
About us
Phillip Norman does Attic Access as a home weatherization research project, with anonymous sharing of lessons learned, through blog, energyconservationhowto. Serving Metro Portland Oregon, CCB License #: 165715.
Business highlights
Services we offer
Attic drop-down ladders by Fakro, Calvert, and MidMade, with Johns Manville formaldehyde-free batt insulation, and with full carpentry of decking and roof supports. Construction of closets and closet hardware, as attic conversion. Solar attic fans. Permanent crack repair & patching in lath, plaster & drywall, texture matching, removing wallpaper or provide steamer on loan to wall repair customers.
Services we don't offer
Extenside drywall work requiring helpers & equipment, plumbing, lighting, and electrical.
Amenities
Eco Friendly Accreditations
Yes
Emergency Services
Yes
Free Estimates
Yes
Warranties
Yes
Accepted Payment Methods
- PayPal
- Check
- 3
Assorted photos uploaded by Phillip Norman Attic Access
| Number of Stars | Image of Distribution | Number of Ratings |
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| 98% | ||
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Filter reviews by service
"I am very grateful for this review. Angie's List worked well for us all. I do important work with excellence and have always relied on reviews from my customers as my only form of "advertising." I have never advertised otherwise. I am readily found by word search anywhere on Earth, "attic ladder portland oregon". Members in metro Portland find me a bit easier at Angie's List, with the important reports of customer experience. Finding me anywhere by simple search, see that I volunteer a large internet presence, describing what I do. In all such contractor quest, what I have done for this customer, safer attic access, is not seen for its importance. At Angie's List, despite much asking, a suitable Category has not been offered. What is attic access? "Doors" might work, but there especially, I am lost in a sea of competitors who could not serve you. Again, I'm glad I was found. This customer has a powerful attic fan where the thermostat was set at 70F, and it was running, and running the cool morning I arrived. Beating itself up with fan imbalance, and starting to have motor noise. We raised the setting to 90F, and the commotion stopped, perhaps never to start again. We can't get the fan to start now, lowering the thermostat. We agreed to put solution off to next Summer, where I offer to have the motor replaced, with fan balancing. This, though I believe a powered attic fan is generally a bad idea. Have one only if it pulls air from all around the attic floor through ample low roof vents or soffit vents. In this home there are only high roof vents that pull air through-roof in a wasteful loop, even if the attic ladder is down The nearby static roof high vents are populated with wasp nets that are unusual. Such nests rely on cool air being drawn into an attic, not deathly-hot air being exhausted. Real life is complicated, but fun eyes-open. The safety pole may be understood by looking it up with this search; " "safety pole" attic access door" . Playing with the search, I find there are many safety poles with similar purpose. At my safety pole, at the first (lowest) hand grip, I like to have a light switch. Anything that can avoid a fall, imagined, to me becomes requisite. I hope I am called back here, and may move the light switch. There is further adventure to be had with the roof fan. Perhaps the thermostat is defective."
"With an additional 1/16" grab of the latch plate, I am confident this won't happen again. The sudden drop of the untenting ladder was arrested by some empty cardboard boxes mainly. Two screws attaching the LH limit arm to the door pulled out violently, I believe in two-part epoxy, PC-7, so pressed that in with a thin stainless steel plate drilled to match and clamped strongly to the door employing a spare limit arm end bracket. I let the epoxy cure 24 hrs before reassembling the door. So much good is possible when working with a well-engineered European ladder having intelligent very strong hardware. When ever will USA manufacturers stop using tinny hardware? I so badly miss Karel Konecny's Calvert USA, eastshore Chesapeake Bay, where ladders soon after this Calvert of Czech Republic, were built best-in-USA. We didn't buy enough of them for the business to survive. Karel's best innovation was use of best-quality birch plywood instead of ordinary wood that sometimes splits."
My husband and I entered into this project wanting a few slabs of plywood installed in our attic space and more insulation for our home. When we agreed to an initial bid with Phillip we truly had no idea just how wonderfully Phillip would transform our attic space. We are delighted. Phillip is methodical, thoughtful, and determined to do what is right. He installed fire rated stairs to our attic space via our garage. He modified those stairs for the best fit in our space including building the frame and adding the needed supports. He insulated the entire attic space and constructed new walls with insulation in the attic around our vaulted ceiling. He even put batting over the top of the vaulted ceiling. He fully sealed our attic floor with flexible grout. Phillip removed the loose fill insulation and added batting to at least R38 or better in key places. He added electricity and lighting in the attic and at our request installed new LED lights for us in our hallway, front living room and kitchen. Phillip added extra air baffles that he designed to our soffit vents. Then he added three levels of decking for us! Phillip is very concerned about energy usage and while working up in our attic space he noticed that our current bathroom fans weren’t vented properly for best function. So, he realigned our vents and installed higher powered fans that are way quieter than our old fans with ceiling hoods on the roof that he designed. Phillip fully documented the entire process with a detailed 284 page photo album pdf. I wish all contractors were so visible with their process. Without our asking, Phillip researched and found an Energy Trust Rebate and filled out all of the necessary paperwork for us to file. We are looking forward to working with Phillip again in the future. To anyone looking for this type of work, we highly recommend Phillip Norman of Attic Access.
I needed to have my attic insulated to make my home more energy efficient. Phillip decided the job would involve raising the level of the attic floor to allow for more insulation. He also recommended that I replace all my lighting with LED lights. A good suggestion, but not within my budget. When I asked if he'd still be willing to do the project I wanted, instead of what HE wanted, he replied, "It would take my heart out of it."
I'm a first-time, new homeowner and don't have a huge budget for unnecessary upgrades. Having Phillip come over and try to up-sell me on a plethora of upgrades isn't what I wanted. While I think Phillip's heart is in the right place, his unwillingness to do the job without addressing his agenda rubbed me the wrong way, and I denied his bid.
We have had Phil do many projects for us over several years. His work is meticulous and very cost effective. He does not cut corners, and is good at planning out the work and showing diagrams for major projects.
On this job it was an activity that we knew would take several weeks. As the house was empty between renters leaving and selling, Phil was able to completely remove the insulation from the crawl space and replace it, a necessity after rodent issues. That was the original commissioned work. He also noted the novel idea for boarding up the insulation from underneath to help deter the rodents, which we also agreed to have him do.
During his insulation work he noted the issues of the rodents getting into the duct insulation, as well as poorly connected ducts, and even a fallen duct. We added this work on.
Even though it took longer than we originally anticipated given the additional items to be done, Phil finished all the work in a timely fashion to meet our selling timeline, and not interfere with the start of realtors coming onsite. And with one that he accidentally ran into, he even talked up the house and neighborhood on our behalf. Thanks!
Post all this work the crawl space looked beautiful, and certainly turned a dismal space into a selling point. Feel free to check out the photos Phil took during the process: https://drive.google.com/file/d/0Byj-qncyomXmN1lnLThUZkxvSHc/view?usp=sharing
Along with the crawl space work we asked him to replace two support boards on both sides of the garage door. The garage door installer had used untreated wood, and left it exposed unpainted. It was that way for more than a season and it had already started raining out. Phil painted treated wood inside the garage ahead of time and replaced it to look outside as if it was a perfect match and fit, and original.
Lastly on this project we asked him to replace a failing ceiling light in one of the spare bedrooms. He convinced us to replace it with a more energy efficient LED light that provided more lumens to the room than the original incandescent. This was surely an additional benefit during house showings.
Overall this project went great. Another testament to Phil's engineering skills and quality, at a very reasonable price. We definitely recommend him!
I was impressed with Phillip in the beginning. He came over right away to bid the job. First thing he told me was he was very busy and if he's going to do the work then he's going to to do it the "right way" or not at all. In other words, his way or no way. He had great ideas, however I couldn't afford to do it all at once. He was great at up-selling except, like I said, I couldn't do it all at once. He proposed an additional attic access point, which I supported. He wanted to cap off two of three of my ceiling air intakes (which my HVAC neighbor said he would definitely not suggest this) and put in 736 square feet of decking for storage (great idea, however price seemed steep, even after he came down on price). He wanted to replace exhaust fans and install a bunch of attic lighting while he was up there.
Lots of stuff going there. I wasn't prepared for such a large expense. I asked about breaking it down into phases. He said he'd look at my email breaking down the possible phases and get back to me. I haven't heard from him since. I guess that was the his way or no way mentality.
Phillip was very thorough and I appreciated his knowledge and ideas. He definitely thinks outside the box. The low overall rating was due to lack of responsiveness and professionalism. I believe his work would be great. I would reconsider the score and hiring if the above shortcomings were addressed.
"As a volunteer-bidder, I have no obligation to a home owner. Where I invest six to eight hours here and in most bid efforts, I am instead owed patience and kindness. This home is a child-care facility occupied at all workman hours by thirty quite-wonderful four and five year olds. During half of my 45-minute visit, children were at risk, playing at and upon a ladder to a poor attic access over the living room, their space. The work to be accomplished in the attic would be impossible, and the home owner should have known this. I dutifully wrote a complex bid, citing a provided album of 45 photos. I could see that the home owner could not afford the work needed, that he had been betrayed by realtors, bankers, perhaps a home inspector, and by society at-large. In the home only three months, he had rushed to create the supporting business. Now in October, he was thinking of economies in Winter. I expressed my feeling of pain in this, blaming ugly processes in USA to pass weatherization problems on to new owners, then too poor in maximized mortgages, to do the fixing. Pain was mainly over decrepit steel round-ducts in the crawl space and attic that quite-evidently were leaking half of the furnace heat, and we could not discuss the very large, overwhelming total needs. I was unable and unwilling to do more for this home owner. I maximized bid amounts for attic access and insulation, not offering any compromises. I volunteered a rebid, only fixing a math error. At top of bid was a new attic ladder in a hallway, which might keep children out of harm’s way. Just might, for the hallway could not accommodate my tools and materials. The home owner did respond, much to my surprise, suggesting compromise to only control heat losses, via the awful and distant hole over bthe living room. No new ladder. Maybe later. No understanding of my dilemma. It was not my job to further discuss reality with the home owner. I did not argue. I did not criticize. I did not respond to demand of compromise. Where most home owners treat contractor bidding as play, and never even respond to my large bid effort, I feel entitled to no-bid by silence. Angie’s List is again a villain, acting as a hammer. A home-owner member is corrupted with the power to demand the impossible, the illegal and the dangerous, or else."
"I think people are supposed to be nice to each other. My bid was a gift, competed at the soonest possible arrangement with a renter. I had no obligation to offer any work, and certainly none that would retain very dangerous conditions intended to be passed on to an unsuspecting new owner, where the home is to be sold. The renter knew, where a heavy new garage door would not operate correctly from the inadequate supports, 2x6 at 48" spacing and carrying storage loads brought up via an extension ladder tied onto a long-ago broken drop-down ladder. I only stood on the extension ladder, so did not feel the springiness in the overloaded framing. The day after the bid visit, and with more time top consider what I had seen, I gained resolve, and reported the dangerous condition to the home owner, suggesting that framing could be added to bring safety, but not offering to do the work. I was told that the only expense would be the ladder replacement. It took another hour to absorb my dilemma, and to respond with the firm no-bid. Brusqueness in my response is the consequence of seeing again and again that in the present condition of greed in the housing market, problems being passed on to new owners are not caught by inspectors. Sellers are coached by realtors, to not care about the buyer. Yet sales occur at extremely high prices, above those in 2008. Naive new home owners with these onerous mortgages, in decrepit homes soon to be underwater, are in a really hard place. The best I can do is to not have any role in deceitful sales."
"Wow! This describes me, so well."
it was easier and safer to lower and retract than the factory design. He sealed the ladder and installed two handrails. The ladder is very functional and safe. It was a pleasure working with him.
Adding to the LED lights in the attic floor and in our kitchen, in July 2014, Phil fixed all our remaining indoor can lights and most of our surface-mount bulb fixtures. What fun to save a lot of electricity and at the same time to double cheerful brightness. Phil claims electricity savings will pay for the new lights in about four years, and that matters a lot. The maintenance-free brightness matters even more, especially that of a small number of fixtures in the garage, now brightly lit. By this review we want to promote Phil's work in lighting as a good example to all other contractors and to sponsors of weatherization.
Don't you agree that light set upon a ceiling surface is prettier than one recessed darkly and wastefully in a can?
The ladder was installed with great attention to fit and location and it was modified so that the angle was shallower for easier access. He removed a large portion of the old loose fill insulation while installing the raised-deck framing and sealing and then replaced it all back and increased the insulation with fiberglass batting. When installing the roof vent Phil realized that there was no safe way to get onto our upper roof. He modified a spare ladder he had and left it for us so that other contractors would have a safe approach for roof access (I'm not the roof climbing type, myself).
I've learned quite a bit from him and certainly enjoy reading his blogs on topics from insulation to flexible grout, to lighting (just Google his name). I recommend Phil highly.
Licensing
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