DRAINPROS SEWER & DRAIN CLNNG

They were pretty good about getting there, other people didn't even want to go that far. The charge was reasonable according to the other research my dad had done. They were friendly.

every time, we were impressed with the service, friendliness of the employees and professionalism. They got the work done, explained what was wrong and how to stop it from happening again. They even cleaned up the bathroom when finished! They didn't try to sell us anything more, but did let us know that water was running from somewhere into our septic which was causing part of our problem with the toilet. They showed us where it was coming from so we knew we had a legitimate problem that we were going to try to fix ourselves. We were very happy with the whole experience. I understand that Drainpros recently changed ownership near the end of 2012. I think the new owners are trying hard to make customers happy.

As a loyal customer I feel that I was treated badly. They were just trying to sell me extras that I am not able at this time to purchase, but now my toilet is not the way it was before Drainpros showed up. When I questioned the three phone calls that the tech took, he said he was working while talking. I also checked my Cadillac that is parked very close to the access. When the tech was bringing his tools around it he smacked it. I was not going to bring it up since there wasn't any damage.
I am aware that my home is in need of many things, and I try to do as much as I can myself. As a woman homeowner I try to be as knowledgeable as possible and have been taked advatage of before so I am very watchful.
A service call that usually costs 90 dollars turned into 155. Because they advertise a 10 percent dicount I got 10 dollars off. Not 10 percent but by then I was to tired to care. Not realizing that my toilet was in fact not they way it started.