Honest-1 Auto Care - Gresham

After paying $402.00 for brakes and rotors on my 2017 RAV4, the very next day after I picked it up I did not feel I had a new set of brakes. The pedal was 2 inches of mush and I had to apply excessive pressure to stop. I took it back the next weekend...they assured me my brakes were fine. I made an appt at a different location...I was not surprised to hear that I had air in my brake lines. I was surprised to hear that I need a new master Cylinder.... I call the Gresham location and spoke with the manager, Brian P, after making every excuse he could he said "I AM NOT PAYING FOR YOUR MASTER CYLINDER ".... There is no other way the master Cylinder could have went out than when they worked on my vehicle. And that jackwagon will not take ownership or responsibility for the screw up....wont even compromise...JERK

Very good service very professional good experience

They wanted to charge me an enormous price just for a little part next to the battery. I told the lady over the phone before I was going to be taking my car home that it seemed like way too much money for that one little part. So she took it down like $10 or $15 but still that high price makes me not want to go back there anymore. They like to draw people in with that Honest name but wait till you see the prices and you won' t go back there. It was a one time experience and it was only a small part and I got the price lowered but I would still give them a D for being deceptive. They could not charge a lot for one little part. It wasn't made out of gold. They got it working so the quality was ok. That was only one minor piece.

Do not and i repeat, do not take your automobile there

I brought my car in for a second opinion. I had taken my car in for an oil change at another shop. I was told I needed over $900 of work to be done. I wanted to see if that was true. All the things I supposedly needed done were not needed. One of the things, a cabin air filter, does not even exist on my car! Needless to say, I now have a new shop to take my car to. Thank you very much.

They towed our car in the same day as we had the car failure. They called us back with an estimate immediately. They fixed our ignition and called us to pick up the car within two hours. We didn't have a ride so they volunteered to pick us up. The problem was fixed and we had no complaints. Also, we got a Senior Citizen and veteran's discount. They were courteous and professional and we would use this business again.

Our experience has been ok, whenever I bring in the car they always have a list of things that need to be done on my car. However, when my husband would bring in the car they did not give him a list of additional services that needed to be done.

They are great! They are trustworthy and help us avoid extra costs on the cars. Their prices are competitive. They have done some major maintenance for us as well.

My experience with them was fine. I had no complaints in dealing with them.

The car is working fine. I was very pleased with their services. They did a good job.