"Thank you for taking the time and providing a review! -Shiloh Water"

"Thank you so much for the great review!"

"Thanks for the awesome review [Member Name Removed]. We are glad you chose RO to protect your family's drinking water. Even when water is "good" it's still important to protect from potential contaminants down the road. That's why all of our employees have RO on their own homes."

"Thanks for the A review [Member Name Removed]. We really appreciate your business and strive to provide the best service, products and prices possible! Look forward to serving you or your friends and family in the future."

"Thank you for your feedback. Looks like we have some things to work on to better serve you next time. Trouble shooting old electric valves can be challenging, but rather than recommend you paying full price for a new valve, we felt the best way to proceed was to at least try and repair it. After the 3rd service call it was evident we weren't going to fix the valve. In good faith Shiloh Water Systems wrote off the three service calls, and gave you the valve at our cost. (Retail price is $1,200) Replacing expensive major components without first troubleshooting is not how we do business. We make every effort to do what's financially best for our customers. And when it is determined replacement is the only option, we proceed accordingly."

"Thank you so much for taking the time to let us know about your experience with Shiloh Water Systems. We look forward to helping you determine the best water solution for your own home when the time comes. Remember that the professional consultation and water analysis are always a free service at Shiloh. Don't forget about our 5% discount coupon here on Angie's List! Again, thanks for the 'A' review."

"Thanks for the AAAA rating! We work hard to satisfy every customer"

"[Member name removed], Thank you for the feedback. We apologize for the miscommunication. We strive to satisfy every single customer, but sometimes we fail. We were glad to make everything right last week, and look forward to serving you in the future."

"(member name removed), thank you for the feedback. Other Angie's list members rely on this information to choose a reliable and trustworthy service provider. Judah and our professional installation team go the extra mile for every customer possible, ensuring we maintain the reputation Shiloh Water Systems has garnered for nearly 16 years of service in the community."

"Thanks for the A+ rating. We're confident you will love the K5 drinking water system. Not only is it rated #1 by Consumer Reports, but it has a 10 year warranty and one of the cheapest operating costs of any drinking water system. Merely half a nickel more than a Brita Pitcher!!! (Fourteen cents per gallon on a non-chlorinated water source) Our favorite feature of the K5 is the option to add the healthy, natural minerals back into the water. With the K5, you are literally in control of how your purified water tastes!!! Thanks for taking advantage of our Home Show discount. Available to anyone that visits one of our numerous Willamette Valley home show exhibitions."

"Thank you for the excellent review. In response to two of your critiques; normally the agreement is in writing, but in your case, it was done over the phone, rather than in person. Regarding installation, there can be challenges in new construction, and with site changes, it's good to tie up any loose ends to make sure the install goes smoothly. While our H2O pros (sales/water chemistry specialists) are trained professionals who bid and design systems, it never hurts to have someone like Mike, whose been in the water business for over 30 years, to confirm the details. Congratulations on your new house. We look forward to serving you in the future. Don't forget we offer 24/7 emergency service, so if there is any issue with your pump, pressure tank/storage tank system, or your water treatment system, we are there to get things back up and running."

"We appreciate feedback regarding our Free Water Testing Service. Some good points are raised that we can hopefully clarify concerning water testing, Kinetico Water Systems, and installation code required to install a water treatment system in the State of Oregon. Water Testing: Shiloh Water Systems Inc. has been testing water for thousands of consumers throughout Western Oregon over the last 14 years. Shiloh is a small systems operator and provides water testing and water quality management for several communities, thousands of home owners, businesses and industry as well as federal state and local entities. Shiloh Water Systems is the Water Treatment Provider for 17 Home Depot stores in Oregon. We employ both field, and state certified testing through our partners. Our H2O pros carry custom La Motte professional water testing kits, an industry standard. We also use Hach testing equipment. Many of the tests we perform in the field require the same analytical instruments and test reagents used by Oregon’s certified labs, only we do it for free on-site, and provide the results right away. (Bacteria testing can only be done in a state certified lab) Field testing is unique in that some tests are more accurate if done immediately upon pulling the sample. PH is sensitive to time and transit, so often there will be differences from a field PH test and the lab’s result. This year we upgraded our mobile lab kits to have an electronic PH reader as well as the liquid reagent test. This provides our professionals with 2 methods of testing for PH and ensures accuracy. Water being a fluid element, pun intended, it is common to see variability in water tests. As water quality professionals it’s no surprise to us. That’s one reason why we always provide water treatment options that accommodate changes to the quality of water. Remember, a test is simply a snapshot. Many variables can influence the level of minerals such as iron. Neither field testing, nor state certified labs are infallible. For that reason we do visual inspections of plumbing and fixtures to get an accurate assessment of what the water is doing in the home over time. Kinetico Softeners: …….are unique. We are proud to be the Independent Authorized Kinetico Dealer in the Willamette Valley, of a product that is built right her in the USA,. Kinetico is the most talked about water conditioning manufacturer in the world, with the longest warranties, the best technology, and the most efficient and long lasting systems available. There’s a reason why Consumer Reports, Consumers Digest and many others say that Kinetico is one of the best. Shiloh Water Systems used to build their own softeners with industry standard parts, but once consumers understand the advantages of Kinetico’s two tank, non-electric, low maintenance, salt saving features, they chose Kinetico. Shiloh does build electric units if that is what the consumer needs. Additionally, this spring Kinetico introduced more affordable, and efficient whole house water softening systems. They start at just $1,099 + installation. Shiloh also offers salt-free conditioning solutions. Shiloh offers water treatment solutions for almost any water problem and budget and is not only the Kinetico dealer for Oregon, but also a Water Right dealer and vendor of thousands of professional grade filtration products. Shiloh also has a well services division that provides pump systems, storage tank systems and virtually any service a well needs once it's drilled. Installation: Shiloh Water Systems has a Limited Plumbing License and has a perfect record with the Oregon CCB. State, county and city building code requires licensed plumbers to install service loops. We no longer charge mileage fees for water treatment installations."

"Thank you for your feedback. We appreciate the kind words. We love what we do, and enjoy helping people, whether it's to test water for a home sale, or confirm the healthfulness of drinking water."