
About us
Super Service Award Winner in Roofing and Gutter Repair/Replacement! Aylwin construction is a family business that was founded in 1996 by rufus aylwin with an emphasis on portland oregon. We employ only trained and qualified roofers, no subcontractors. We strive to provide fast and friendly construction services, whether it is a simple repair or a complex re-roofing operation. Once we start a roof we stay until completion, most jobs take 1-3 days. Customer satisfaction is our main objective, as our reputation is very important to us. There is a 2% charge on the total amount paid when using Visa or Marstercard.
Business highlights
Services we offer
Roofing & Gutter Installation
Services we don't offer
Tile & Metal & Flat Roof
Amenities
Eco Friendly Accreditations
Yes
Emergency Services
Yes
Free Estimates
Yes
Warranties
Yes
Senior Discount
3%
Accepted Payment Methods
- Check
- 12
Assorted photos uploaded by Aylwin Construction
Number of Stars | Image of Distribution | Number of Ratings |
---|---|---|
89% | ||
7% | ||
3% | ||
1% | ||
1% |
Filter reviews by service
"[Member Name Removed], we are sorry to hear that we did not live up to your expectations. We never want to leave customers with a negative experience. We take pride in our work and apologize for falling short. However, there are a couple things we would like to address. We were working on this project during the summer, and per OSHA standards we must afford our workers extra breaks as needed. This may take the form of a longer lunch if that's necessary to keep everyone from overheating during the hottest part of the day – or leaving the job site earlier than we would like if it's too hot. The crew would not always start their day on site, as they have to arrange for material pickups or other job-related needs that would warrant a late arrival. This job indeed took much longer than anticipated, which was frustrating for everyone involved. Aside from the weather, we also had a shingle failure occur. This failure was a manufacturer defect. It had nothing to do with us or the shingle installation. If it had, we would have been able to handle this issue in a timelier manner. Since it was manufactory, we were required to bring in the manufacturer to determine what had happened and get new material so we could tear off and redo the area affected. Dealing with that red tape drug the process out more than any of us wanted, but it was outside of our control. We had no other option but to work with their timeline to make sure that things were done correctly, and the material warranty wouldn't be affected. Weather also presented an issue when trying to schedule the necessary fixes that needed to be addressed. Regardless, this is not how we want any customer to feel at the end of our project. We want to always stand behind our work and fix mistakes promptly. Issues that came to light through the course of this job led us to make some staffing and management changes to prevent this from occurring in the future. We would love the opportunity to look at any lingering issues and get them addressed if this is something you are open to."
"Thank you! We are so happy that you are happy. Thank you for trusting Aylwin with your roofing project."
"Thank you [Member Name Removed]! We are so happy that you are happy. Thank you for trusting Aylwin with your roofing project"
"Thank you for giving us the opportunity! We are so happy to hear that you are pleased with your new roof!"
"Thank you so much [Member Name Removed]! This is exactly what we like to hear. Thanks for giving us the opportunity to work with you on your projects!"
"Thank you [Member Name Removed]! We are thrilled that you are happy!"
Licensing
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State Contractor License Requirements
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