United Plumbing

It went well.  He had to reschedule because one of his plumbers was sick but was able to reschedule it within a week.  Jason and his plumber worked very fast and hard.  They were able to complete all the work in one day.  When we pointed out an area that was damaged by one of their tools Jason was quick to admit it and we came to a mutual agreement on how to fix it.  Also, after the work was done we noticed one of the pipes had a slow leak and when Jason was made aware of it he came over within a day and fixed it.  Even though there was some minor damage and a slow leak that needed to be fixed I would recommend United to anyone.  They are very professional, courteous, hard working, and if necessary are quick to resolve any problems that may arise because of their work.

Overall, it went really well.

Our kitchen line leak had gone from very small to flooding over a 6 month period.  It compounded a mess in our crawlspace that was  fouled with possum, raccoon & rodent excrement. Pipe deterioration led to failure on both vertical & lateral lines. In removing a lateral, it was so full of sludge that it dumped onto the pre-existing mess. Horrible stench! Jason & his assistant cleaned up what they could, knowing that a crawlspace restoration company was scheduled to come soon. They also corrected the drop of the horizontal so it would flow rather than be prone to clogging as it had been. For the installation of our water filter they took it upon themselves to secure the correct drill bit to go thru our composite counter-top.

We much appreciated their efforts to do the jobs right!

Whether it was a big job or little job, or even an immediate crisis, Jason arrived on time and prepared to work.  Each job was completed just as he said it would be, including leaving no sign that he had been there...except, of course, magnificent plumbing. As a side note, our dogs loved him and his team.   

Our son rents a house from us, and told us he had started hearing a noise whenever he used water from any faucet.  I called Jason, and he came out on the first day that my son was able to be home.  He measured the water pressure and found that it was much higher than it should be.  The old water pressure regulator, that changed the pressure as the water comes into the house, was broken.  He called me with the estimate to fix, got my okay, and then went under the house into the crawl space and replaced the regulator.  Problem solved!  Total time was under two hours.  Jason then emailed me the bill to pay.I have used Jason several times at my own home as well as the rental over several years, and have always been very pleased with his timely response, professionalism, and with the end result.

Jason and his assistant did the work in one day and it was successful.  They were on time, had all the materials needed, and finished before dark.  I would definitely use them again.

They gave me a est to replace the water lines in our crawl space and install a new tankless water heater. They finished in a day as they said they would. When they were finished, they walked me through everything they had done and showed me how to use the new tankless water heater. They showed up on time and I left for work. When I got home, they were cleaning up and said everything had gone as planned.