Washington Roofing Company
About us
Now in our third generation of family ownership with Eric Wolff at the helm, we are thriving, innovating and living our commitment to our clients every day: Lifetime Relationships, Lifetime Roofs. Named after our founding father and son team Ray and Harold Washington, Washington Roofing Company has been a fixture in the Oregon building community for over 47 years.
Business highlights
57 years of experience
Services we offer
Composition Roofs, Gutters & Downspouts., Low-Slope Roof Applications, Metal Roofing, Skylites
Amenities
Free Estimates
Yes
Accepted Payment Methods
- CreditCard
Reviews
4.511 Reviews
| Number of Stars | Image of Distribution | Number of Ratings |
|---|---|---|
| 82% | ||
| 0% | ||
| 9% | ||
| 0% | ||
| 9% |
Showing 1-11 of 11 reviews
CATHERINE C.
Feb 2018
First appt missed. No call. Called again and asked for another appt. I was told I would be "first on the service list". Tech arrived 4 hours late because he stopped at 2 other properties first. I was told I would pay no drive time as the Tech would also gather info for a quote on a new roof and the fact that they had missed the first appt. Two days later it started to rain and the leak area continued dripping. Called and let them know and received ZERO response. I was overcharged on my invoice and never did receive a quote. This company has VERY poor customer service.
Suzanne M.
Sep 2017
It was a simple and easy going appointment., completed by their professional staff. 2 thumbs up!
Charles W.
Nov 2015
unknown
PEGGY R.
Oct 2013
During the last rain and wind storm (Saturday, Sept. 28), water started pouring down the inside of one of my windows. We covered the area of the roof with a tarp and waited for Monday. I called Washington Roofing just before 8 a.m. and left a message. They called me back at 8:40 a.m. (same day!) and had two men at my house by 9:45 a.m. that day. I couldn't have asked for better responsiveness. Monty and Keith were professional and courteous in their assessment of my leak and fixed it within two hours. And they cleaned up behind themselves!
Beth M.
Mar 2012
Washington Roofing was very professional and courteous every step of the way. They have never done overlays and their quote to do a tear-off for us came in at $6400, with the agreement that if we went with them, they wouldn't charge us for the repairs to the old roof they'd already done. We decided to go with Keystone Builders LLC, who contracted Mike's Construction and Roofing to do the job, for $5128.
We are very pleased with Washington Roofing. Our contractor, Tim Wenger, told us they come in high relative to other roofers but their work is first-rate. Aaron Walker, who gave us Washington's quote, was comfortable with that assessment.
We are very pleased with Washington Roofing. Our contractor, Tim Wenger, told us they come in high relative to other roofers but their work is first-rate. Aaron Walker, who gave us Washington's quote, was comfortable with that assessment.
Response from Washington Roofing Company
"Thank you to the Member for the opportunity to have your business. We are glad the repairs held. We are happy you found a solution that fit your needs."
Karen S.
Jun 2011
They replaced our roof in a professional manner. Our roof is large with lots of hips and valleys. They provided a fair price and did a good job. No complaints.
Response from Washington Roofing Company
"Thank you so much to the Member for the opportunity to do business with you. We are happy to hear that the roof is working for you. Thank you for your kind review."
Michael S.
Sep 2010
I have a flat roof in Portland OR which receives plenty of rain. This was the third roof on the house since it was built in 1990. Until this roof every earlier roof leaked every winter. Rather than have it repaired again in 2009, I looked into a different system from the torch down roofs I had in the past. The bid on the Duro-Last was higher by $6000 or $7000 than another torch down roof, but I was tired of leaks and so got the more expensive roof. Washington Roofing removed the old roof, found the under layment questionable and put in another layer of plywood and then the new roof. Our house is three stories tall from the area where vehicles could be driven so the materials had to be put on the roof with a large lift. The old roof was off and enough of the new roof installed to be watertight in 2 days. All mess was cleaned up and the entire roof was installed quickly. I waited for a year to make this report to see if leaks would develop. No leaks.
Response from Washington Roofing Company
"Thank you to the Member for the opportunity to do business and a wonderfully detailed report. Washington Roofing Company has a long relationship with Durolast and is able to offer top industry warranties for low-slope roofs such as these. We are look forward to being able to serve any needs you may have in the future."
Anthony D.
Jul 2007
Overall, it could have gone a little smoother. First, they were about a month late in starting the one day job. Second, it took them three tries to get the job done right. They added the new gutters where requested, but installed one of the down spouts right smack down against the driveway leaving no room for any run off device. The hole they repaired in one gutter was not completely patched, with a 1/4 inch hole still existing. They left nails, screw and shards of gutter around the driveway, yard and front steps. And they left the old gutter hardware on the house. I called back and they apologized promising to come back out and raise the one down spout, clean up the debris, patch the hole and remove the old hardware. They came back and raised the gutter and patched the hole but failed to clean any of the debris or remove the old hardware. I called back, they agreed to come back out and take care of these remaining two items. They did. And now everything is in order.
Response from Washington Roofing Company
"Thank you to the Member for the opportunity to do business. Washington Roofing Company finds that "being held accountable" is a positive part of a business relationship. We are happy that since the project is finished, the Member had a satisfactory experience."
JIM B.
Oct 2006
The entire job was done in 2 days. Each day, the nails and other debris was cleaned off our driveway. The work was done on time, and the workmanship was excellent. The job foreman was professional and courteous.
Response from Washington Roofing Company
"Thank you to the Member for the opportunity to do business. Washington Roofing Company values customer relationships and is very happy to hear that the Member was pleased with his project."
JIM B.
Jun 2006
The price was excellent, and they were on time(actually performed the job ahead of schedule). This was a very professional crew. The clean-up was performed each day to impeccable level.
Response from Washington Roofing Company
"Thank you once again to for a very kind review. Washington Roofing Company works hard to make sure all customers are satisfied with their final result. We are glad to hear the member is please with our level of service."
RONNIE M.
Aug 2005
FOR THE GUTTER PART, WE ASKED HIM TO DO THE JOB ON A MONDAY MORNING AND WHEN WE CAME HOME ON MONDAY EVENING IT WAS DONE. IT WAS QUICK AND PAINLESS. WE HAD USED HIM PRIOR TO THAT WHEN WE HAD REMODELED. HE HAD DONE SOME WORK ON OUR ROOF AND HE TORE OFF THE ROOF. HE DIDN'T PUT DOWN TARPS AND WE CLEANED UP NAILS FOREVER.
Response from Washington Roofing Company
"Thank you to Member for the opportunity to do business. Washington Roofing Company now focuses on making sure all job sites are cleaned to look like we were never there. We are glad that Member was please to see the job was done when he got back home."
Licensing
State Contractor License Requirements
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FAQ
Washington Roofing Company is currently rated 4.5 overall out of 5.
Washington Roofing Company accepts the following forms of payment: CreditCard
Yes, Washington Roofing Company offers free project estimates.
No, Washington Roofing Company does not offer eco-friendly accreditations.
No, Washington Roofing Company does not offer a senior discount.
No, Washington Roofing Company does not offer emergency services.
No, Washington Roofing Company does not offer warranties.