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ShelfGenie of Portland
Acoustic Ceiling Tiles - Install, Cabinets Installation, Cabinets - Repair,
About us
ShelfGenie solutions help turn frustration and pain into enjoyment and love. We transform clients' lives by formulating custom home access solutions that put everything within reach. We are a nation-wide pull-out shelving company. Our nationally-certified installers bring over 30 years of building experience to your creative designs and installations. From the first call to the design and installation, every shelf, everywhere, everything within reach. We accept checks and all major credit cards. We routinely offer value-based promotions for our customers. We do offer financing with an attractive payment options.
Business highlights
13 years of experience
Services we offer
Exceptional people and transformational solutions that create unforgettable experiences and put everything within reach. We custom design, and install high-quality pull-out shelves for existing pantries and cabinets in the kitchen, and the warranty is transferable to the next owner, bath, build, living, or any rooms. We offer lifetime warranty on material and labor, so you build a lasting value to your beautiful home.
Amenities
Free Estimates
Yes
Accepted Payment Methods
- CreditCard
Reviews
4.867 Reviews
| Number of Stars | Image of Distribution | Number of Ratings |
|---|---|---|
| 84% | ||
| 13% | ||
| 1% | ||
| 1% | ||
| 0% |
Showing 1-25 of 67 reviews
Chuck S.
Jun 2018
We were at the Home Show in January and was impressed in the ways we could organize our kitchen. Our kitchen was built in the 70's. We scheduled a time for them to come out and measure and give us a quote. Terry helped us figure out what to do about some wasted spaces in corners, baking sheets, cutting boards, etc. He had some great ideas about what to do. Showed us three costs for the same shelfs to fit our budget. We were surprised to get a better quality/finish to keep us under budget. Terry does the measuring and install, which makes for a clean install when he returns. My wife so so happy with the results. Its nice to be able to pull out the shelves to see what is in the back. We would defiantly recommend ShelfGenie to anyone that is sitting on the fence. The quote is free!
Response from ShelfGenie of Portland
"Thank you, we appreciate your feed back."
Carlene S.
Sep 2017
Suggestions for shelving units not carefully thought out; overpriced; flaky installer; condescending company owner. Need I go on? Don't do it. You'll be sorry.
Response from ShelfGenie of Portland
"Our installer got embarrassed when he dropped a box of nails near your place and was really nervous when entered your home. He was eternally apologetic for his nervousness and tried his best to help you. We tried so many different ways to help you over our multiple emails. On the other hand, you simply focused on pricing and slightly unrelated issues. Eventually, we ended up not getting the full amount for our service, yet you are not satisfied. We are sorry we could not help you even better."
Karon R.
Mar 2017
Fantastic. The shelves are amazing and still amazing 18 months later.
Response from ShelfGenie of Portland
"Thank you, [Member Name Removed], for your kind review."
Eddie E.
Dec 2016
I expect to love these shelves a lot for many years. The project was pretty expensive but the material and workmanship are high quality, much better than most of the add-on units a person could buy to install themselves. Delivery and installation was several weeks after the indicated time and no one ever contacted me about this. Once scheduled, the work went smoothly and professionally.
Response from ShelfGenie of Portland
"Thank you so much for your kind review. We thoroughly enjoyed working on your project that added excellent functionality to your kitchen area. Sincerely, Thim"
Merilee F.
Jul 2016
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Response from ShelfGenie of Portland
"[Member Name Removed], It was a great joy working on your beautiful project. Your cabinet space has come to life and can be easily accessible. Thank you for trusting us! Thim"
Sandy N.
Jun 2016
unknown
Response from ShelfGenie of Portland
"[Member Name Removed], Thank you for grading our work high. We enjoyed completing your project! Thim"
Keith P.
Apr 2016
unknown
Response from ShelfGenie of Portland
"Thanks for your kind review. We enjoyed working on your project."
Wilda S.
Feb 2016
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Response from ShelfGenie of Portland
"Thank you so much for your kind review. We thoroughly enjoyed working on your project. We are also working towards shortening the time if installation from the date of order. We just want to make sure perfect solutions are delivered. Thanks again, Thim"
CAROL N.
Jan 2016
Installer was on time. With the exception of 15 min. break for lunch, worked steady for approx. 4 hours.
Response from ShelfGenie of Portland
"We really appreciate your generous comments as we continue to strive helping our clients to the best possible way. Your continued support is our inspiration! Thim"
Russ T.
Oct 2015
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Response from ShelfGenie of Portland
"Thanks for your review. Honestly, I am extremely shocked by your comments. Our designer and installer worked on your project are highly professional, they explained the project well ahead of time, and have spent extra time to help you out, per my discussion with our team. Initially, you bought our Big Deal coupon, and we honored it as promised. You also wanted to combine our home show deal (Free Installation) along with the Big Deal coupon. We never combine two coupons because it does not make any business sense to the company (we are not a charity) and unfair to other clients. With an intention to make you happy, we took an extra step to add 50% off of installation discount to your original discount, and an additional $$ for your inconvenience; you sounded very happy at that time. I am sorry to tell you that your comments are disingenuous and do not reflect the overall quality of our service."
Patti D.
Oct 2015
The service worked out for me very well. It was very good quality and very good service. Everything was exceptional.
Response from ShelfGenie of Portland
"Thank you. We loved working on your project and appreciate your kind review. Thim"
Robin M.
Sep 2015
Great experience overall. We purchased a home that had some very odd and non-functional cabinet space. We had installed Shelf Genie cabinets in a prior home and thought of them first for this install. Nancy the designer had great suggestions and was very professional and easy to work with on the plan. Patrick was the installer and was very pleasant, efficient and had me give input along the way for shelf heights, etc. Both Nancy and Patrick also were prompt with scheduling appointment times and such along the way. Thanks guys for helping give us a beautiful functional kitchen!! I've been a shelf genie customer now on 2 homes and will in any future homes as well! Thank you Nancy, Patric and Shelf Genie!!
Response from ShelfGenie of Portland
"Thanks for your kind review. Your appreciation means a lot for our business. We thoroughly enjoyed your project from the beginning to its completion."
Terralyn D.
Aug 2015
No complaints. On time for both original meeting and installation. Efficient and helpful beyond required work. Nancy even came back w/installer to take out closet stuff and put back in.
Response from ShelfGenie of Portland
"Thank you. We enjoyed completing your project to your satisfaction. Thim"
Greta M.
Aug 2015
unknown
Response from ShelfGenie of Portland
"Thank you so much. We enjoyed completing your project. Thim"
Jack M.
Jul 2015
unknown
Response from ShelfGenie of Portland
"Thank you so much. Our team enjoyed completing your wonderful project. Thim"
Vicki J.
Jul 2015
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Response from ShelfGenie of Portland
"Thank you. We enjoyed completing your project. Thim"
Dennis L.
Jul 2015
Michael Dodson came yesterday and installed the slide out drawers he had designed on his last visit. He was efficient, quick, careful and very professional.
The RESULTS are fantastic! The drawers are beautiful, strong, easy to use, and give us much more room to store items in our cabinets.
Michael was wonderful throughout. We will be recommending him and Shelf Genie products to our friends!
The RESULTS are fantastic! The drawers are beautiful, strong, easy to use, and give us much more room to store items in our cabinets.
Michael was wonderful throughout. We will be recommending him and Shelf Genie products to our friends!
Response from ShelfGenie of Portland
"Thank you so much (Removed member name) for your kind comments that means a lot. We as a company try our very best to help all of our customers. We much appreciate your patience with us and being a wonderful customer. Thim"
Erin B.
Jul 2015
unknown
Response from ShelfGenie of Portland
"[Member name], Thank you so much for your honest comments. We did have some unusual hiccups during installation due to some unexpected mixup in manufacturing. Trust we me we work hard to precisely eliminate this type of situations. Important changes we made recently will help seep up the process of installation. We loved working on your project. Let us know if you need anything else to help you out. Thanks, Thim"
ERIK W.
Jun 2015
Great quality, cool stuff, nice people but this deal is a but of a bait and switch. You pay 500 for a few gliding shelves then they try and convince you to get more as its not worth their time to do a smaller job (like the 500 dollar one you paid for). So I liked them but i feel the price is high for what they do and the angies list deal sold felt a little disingeuos.
Response from ShelfGenie of Portland
"We completed this job in June of 2013....thanks for your late review! Our team thoroughly enjoyed working on your project. Thank you, Thim"
Dennis L.
Jun 2015
See above.
Response from ShelfGenie of Portland
"We are sorry you are not happy, I still hope we can work on your project and make you feel happy. When the projects are far away from our service area we do try to set a clear expectation for the project with the clients, so that we can serve you well without any disappointments. In this particular case, I do agree, our installer has taken longer time than usual to get back to you. If you can kindly change your mind, we will still be happy to send out our installer, please let us know, else we will be glad to refund your deposit."
Steffanie F.
Apr 2015
We talked about how we use the kitchen and what all needs to be stored there. After taking lots of measurements, the shelves were ordered. About 6 weeks later they were installed. The whole process was great. I will be calling them again when I'm ready to do more of the kitchen.
Response from ShelfGenie of Portland
"We thoroughly enjoyed working on your project. Your full involvement in the design process helped us coming up with creative solutions. Thank you very much for trusting us. Thim A"
Michelle M.
Mar 2015
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Response from ShelfGenie of Portland
"Thank you (member). We enjoyed completing your project. Thim"
Tara A.
Feb 2015
Shelf Genie was professional and did excellent work. The planning and installation were easy and they answered all my questions. After the installation, I had a concern about a specific aspect of the job, and they returned to reexamine and take care of my concern. Their price seemed high, but the workmanship and the product are high quality so they explained that was why the price is higher then others.
Response from ShelfGenie of Portland
"Thank you so much for your kind review. We enjoyed completing your project. Thim Anekonda"
Marcia S.
Feb 2015
unknown
Response from ShelfGenie of Portland
"It was a great pleasure to work on your project. Thank you. Thim Anekonda"
Tammy L.
Jan 2015
I thought the sliding drawers were nice. I expected him to do more but it wasn't covered in the Deal.
Response from ShelfGenie of Portland
"Thank you [member name removed]. We enjoyed completing your project."
Licensing
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FAQ
ShelfGenie of Portland is currently rated 4.8 overall out of 5.
ShelfGenie of Portland accepts the following forms of payment: CreditCard
Yes, ShelfGenie of Portland offers free project estimates.
No, ShelfGenie of Portland does not offer eco-friendly accreditations.
No, ShelfGenie of Portland does not offer a senior discount.
No, ShelfGenie of Portland does not offer emergency services.
No, ShelfGenie of Portland does not offer warranties.