Description of Work: Needed an FHA loan for our first home.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Ann S.
11/2015
5.0
mortgage broker
 + -1 more
I have used Pacific Residential Mortgage for two mortgage refinances and they have been fantastic. Timm is very knowledgeable and professional and worked with me to find the best loan deal for my needs. The rest of their service staff is wonderful as well--close attention to every detail, prompt response with questions, and followed through after the loan closing to make sure that all the necessary details carried over to the new lender. I would definitely recommend this company to friends or family.
Description of Work: Mortgage refinance.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Katherine S.
08/2015
5.0
mortgage broker
 + -1 more
My husband and I would like to add Ginny Schider to the Pacific Residential Mortgage brokers who are recommended here. Ginny guided us through the mortgage process in April 2014 and she's been incredibly helpful with some questions we had this year.
Description of Work: Mortgage Broker.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Lori R.
12/2014
5.0
mortgage broker
 + -1 more
My Husband and I are looking into buying a new house and multiple people recommended Tim to me. He spent time with me explaining the difference between a Mortgage Banker and a Mortgage Broker and discussed the many options available. He has over 30 years of experience; I appreciated how he listened closely to make sure he knew our situation. I learned that closings can be complete within 30 days and there are many choices. Tim is a master at solving problems and knew what questions to ask. His calm, supportive demeanor gave me reassurance that he would be our ?go to? person. He also attends all closings; we look forward to working more with Tim in the future!
Description of Work: Explained the Mortgage process; we are looking into buying a new home.
Rating Category
Rating out of 5
quality
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Daniel B.
12/2014
5.0
mortgage broker
 + -1 more
I have to admit - financial planning isn't my favorite thing to think or talk about and buying a house is filled lots of complicated numbers and factors. It's so great that someone like Tim McBratney and Pacific Residential exist. Tim was so wonderful at explaining everything in words that make sense and making a complicated process easy, understandable, and even kind of fun! I have so much confidence in his ability to get the best deal for my family's needs. I appreciated that he had a clear answer to every question I had and was even privy to important new information about the mortgage market that had just changed the first week we met. He manages a team of competent people ready to help with everything. Thank you so much, Tim!
Description of Work: Mortgage broker consultation
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Tara D.
10/2014
5.0
mortgage broker
 + -1 more
I listed $0 as my cost of service because I have no idea how mortgage brokers make their commission, or how much they get. With that said, let me give you my review! I have worked with several mortgage brokers, and Tim McBratney is by far the most patient, knowledgeble, and thoughtful of those I have encountered. I've been through three mortgage processes in the last 10 years (both as an initial buyer and for refinancing) and I think Tim put more thought and attention into our first initial meeting than others did in the entire process. Tim is absolutely the person I will be referring friends and family to in the future.
Description of Work: Mortgage Broker
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Nancy L.
09/2014
5.0
mortgage broker
 + -1 more
This company has been providing mortgage lending services to my family and friends for years. Trustworthy, dependable, honest and no one in this business will work harder for you. Best mortgage company in town!
Description of Work: Mortgage lending
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Janet N.
09/2013
5.0
mortgage broker
 + -1 more
I could not be happier with my decision to go with Tim McBratney and his team at PRM for financing my first-time buy. Tim (along with Sara Blanchard) represents the best example of professional integrity and personal connection that you will find. After speaking with several highly rated candidates (from this and other online review sites), I opted to move forward with Tim and his team and never second guessed that decision. His expertise, outstanding clear communication and integrity cannot be matched. My financing being in his very capable hands left time for me to focus on the house hunt and the excitement of home ownership, yet he and his team were completely available and patient with questions during the entire process. I felt like I may have tested Sara's limits with a list of questions at one point, but she didn't blink an eye and never let on if I crossed the line. She had the answers I needed and the patience to let me work through them. Tim, Sara and the rest of Team McBratney kept a clear flow of information and communication from start to finish. Their response time was phenomenal and definitely exceeded expectations. From the details provided in the original estimate numbers down to the final signing, they were accurate and transparent with all information. Team McBratney truly had my back and was with me all the way. I don't know if financing a house is supposed to be fun, but I promise you it was. Their customer service skills would lead the pack in any industry! I would not hesitate to recommend them to anyone and I plan to do so every chance I get. When I look for home financing options again I will definitely head back to them. I cannot say enough good things about them. Bravo Team McBratney, Bravo!
Description of Work: Financed first-time home buy
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$220,000
LA M.
05/2013
5.0
mortgage broker
 + -1 more
While contemplating purchasing an investment property, I wanted to deal with people who had a good track record. After reading all of the other good reviews abut Pacific Residential Mortgage and Tim McBratney I decided to contact Tim. Tim called me back promptly. As it turns out, Tim could not help me but he went the extra mile to get me in contact with the correct person at PRM, Bob Cox. Bob told me what he could do for my specific transaction, but the time frame was too short. Bob agreed to review the terms I received from another company, free of charge. He did so promptly in spite of the fact that his office moving. I would certainly contact Tim McBratney for any future Mortgage need and also Bob Cox. They both were responsive, very pleasant to talk with, and have a wealth of experience.
Description of Work: While contemplating purchasing an investment property, I wanted to find mortgage and financing options.
Rating Category
Rating out of 5
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Sandra B.
04/2013
5.0
mortgage broker
 + -1 more
Tim McBratney and his assistant, Sara Blanchard, made our refinance experience an exceptionally smooth process. From start to finish there was never a hiccup. We closed our refinance on the date initially quoted and couldn't have been more pleased with the McBratney Team.
Description of Work: We discovered Pacific Residential Mortgage and Tim McBratney on Angie's List. I contacted PRM and asked specifically for Mr. McBratney. I proceeded to ask about refinancing our variable rate mortgage. We wanted to consolidate a second mortgage and subordinate a lien. From there he went to work setting an appointment and I gathered together the requested documentation.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
MARK R.
12/2012
5.0
mortgage broker
 + -1 more
Tim McBratney, with Pacific Residential Mortgage in Lake Oswego, made our refinancing experience smooth and timely. He kept us updated regarding our loan status via email and phone calls and was always willing and available to answer questions. He kept us apprised of the loan rates and correctly advised us to lock in at the appropriate time. He was professional and straightforward throughout and the loan process went as planned. We even closed earlier than expected. We would highly recommend Tim to obtain a home loan.
Description of Work: Home mortgage refinance.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$400
Abigail A.
08/2012
5.0
mortgage broker
 + -1 more
My husband and I recently considered buying a large piece of property. What we did not realize is that loans for this type of property are not available through all mortgage companies. A friend of mine referred me to Tim McBratney with Pacific Residential Mortgage and we sat down with him to talk about our options. What a great guy! Tim has been in the business for many years, so he knows everything about the process and can get your loan processed faster than anyone I've heard of before. All the processing is done in-house, which saves a lot of time not having your documents shipped all over the place and waiting for it to return. He was also very honest with us about the entire process and what we could expect. We ended up deciding not to buy the property, but we will certainly go back to Tim when we are ready to make our next home purchase.
Description of Work: My husband and I sat down with Tim McBratney to discuss how we could get a mortgage for a large piece of property.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Natasha K.
12/2011
5.0
mortgage broker
 + -1 more
I met Tim McBratney at Pacific Residential Mortgage and was impressed by his 30 years of experience in the industry. He is able to clearly communicate technical financial subjects into easy to understand terms. Tim is passionate about being an advocate for his clients. Anyone thinking of buying a new home or refinancing their current home really should talk to Tim. He strives to offer clients the highest level of service and support through the entire loan process. Tim McBratney is patient, through, and competent; if you are looking for an expert in the industry, Tim from Pacific Residential Mortgage is certainly the person to meet and work with.
Description of Work: Meeting to discuss new home purchase options.
Rating Category
Rating out of 5
professionalism
5.0
responsiveness
5.0
Yes, I recommend this pro
Larry B.
12/2011
5.0
mortgage broker
 + -1 more
After just 30 minutes of talking with Tim McBratney at Pacific Residential Mortgage, I had a sound understanding about reverse mortgages and now I feel prepared to begin a conversation with my family members. Tim demonstrated trustworthiness and patience as he listened for what I needed. With 30 years' experience, Tim has learned how to make the most of the complicated lending industry and communicate it in a way that anyone can understand. I highly recommend Tim to anyone seeking a clear, objective, no-pressure approach when considering a reverse mortgage.
Description of Work: Initial consulting on reverse mortgage options.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Sherry J.
12/2011
5.0
mortgage broker
 + -1 more
It is no secret that the economy has been more than challenging in the last couple of years. One of the industries hardest hit has been the real estate market. That makes buying a new house much more complicated than ever before. It used to be the easy part of finding a new place to live. Just call an agent. Look at everything you liked in a particular neighborhood. Call your banker or broker and get a loan. Not any more! Now, as I have recetly learned, you have to prepare before you even start looking. Thank goodness I met Tim McBratney.When he found out my husband and I were house hunting if asked if we had been "pre-approved". Huh? Yes, your real estate agent or maybe even the buyer will ask if you have been "pre-approved" before they will write an offer and certainly before they will sign or accept one. As Tim informed us, "not everyone hs the credit they think they do and it is much more complex to qualify now than ever before The rules have changed." The good news is we did find Tim and he knows all there is about pre-approval (an so much more). He can make this complicated process simple and it does not cost a thing! He will be your advocate. He will hold your hand from applicatoin to closing. Now all we have to do is find a house!
Description of Work: Education and Prequalificatoin for a home loan.
Rating Category
Rating out of 5
quality
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Patricia W.
12/2011
5.0
mortgage broker
 + -1 more
WE GOT THE HOUSE!!! I have to say, you really want someone with a lot of experience on your side who can guide you through the loan process~ it can be daunting. Tim has over 25 years experience in the mortgage industry and I will always be grateful to him for helping us to get our first home!
Description of Work: A friend of mine reccomended Tim to us after he helped her sister refinance her home. I was scared to death of the loan process~ you hear absolute horror stories from everyone about how hard it is to get a loan in this distressed economy... turns out the stories are partly true. It was challenging to be sure... not anywhere as easy as it used to be (so I am told) but as we went along, Tim answered all of our questions, returned every phone call very promplty, offered up insight and advice as well as encouragement, and...
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$250,000
Steve C.
09/2011
5.0
mortgage broker
 + -1 more
Tim McBratney did a refinance on our home, and it was the easiest and fasted process ever. At first glance, he wasn't sure a refinance would be worth it for our situation since we had refinanced not too terribly long ago, but he quickly did some more research and within a couple hours found out that we could actually save over $20,000 by refinancing (after taking out closing costs!). His directions were so clear and he was totally on top of it. He is also very trustworthy which is critical with something as important as securing a mortgage loan or refinance. My husband and I are SO glad we had Tim do this for us!
Description of Work: We hired Tim McBratney of Pacific Residential Mortgage to do a refinance on our home.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$2,500
MARTINE K.
01/2011
5.0
mortgage broker
 + -1 more
I am quite pleased with them. They seem to be able to stay with the time-line that they tell me. I think that the price is good.
Description of Work: I am using Pacific Residential Mortgage LLC
Rating Category
Rating out of 5
quality
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
CAROL P.
12/2010
5.0
mortgage broker
 + -1 more
They were excellent, professional, friendly and timely. There was no deadline as such, but it was kind of till the end of the month and they got it done quickly. They did a great job.
Description of Work: We used the services of Pacific Residential Mortgage for refinancing in September.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$3,500
Peter H.
11/2010
5.0
mortgage broker
 + -1 more
I liked the superior service from one of their agents. The agent has left the company now and this had nothing to do with them. They did good service. They were flexible, conscientious, creative and careful. They did a great job in getting an extremely inexpensive and a good rate on my re-finance.
Description of Work: I have used the services of Pacific Residential Mortgage LLC in July or August of 2010 for re-financing.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$500
LAURA H.
10/2010
5.0
mortgage broker
 + -1 more
We had a bit of a complicated refinance and Vaughn, first of all, was the only broker we've spoken to who was actually able to help us refinance, and he walked us through every bump with excellent customer service and knowledge. We so much appreciated his ability to answer every single question we had along the way, in a way that made sense to us.
Description of Work: We used Vaughn Monagon as our mortgage broker on a recent refinance. He was so professional and the service was above and beyond what we've experienced in the past from other brokers.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
RUTH N.
07/2010
5.0
mortgage broker
 + -1 more
I sent out emails to about 15 mortgage brokers, received three responses, two very positive, but only Denise took the time to have an extended phone conversation about our needs and to sit down with us and see how she could help us. She responded to all my phone calls and emails very promptly, even when I bothered her on the weekend! When Denise was on vacation her assistant, Joni gave us the same prompt service. We were treated, by both Denise and Joni, with kindness and professionalism. We feel they both did everything they could to make this turn out well for us. We hit a few roadblocks but they stuck with us, counseled us, and we were able to work through any problems. They were very patient and thorough in answering any questions we had. We obtained the mortgage we needed with good terms that fit our budget. My husband and I both recommend them highly.
Description of Work: We refinanced and obtained a mortgage on our home to pay some debts and do some home improvements. Denise Prothe, mortgage banker, and Joni Kohmetscher, loan processor, with Pacific Residential Mortgage, helped us through the application process. We were able to finalize a mortgage through them.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$4,000
Peter H.
12/2009
5.0
mortgage broker
 + -1 more
Jeanne Marlow and her team at Pacific Residential Mortgage are real professionals. She clearly has the temperment (persistence, detail focus, creativity in overcoming barriers), experience, and joy (there was no mistaking her pleasure and satisfaction at making this transaction work for us) in doing this job well. I will continue to highly recommend her (as I've been doing over the years).
Description of Work: Jeanne Marlow, our Senior Loan Officer, handled this transaction from start to finish. Having helped us refinance once before (in 2005), we were immediately back in touch with Jeanne when the opportunity to buy our dream house occured in August 2009. Her work included: 1) identifying a provider for a jumbo mortgage at an excellent rate (historically low rate of 5.5%) 2) arranging financing with the lender (Washington Federal Savings) at a particular loan amount despite the challenge of a low appraisal on the property) 3) helping us to secure an entirely different loan amount when my wife and I decided to put a different payment down on the propterty 4) hold our hands and hold lender's and title company's feet to the fire in final weeks prior to the simultaneous closings of our home sale and home purchase
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$10,000
Paul C.
07/2007
5.0
mortgage broker
 + -1 more
I contacted Denise (who I met several years ago and was impressed with) and she asked me several questions about my situation and then gave me a few loan options and made suggestions based on my situation. She was absolutely stellar throughout the process: excellent loan rate, low closing costs, called back within minutes and I could trust her to do everything without error. I couldn't recommend someone more highly for entrusting with an important service like a mortgage loan.
Description of Work: Denise got me set up with an excellent interest rate loan, the lowest closing costs of three other companies I asked to bid and really enabled the purchase of my house.
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Pacific Residential Mortgage LLC is currently rated 5 overall out of 5.