Fidelity Home Mortgage, LLC

Luke was so helpful and professional through the entire process. We especially appreciated that he communicated so well with us, clearly working long hours and never neglecting us, even on weekends if needed. He walked us through each step and helped us understand what we were getting into, and what would be best for our situation. We highly recommend going with Luke for your financial needs.

Luke kept us informed every step of the way. The process was fast and efficiently handled. He even kept in close contact us while he was on vacation over the holidays. Closing was easy. An agent was sent to us to sign the papers and we closed sooner than expected. Would highly recommend Luke to anybody looking to refinance their mortgage. Great job, wouldn't hesitate to work with him again!

It was a smooth and quick process!

A lengthy loan process but it was approved successfully thanks to Luke's superb diligence and tireless efforts over three months and his efforts to negotiate a reasonable closing date. He provided us with the document requests as they were needed with timely and informative instructions, sometimes with urgency , other times with date parameters. Even though Luke was juggling many other accounts, he was always on top of our situation and the status of our application. He was always available for questions and concerns through the usual communication channels even though he is located in the Pacific Northwest and I reside in New England. He respected our lack of knowledge in this complex and rather lengthy process through his kind patience and willingness to provide explanations when we asked. Luke is a consummate professional who knows his craft well. Thank you, Luke for your continued encouragement working through the process. rsw

Extremely Professional Luke Kost knowledge and understanding of loan process was able to keep me up to date with the process of my refinancing of my house. He was able to inform me on a step-by-step, in addition, explaining why these documents and forms are required for the banking process for getting final approval. He has my highest recommendation; anyone who ever want to get a loan or refinance a home, Luke Kost is your man to go to for his professionalism and patient in this process.

It was long process but Luke made it pretty painless.

Luke Kost was SO HELPFUL. He walked us through every step of the refinancing process, assisting us through any complications or challenges, and making sure we understood exactly what we were committing ourselves to. He was very professional, constantly available and communicative, and a pleasure to work with. We felt he was on our side all the way, with our interests as his priority. Thank you, Luke!

Wonderful.

Luke was very professional and friendly. We were always glad to talk with him, and he explained each step of the process and walked us carefully through it all. He is very attentive, responsive and efficient, and clearly put us first as his clients, making sure he was doing right by us at all times, and getting us the lowest interest rate possible. He personally dealt with any issues that came up, and we never felt neglected or ignored. We highly recommend contacting Luke for your financial needs. He is a gem, and we are highly satisfied.

THE PROCESS WAS GREAT AND LUKE WORKED HARD TO FIND ME A NEW LOAN THAT COULD BE EASILY PAID DOWN QUICKER.

Things went fantastic, thanks to Luke. He initiated the call with us and from that moment on he went to work for us. Luke found the best loans and rates for our situation Luke explained every aspect of the loan until we fully understood what the loan was about Luke consistently kept up in the loop when things changed Luke gently nudged us (all the time) when we needed to get things done. I have to admit with out busy schedules that was tough on Luke but he handled it very professionally and never got sick of us :-) Luke guided us through the paperwork process which i mush say is a mound of work these days When he could tell we were getting frustrated with leander requests he shouldered as much of the work himself where appropriate Luke arranged calls and home visits where needed. And lastly, he sent someone to our home to have the final papers signed, couldn't believe it. Although the process is much more involved, Luke made it bearable for us. He was fantastic and i hope when it comes time for me to purchase or refinance another mortgage loan Luke will be available. He was just fantastic and i would highly recommend him. I have purchased at least 8 properties over my lifetime and I would rate Luke #1. You will not be disappointed.

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