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GRESHAM APPLIANCE
Appliance (Major Electric Appliance) - Install or Replace, Fridge, Freezer or Ice Maker Repair or Service, Appliance (Smaller Size) Installation and Replacement,
About us
Gresham Appliance has been servicing the East County area for over 35 years. We offer genuine OEM parts for all major brands. service calls in a timely manner . We also offer Guaranteed Reconditioned Appliances ,with a 90 day warrenty
Business highlights
48 years of experience
Services we offer
All appliance repair needs
Accepted Payment Methods
- CreditCard
Reviews
4.749 Reviews
| Number of Stars | Image of Distribution | Number of Ratings |
|---|---|---|
| 82% | ||
| 12% | ||
| 2% | ||
| 0% | ||
| 4% |
Showing 1-25 of 49 reviews
Emma L.
May 2019
I called Gresham Appliance and they scheduled me for the very next day. They called ahead to let me know the repairman was on his way. Jason showed up on time and in under 45 minutes had done an excellent job of diagnosing the problems with my washing machine and my dishwasher, and fixing both! I will definitely call them the next time I have a problem with my appliances!
Response from GRESHAM APPLIANCE
"Thank you for your review of our company. We appreciate you calling our company and we are glad that you were satisfied and happy. Please do call us again if you need service on your appliances."
PEGGY L.
Aug 2018
Super. Jason came, saw what was wrong, ordered the part and was back in two days to install it. Jason is super nice and very adept at his job. Will always hire Gresham appliance for repairs.
Response from GRESHAM APPLIANCE
"Thank you very much for taking the time to leave a review of our company. We appreciate our customers taking the time to leave feedback."
David R.
Dec 2017
Gresham Appliance replaced the motor on our dishwasher about 6 months ago. About two weeks ago the dishwasher started acting up again. I called and made an appointment for them to come out. They gave me a time window of 10:00 am to 2:00 pm. On the morning of the appointment they called at about 9:15 am saying that they were running early, and asked if they could come at 9:30. I wasn’t home at the time, and requested that they come after 10:00. At about 1:30, I had still not heard from them, so I called. They said they would contact technician, and call me back to let me know when he would arrive. At 2:00, I had still not received a return call. I called again and they said the technician was tied up in another job and wouldn’t be able to make it at all on that day, but that they could come the following day. I had taken the day off work, and now I would need to take off another day. So, they had done a poor job originally because the dishwasher needed repair again after only 6 months. And, they did not show up at the time they said, and did not communicate with us to let us know they wouldn’t make it. I will not use their services again.
Response from GRESHAM APPLIANCE
"On 6/8/2017 we did come out and service your dishwasher. However, we did NOT replace a motor. What we did was clean debris from the motor. If you look at invoice #9812 you will see that is what was done. We are sorry that you feel that we did not do a good job for you. However, no parts were replaced so it is possible that more debris were in the dishwasher. As for the scheduling problem unfortunately we do sometimes run into calls that run very long. We did try to stay in touch with you. The office spoke to you and did say the tech was in a call that was running longer and they would call you as soon as he was finished. You did call back before he was finished and we rescheduled for the next day. When we called the next day you did not answer so we sent the technician. He left a card on the door. You than called and said that you were going with another company. Again, sometimes things time wise don't go well. We do try to communicate with our customer. Also, we are sorry that you feel that our company did something wrong because your dishwasher "broke" after 6 months. But, as we stated, no parts were replaced in the previous repair. It was debris that had been removed. Nothing mechanical involved. We are sorry you were unhappy with your experience with our company. We do try our very best to keep all our customers happy."
Angela B.
Oct 2017
I called late in the afternoon and an appointment was offered for the next business day. Turned out the transmission in the machine stopped working and replacing it would've cost more than replacing it. I was able to buy a new-to-me machine from them, which was delivered and installed the next day. A few weeks after purchase the replacement machine had an issue, which was repaired at no cost to me. Very happy with the service I received, I'll be back next time I need appliance help or am in the market for a used appliance.
Response from GRESHAM APPLIANCE
"Thank you very much for you review of our company. Sorry that you had a problem with the used appliance you purchased from us. But we are pleased that we were able to make it right for you and thank you very much for allowing us to help you and appreciate that you would use us again. Thank you!!!"
Thomas M.
Sep 2017
found problem quickly, fixed it and have had no problems since
Response from GRESHAM APPLIANCE
"Thank you very much for your review of our company. We are glad that you used our services and that you were happy with our company."
Jackie L.
Aug 2017
So, it was $79 for the house call. He just came, and he was very polite and kind.
Response from GRESHAM APPLIANCE
"Thank you very much for your review! We very much appreciate that you were happy with our service and that you would recommend us to others."
Cloy S.
Aug 2017
Called Gresham Appliance over the weekend after they had closed. They called me at 8 AM Monday morning and had someone at my house by noon. Service rep quickly identified the problem with my dryer and had it fixes within about 15 minutes. He also gave me a recommendation on how I could improve the airflow in my venting system and looked up a Dryer Booster Fan online and gave me all the information. He also fixed a leaky pipe in my stove area that had been a problem for a few years. He checked out my washer that was making strange noises. He told me not to worry about it at this time as it could still run for a few years. All in all I was very pleased!
Response from GRESHAM APPLIANCE
"We appreciate your review of our company. We are glad that you were happy with our services and thank you for the recommend!!!"
Avis F.
Jun 2016
This provider was upfront with price of service call, and was able to set an appointment for next day. Serviceman was professional, detected the problem quickly and replaced defective fan quickly. Though I think all appliance repair is costly, I think the cost of repair was lower due to quick assessment of problem by serviceman. I would recommend this company.
Response from GRESHAM APPLIANCE
"We appreciate your recommendation of our company and our services!! Thank you for calling our company and hopefully when you need help in the future you will call us again."
Alyce G.
Apr 2016
unknown
Response from GRESHAM APPLIANCE
"Thank you for your rating. We are glad that you would hire us in the future. Thank you."
LIZ T.
Oct 2015
unknown
Response from GRESHAM APPLIANCE
"Thank you very much for the review of our company. We are pleased that you were happy with our services and that you would recommend our company to others. We value our customers and we are happy that we could be of service to you."
Gregory F.
Oct 2015
unknown
Response from GRESHAM APPLIANCE
"Thank you so much for your recommendation of our company. We appreciate that you called our company and that you would recommend us to others. Thank you."
Candy B.
Jul 2015
unknown
Anne G.
May 2015
unknown
Rose L.
Mar 2015
very nice, accommodating and informative. Jason was very pleasant.
ELIZABETH D.
Feb 2015
They were prompt and able to fix my refrigerator. The provider was responsive and cleaned up after themselves. This is the second time I have used them. I would use them again and recommend to other members.
Nancy C.
Feb 2015
unknown
Mary J.
Jan 2015
Everything went well, the tech did have to go back to the shop to get the parts, but came back later that day and installed them. Our fridge is back to working great. The tech was very informative and helpful. Would use this company again.
JOYCE C.
Sep 2014
unknown
Barbara H.
Jul 2014
The job went well, the main part went out. It was a little expensive, but it works now. They came out right away, every where else was booked for at least two weeks.
Blair L.
Jul 2014
unknown
Jesse K.
Jul 2014
The technician arrived slightly early and was kind enough to phone ahead before he arrived. He was professional and prompt. He repaired the dryer in a matter of minutes and was on his way. Fantastic service and would certainly use them again.
Martha B.
Jun 2014
unknown
JEROME F.
Mar 2014
Quick and efficient repair
Janet F.
Jan 2014
She raved about the technician's courtesy, neatness, demeanor and ability to explain what was wrong with my gas oven and one burner. The cost was much less than I'd expected/feared, despite the usual large charge just for arriving at the door.
Janice K.
Jan 2014
When I needed help with refrigerator repair, I first called a big name repair company. They told me their earliest appointment was a week later and then, there would be the wait time for parts. When I called Gresham appliance, they said they could be out the next day. They arrived during the stated time, determined the problem, were honest with how expensive the problem might be and then, gave me excellent advice about what to do next.
Licensing
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FAQ
GRESHAM APPLIANCE is currently rated 4.7 overall out of 5.
GRESHAM APPLIANCE accepts the following forms of payment: CreditCard
No, GRESHAM APPLIANCE does not offer free project estimates.
No, GRESHAM APPLIANCE does not offer eco-friendly accreditations.
No, GRESHAM APPLIANCE does not offer a senior discount.
No, GRESHAM APPLIANCE does not offer emergency services.
No, GRESHAM APPLIANCE does not offer warranties.