were forced to GO TO HIM...90 minutes away...to get a key to the doors. This is the reason I rated them poorly in punctuality and professionalism.
Response from Bear Creek Lock & Safe
"I'm sorry we had some issues getting your job done to your satisfaction the first time. This is a rare occurrence, and I'm sorry it happened to you! You're at the far edge of our service area so it takes time to get there. It was our mistake missing the overhead door. The prices we quote over the phone are on a per-lock basis because things often change once we're on site, I'm sorry that added to your confusion about the total price. I'll make sure to go over with the employees the importance of punctuality and professionalism."
Dan L.
Sep 2017
Excellent thanks
Steve G.
Jul 2017
The technician recommended a master key system which replaced at least 2 dozen keys with one master. The system also allows the management to offer non-master keys to those who have a need to get into a specific area. The work was performed quickly and efficiently. The only hitch was not the technician's fault, but rather was due to the home store in Ashland that did not send mastered padlocks to the Medford office for us to pickup at a specified time, requiring a drive to Ashland to pick up the finished locks. If we have further lock issues, we would definitely rehire them.
Judy S.
Jul 2017
Jose came to my home, took care of everything I needed in a timely manner Very professional, very efficient, took care of my homes needs in a professional way, very pleased to have him to work for me again.7500
Mary B.
Mar 2017
He was polite, punctual and was done before I knew it.
Angela B.
Feb 2017
Went great was there on time, did great work and would definitely recommend to anyone
Response from Bear Creek Lock & Safe
"Great! Thank you for the review!"
Linda C.
Apr 2016
unknown
Linda S.
Mar 2016
unknown
Adriana M.
Oct 2015
It went great. Very punctual, professional and fair in pricing.
Philip T.
Jun 2015
Service was prompt and professional. I thought the price was high for the service provided, but they do have a minimum charge for any house call.
Mary P.
May 2014
All the locks work great, and the door doesn't stick any more. Thanks!
Bill S.
Aug 2012
Bear Creek Lock Safe & Alarm had dealt with my lock problems a couple of times. I have good vibes for them and I give them all As. They've been very accommodating and they responded quickly when they're in the neighborhood.
Licensing
State Contractor License Requirements
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our Find Licensing Requirements page.
*Contact business to see additional licenses.
FAQ
Bear Creek Lock & Safe is currently rated 4.7 overall out of 5.
Bear Creek Lock & Safe accepts the following forms of payment: CreditCard
No, Bear Creek Lock & Safe does not offer free project estimates.
No, Bear Creek Lock & Safe does not offer eco-friendly accreditations.
No, Bear Creek Lock & Safe does not offer a senior discount.
Yes, Bear Creek Lock & Safe offers emergency services.
No, Bear Creek Lock & Safe does not offer warranties.