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PACIFIC STEAM CARPET CLEANING

Founded 2004 • With Angi since June 2010

Pacific Steam is known for solving carpet cleaning and upholstery cleaning related problems and going the distance for our customers. We purpose to not only leave you with clean, healthy sanitized carpets & upholstery, but to give you our outstanding customer service experience. We use the industry's most advanced truck-mounted cleaning systems and supplies. Leaving behind no harmful chemicals or sticky residue. Our company's honorable reputation is well known, because we always strive to go beyond professional cleaning. IICRC Certified means we follow strict guidelines to provide the best quality job possible, every time.

Business Highlights

Family Owned & OperatedFamily Owned & Operated
Emergency Services OfferedEmergency Services Offered
Eco FriendlyEco Friendly
Wears MaskWears Mask

Amenities

Free Estimates
Yes
Warranties
Yes
Senior Discount
10%
Emergency Service
Yes
Eco-Friendly Accreditations
Yes
Licensed
Trade License Number
NA
Trade License Locale
NA
Trade License Authority
NA
Insured
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our Find Licensing Requirements page. Contact pro for more details.

Verified Reviews

4.9

(44) Verified Reviews

Showing 1-25 of 44 reviews
MARK W.
5.0
11/06/2019
Showed up on time. Measured the room and got a good quote and then went ahead and cleaned about 250sf of carpet in a short amount of time. Good job.
Description of Work
Cleaned carpet
Category
carpet cleaners
aaron S.
5.0
01/02/2019
good work performed timely and did a good job
Description of Work
carpet cleaning
Category
carpet cleaners
Larry M.
5.0
08/13/2018
We have had our carpets cleaned by other companies over the years but the attention to detail and work done by Pacific Steam Carpeting is in a class of its own. We will defintely use this company again and highly recommend their services to others.
Description of Work
Cleaned 4 carpets in four rooms
Category
carpet cleaners
Dave Z.
5.0
07/04/2018
Exceedingly thorough job performance. While the price was a little more than we typically have paid for such services, they most definitely earned it.
Description of Work
Stairs, two sofas, as well as two living areas
Category
carpet cleaners, upholstery cleaning
Laura C.
5.0
07/02/2018
Pacific Steam was very responsive and able to come within a few days. We were debating whether to replace ~800 sq ft of carpet in a basement or have it cleaned. So glad we chose Pacific Steam! We were shocked how well the carpet was cleaned, including stains which were probably close to 30 years old. It looks like a whole new carpet, for a 10th the price.
Description of Work
Cleaning basement carpet and upholstered couches
Category
carpet cleaners, upholstery cleaning, oriental rug cleaning
Amy S.
5.0
05/27/2018
I called Nick and left a message. He called me back within a hour and got me scheduled within 4 days. He quoted me over the phone based on my square footage, it was nice doing it this way as I am a busy mom, running my own business as well. So I did not have to take time to meet someone twice. The day of service came and we had a time frame. Andrew had been running a little behind but he text me every step of the way. We met briefly, I paid, and they did their job. It was beautiful and exactly what I was told to expect. Start to finish a very professional company to work with, and their work was thorough, efficient while staying friendly the entire time. I will be hiring them again for all my carpet cleaning needs. : ) Thanks Guys!!
Description of Work
Cleaning all carpets in a rental unit
Category
carpet cleaners
Kimberlee B.
5.0
05/02/2018
They did a great job. The carpets look good. They got out a stain that other cleaners were unable to get out. Would highly recommend!
Description of Work
Carpet Cleaning
Category
carpet cleaners
DEBBIE C.
5.0
01/17/2018
The technician showed up on time and did a thorough cleaning. I liked that he took the time to dry off the hardwood floor where the steam went over the area of the rug. I thought the price was very reasonable.
Description of Work
We had one wall to wall and a bunch of area rugs. A lot of places don't like to do area rugs.
Category
carpet cleaners
Mike H.
5.0
07/19/2017
After being two hours late and not notifying me, all went well. Would strongly urge being on top of notification for being late.
Description of Work
All but two rooms needed cleaning.
Category
carpet cleaners
Sandra S.
5.0
11/24/2016
A great job! -- even Andrew and his co-worker were impressed by how well the carpets looked when they finished. Both guys were totally professional and very efficient. They arrived on time, measured the areas to be cleaned, advised me of the cost involved and went right to work. I couldn't be more pleased.
Description of Work
carpet cleaned in three bedrooms, stairway and hall.
Category
carpet cleaners
Sandra S.
5.0
11/24/2016
Andrew arrived on time as scheduled. He's a very professional young man and very thorough as well.
Description of Work
carpets cleaned in three bedrooms, hall and stairway
Category
carpet cleaners
Albert P.
5.0
10/31/2016
They arrived on time and professionally and ably cleaned all the carpets. This included some spots from coffee spills and difficult areas on area rugs under tables. It was an Angie's List special and a real bargain!
Description of Work
cleaned all the carpet in the house, including area rugs on wood flooring
Category
carpet cleaners, oriental rug cleaning
CLINT S.
5.0
06/28/2016
excellent job. Was on time and let me know the procedure and the amount of time it would take. The end result was excellent and both guys were very nice and professional
Description of Work
small area of carpet that needed deep cleaning
Category
carpet cleaners
Janice P.
5.0
10/01/2015
They were very professional and friendly. Both young men did an excellent job. I'd highly recommend this company again.
Description of Work
cleaned carpet
Category
carpet cleaners
Jeff I.
5.0
01/20/2015
Very professional came in ready to get the job done. Got out stains that I didn't think would come up. Did the stairs and had our carpet looking good again! Thank you Nick! Will call him again and will send customers his way!
Description of Work
First of all he was on time! Did all the carpets in the house. Got out alot of stains, they look great!
Category
carpet cleaners
Vicky D.
5.0
11/03/2014
Very professional, on time, did a great job
Description of Work
clean carpets
Category
carpet cleaners
April D.
5.0
10/03/2014
We are delighted to find a rug cleaning business that does not leave a scent, as my husband is highly allergic to many chemicals including perfume. They were careful of our belongings and very professional. They were trustworthy and pleasant to work with. We felt very secure and are very happy we chose them. And my husband didn't have any bad reactions! A+
Description of Work
Nick, the owner, did the work himself, with an assistant. He gave us a 15% discount as Angie list members. He steam cleaned all the carpeted rooms in the house (1550 sq. ft. house with half in wood flooring and some vinyl). Nick used a scentless pre-spray and scentless final spray for dirt repellent. The rugs smell clean! He even cleaned a small area rug as a special request.
Category
carpet cleaners, oriental rug cleaning
Nancy T.
5.0
09/29/2014
Andrew and his helper, I don't remember his name, did an outstanding job. They were punctual, courteous , professional and hard workers. This is the first time I've had profesional carpet cleaners. I will use them again. This is much easier and better than doing it myself!
Description of Work
they,cleaned. sanitized and deodorized carpets in my living room, dining room, study room and hallways.
Category
carpet cleaners
Douglas M.
5.0
09/06/2014
Perfect! I used Pacific Steam Carpet Cleaning because of the reputation and feedback on Angie's List. I expected the best service and that's exactly what I received. The two young gentlemen that perform the cleaning were professional, well groomed, polite and attentive to detail. They arrived when scheduled and began sizing up the area's to be cleaned. They explained what would be done and answered my questions thoroughly. They both were knowledgeable about their products and service and obviously have been well trained by the company owner. Our home has two dogs and two cats, all of which have free roaming ability to come in and out at will. At last, my wife says that the house smells clean :-) I will use this company again!
Description of Work
Vacuumed and Steam Cleaned 4 areas and one large couch.
Category
carpet cleaners, upholstery cleaning
Laura C.
5.0
09/05/2014
Thorough, methodical, no attempt to upsell me on other products or services. I'll use them again, no question.
Description of Work
Cleaned all the carpets in my house.
Category
carpet cleaners
MAL K.
5.0
06/10/2014
Arrived on time, called as planned, did a far better job than the last provider I used.
Description of Work
Steam cleaned carpet in house and added stain protectant.
Category
carpet cleaners
Kelly M.
5.0
04/25/2014
They did an excellent job and our carpets looks brand new. The only very minor thing that bothered me was they put our house slippers on our bed.
Description of Work
They cleaned our carpeting in two bedrooms, the stairway, hallway and living room.
Category
carpet cleaners
Joan B.
5.0
04/21/2014
I was thrilled to see how clean the family room carpet was when he finished; the other rooms were immaculate. His associate, Andrew, vacuumed areas to be cleaned first...the truck mounted steam cleaning is exactly what I wanted. All finished areas looked virtually new. I applaud Nick's professionalism, efficiency, quality of service and prompt arrival. I will definitely be using Pacific Steam in the future and will refer family/friends to him. His rate is affordable and the service is superb. I appreciated his attention to detail and use of cleaning products geared to the more difficult stains. He brought in fans to aid the drying process; carpets will be dry within 4-6 hours. There is no 'cleaning' odor. I could not be happier with the result!
Description of Work
Nick cleaned 995 square feet plus 4 area rugs. My rugs had not been cleaned for over 5 years, and the family room carpet was especially stained (orange soda, food dye). Carpets are original to when house built in 1983. .
Category
carpet cleaners, oriental rug cleaning
Elisabeth S.
5.0
04/05/2014
The carpets are clean and fresh and my experience was very good.
Description of Work
Steam cleaned all of the carpeting in my daughter's condo.
Category
carpet cleaners
Arika N.
5.0
03/22/2014
The carpets were cleaned well and I was pleased with how everything looked when dry. However, it took two full days for the carpet to dry. The carpet was much wetter than we were told it would be. In the end, it wasn't a huge deal.
Description of Work
They steam cleaned our family room and living room.
Category
carpet cleaners

Phone

Address

2870 NE Hogan DR E534

Gresham, OR 97030

Other Information

Services offered

Carpet and Upholstery Cleaning, Spot Removal, Stains, Pet Stains, Eco-Friendly, Children and Pet Safe, Tile Cleaning

Services not offered

ask for details

Covid-19 update

We are taking additional precautions to protect our customers.

Health & Safety Measures

We will wear masks and gloves when we visit your home
All statements concerning COVID‑19 business operations and essential services are informational only, and are self‑reported and not verified by Angi.

Payment options

Check
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American Express
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PayPal

FAQ

PACIFIC STEAM CARPET CLEANING is currently rated 4.9 overall out of 5.

PACIFIC STEAM CARPET CLEANING is open:

Monday: 9:00 AM - 5:00 PM

Tuesday: 9:00 AM - 5:00 PM

Wednesday: 9:00 AM - 5:00 PM

Thursday: 9:00 AM - 5:00 PM

Friday: 9:00 AM - 5:00 PM

Saturday: 9:30 AM - 3:00 PM

PACIFIC STEAM CARPET CLEANING accepts the following forms of payment: Check, Visa, MasterCard, American Express, Discover, PayPal

Yes, PACIFIC STEAM CARPET CLEANING offers free project estimates.

Yes, PACIFIC STEAM CARPET CLEANING offers eco-friendly accreditations.

Yes, PACIFIC STEAM CARPET CLEANING offers a 10% senior discount.

Yes, PACIFIC STEAM CARPET CLEANING offers emergency services.

Yes, PACIFIC STEAM CARPET CLEANING offers warranties.

PACIFIC STEAM CARPET CLEANING offers the following services: Carpet and Upholstery Cleaning, Spot Removal, Stains, Pet Stains, Eco-Friendly, Children and Pet Safe, Tile Cleaning

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