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Backsavers Moving Service
In-State Moving Service, Out-of-State Moving Service, Professional Moving Service Piano,
About us
Uniformed crews. College students, veteran & disabled discounts as well.
Business highlights
Emergency services offered
16 years of experience
Services we offer
Local moving & upright piano moving.
Amenities
Emergency Services
Yes
Free Estimates
Yes
Accepted Payment Methods
- CreditCard
Reviews
4.044 Reviews
| Number of Stars | Image of Distribution | Number of Ratings |
|---|---|---|
| 61% | ||
| 11% | ||
| 9% | ||
| 7% | ||
| 11% |
Showing 1-25 of 44 reviews
Kristin O.
Jan 2017
Just fine.
Kristin O.
Jan 2017
Great. They moved a lot of big furniture up and down a spiral staircase.
Response from Backsavers Moving Service
"Thank you [Member Name Removed], Gve us a call if you ever Need help moving. Have a wonderful new year!"
Kelly T.
Oct 2016
These guys are awesome. The initial movers (Sams Moving) showed up and left during the first hour with no intention of completing the contract. Then Back Savers sent two gentlemen, who came after they finished a job they were on, and they worked so hard, in the pouring rain to load then unload our stuff. They saved my life and my back. My husband is a disabled vet and the move rested solely on my shoulders. I am eternally grateful to this company for the hard work, great work ethic, professionalism and will recommend them to anyone who expects a great job for a great price.
Claudia C.
Sep 2016
They were not only on time, but early..!!! Very clean and thoughtful people. Extremely helpful. I will call them again ..!!
David G.
Jul 2016
They were really professional. Responded to calls and inquiries, came on time, only asked for the payment we previously agreed on, and we didn't have any problems. I always get nervous having people move my stuff but it went really well this time.
Allison H.
Jul 2016
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Judy M.
Jun 2016
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Michael B.
Apr 2016
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Carrie A.
Apr 2016
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Mike C.
Jan 2016
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Judy J.
Jan 2016
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Loretta Z.
Dec 2015
unknown
Response from Backsavers Moving Service
"Thank you customer, we greatly apologize for our movers actions on that day. This is the first we are hearing about this and we helped you nearly 3 months ago. We would still like to offer you some reimbursement for the damage. We would also like to add that the mover who was on the job that day no longer works for us. We understand that not every job will be perfect and we take for responsibility for any damages or unprofessionalism. We have plenty of good reviews and we plan on keeping it that way so thank you for your input. We hope you have a Merry Christmas!"
Eleanor W.
Dec 2015
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Ann H.
Nov 2015
unknown
Response from Backsavers Moving Service
"Thank you [Member name removed] We are greatly sorry that the move didn't go as well as planned. On this particular job the customer was unclear on what things needed to go into the pod so the movers began putting things in on their own. The customer was very unorganized. As far as the damage goes the customer never contacted us and reported any damages. To make it right we would like to give you a partial refund please give us a call."
Jeanette D.
Oct 2015
unknown
David H.
Oct 2015
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Juliann R.
Oct 2015
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Steven E.
Oct 2015
unknown
Robert M.
Oct 2015
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Nina M.
Oct 2015
unknown
Response from Backsavers Moving Service
"Dear customer, We do apologize for the movers not bringing a hand truck. However, we had told you before the job that the day you booked we would only have the movers available. No equipment. Sorry for the inconvenience and we hope all is well!"
Bonnie H.
Oct 2015
unknown
Trinity S.
Oct 2015
Very well.....organized, without incident and everything exactly where I needed it to go.
Linda K.
Oct 2015
unknown
Rita W.
Sep 2015
They did a fantastic job and were very professional. I would definitely use them again. Thanks
Marie O.
Sep 2015
unknown
Response from Backsavers Moving Service
"Dear customer, We do apologize if our mover seemed inexperienced. That was not the case. Dan has been a mover for 15 years. He is the foreman so he was probably teaching our other worker a few of his techniques. However, nothing was damaged and they completed the job in one hour. The deal you bought was for $119 for movers in Eugene. You live in cottage grove. Because you live in cottage grove we stated that we could do the job for a total of $130. You agreed and paid a total of $11 extra for gas. Most company's would have charged you at least $30 extra for a 30 minute drive. We are not sure why you are giving us a bad review when we did a great job. The movers were right on time, completed the job without any damage, and there were no hidden fees."
Licensing
State Contractor License Requirements
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FAQ
Backsavers Moving Service is currently rated 4.0 overall out of 5.
Backsavers Moving Service accepts the following forms of payment: CreditCard
Yes, Backsavers Moving Service offers free project estimates.
No, Backsavers Moving Service does not offer eco-friendly accreditations.
No, Backsavers Moving Service does not offer a senior discount.
Yes, Backsavers Moving Service offers emergency services.
No, Backsavers Moving Service does not offer warranties.