Accurate Plumbing Solutions Inc

All works with no leaks, cleaned up plumbing under sink, rerouted hose from dishwasher to prevent issues draining into disposer

all went fine

Fixed one hose bib and walked away without completing the job. Showed up hours later to perform un-authorised work and charged overtime prices for their own failed work.

..

I want to give a shout-out to Accurate Plumbing for a small commercial remodel with some not-so-small issues. The men were amazing and professional. They stuck to their schedule and completed the tasks at a very reasonable expense. They are now my go-to plumbing contractor. The job location was in Eagle Point on W. Main St. If you need to ask me any question, please feel free to call me at 541-324-2620.

They are good. They helped us fix our pipes in the backyard.

in and out in less than 1 hour

I give them A all the way through. 

They are very professional, clean, helpful and don't do unnecessary work. The plumber replaced faucets in bathrooms and the laundry area. Checked for what I thought was a leak under sink. Turned out to be fine. He was there about an hour. He left the area spotlessly clean.

It went very well. The previous people that we had called were more expensive. Also, he came out promptly within a few days even in spite of the weather we were having.

On time, friendly, professional

unknown

unknown

unknown

unknown

unknown

unknown

unknown

David was very efficient He located a leak in a pipe under the house and replaced it. The service and the price were excellent.
We would definitely use again.

unknown

.

unknown

.

unknown

.

We have worked with Accurate Plumbing for many years. Sadly my husband and I have watched the company's prices rise and the quality of service deteriorate. Case in point, over the last year we have had the provider work on bathroom remodels for two houses that we own. In this 12 month period, we have had issues related to both projects. Most recently the provider installed a brand new acrylic tub in our master bathroom. Within days of the tub being installed, the left front corner of the tub cracked on the bottom from the side to approximately the middle of the tub. The area of the crack was within inches of the drain opening.

In looking under the bathtub, there is little to no support under the bathtub in the location of the crack. I could put my hand all the way under the tub in this area and could feel the bathtub and the gap below. On the day of the install, our plumber indicated they would drill out a hole for the leg of our tub and then this hole and surrounding area would be filled with mortar. Due to the way I configured the cabinet, I was able to get a camera in under the bathtub and was able to take a picture which showed clearly there was minimal mortar support in the drilled out area and little support surrounding the left front leg of the tub. This area was precisely the location where the crack occurred.

When we called Accurate to request that they work with us to get the tub fixed, they said it was not their fault. There was no discussion with staff; there was no willingness to at least come out and look at the issue. Bob simply said it was not their fault and we could hire another company to patch our brand new tub. This was not satisfactory, so we requested that he once again follow up with us. This time Bob called a second time and indicated that we could order a new tub; pay for it ourselves; and they would install it for a charge. Bob's response was both unresponsive and unprofessional.

On our previous project we also encountered issues. Accurate installed plumbing for a shower where we encountered issues with the plumbing and the shower valve which required that we have Accurate out twice. When we received the bill for the first technician working on the shower, the labor hours were double the time the technician actually worked on the job. Then on this same project, we had them install a new toilet. The toilet was seated by their plumber inadequately. The toilet leaked which required that we have them out again to reinstall. It also required that we replace the vinyl and subfloor. We were planning to replace vinyl, but clearly not the subfloor. The end result was that the project cost us more money due to additional hours required of our contractor. Our current tub fiasco will now require a new tub and more labor hours from both our contractor and another plumber.

On our last project, we let the added costs slide because we have worked with Accurate for many years. We assumed what we encountered was a fluke. With our current project, the cost of corrections have skyrocketed. The company is not operating in good faith and they are not making any attempt to stand behind their work.

As stated, we have worked with Accurate Plumbing for many years. The company was very good in the beginning when Bob was more closely involved in the operations of the company and servicing the customer. He is a delightful man. As Bob has added more and more staff to his company, the quality of the work has gone down. We have come to understand that we cannot count on his staff to do things correctly. And unfortunately, like other reviewers; we have also watched the cost to hire Accurate rise. At this point, they have also become a very expensive plumbing company.