OCD – Home Improvement Services, LLC

"Aww... What a great Review! Thank you Dee! It's more than a privellage doing a job for a Customer who knows how to value people and good work ethic, as you do! Thank you so much!"

"This review is absolutely heartbreaking, on a moral level! As the Owner and OCD worker on this job, I obviously need to respond to this review. In all the years that I have been in business, I would have never saw this coming. First off, Ms. [Consumer name withheld at their request], I'm very sorry you felt as if I talked a lot, but I'd assume My Customer WANT to know about who they are trusting in their home. In terms of being dissapointed with the cleaning Service, I must say that I always put my whole self into any job I do, and physically work harder than 90% of other cleaners out there. I usually sell myself short with pricing, because people matter more than money at OCD.[Consumer name withheld at their request] when you called me and the first thing you said when I answered the phone was "You are truly OCD," I still thought you would have something for me to do at ur residence. I spent 2 hour's searching for dust or anything to clean, but didn't find as much as a speck. I told you I was only going to charge you half of what the initial estimate was over the phone, because I like to earn my money, and I could not find the job labor worth the initial estimate. I told you that I would clean over all of the (already clean surfaces), hoping that would make you happy. I told you, I didn't feel it was right charging you more, even though as it was, my estimate was way lower than your former house keeper's, so you said. I was and still am in shock by this review, but the heartbreaking part of this review, is that (I asked you to go through each and every room to make sure the cleaning service I performed was to YOUR OCD standards), and you told me as you went through with a Q-tip, that all of the rooms were good and couldn't be any more clean..... I distinctly remember asking several times "are you sure, are you sure?" I told you if there was anything at all you needed more, you could tell me, because it IS MY JOB to get it right. Anyone who has hired me EVER knows that I work very hard and I see my work through 100 %. I truly did my very best at this residence, I couldn't have done any more to please you; and this condo gives a whole new meaning to OCD. WHOEVER is taking the time to read this, please know that I can offer you AS MANY references as needed to accommodate you. And Laura, I hope you finally find a company that can make your dreams come true and I'm sorry that my services could not. Good luck! Sincerely, DANIELLE TAYLOR OCD SERVICE'S 203-600-3124"