Gilford's Abbey Carpet And Floor
About us
Since 1976, sales and installation of quality floor and counter coverings. Doug, Derek and Joy look forward to serving you personally for your remodeling, new construction and commercial needs. Visit our showroom today and get a free estimate! Along with carpet, we specialize in the sales and installation of natural stone, quartz counter slabs, laminate flooring, vinyl, formica counters, ceramic and porcelain tile. You can count on Gilford's to do quality installations with care for detail and respect for your home. Every job, no matter the size, is important to us. Our reputation depends on your happiness.
Business highlights
Services we offer
Sales and installation of carpet, formica, laminate flooring, natural stone and quartz slab tops, tile, vinyl & prefinished wood.
Accepted Payment Methods
- CreditCard
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We found Gilford's on the internet, and checked reviews, including Angie's List. One of the principals came out to advise, measure and close the sale. (That procedure differed from that of a competing bidder, Macadam Floors, who sent someone with a laser measuring device but no experience in installing floors, and who would have had no way to report the specific challenges of this installation to her company).
2 experienced installers arrived as scheduled with the flooring and performed an excellent installation with proper prep (thin concrete for leveling and smoothing irregularities from old flooring). They removed the old rubber coving, disconnected/reconnected the refrigerator water supply tubing. They were interactive with me throughout, accepting of my own problem-solving suggestions, and coming up with a much better idea for the carpet transition than previously planned. They stretched the carpet bordering the new floor, folded the carpet under to make the transition, and stapled it in place in a very aesthetic and professional manner. This was builder-quality, 20+-year-old carpet with worn underlayment.
End result: beautiful!
We did have a snag at the beginning with lost carpet (not their fault, as it was with the warehouse/freight), and having to wait a few more extra days but otherwise all went as planned. Their installers were professional and prompt, letting me know when they would arrive and when they needed to leave (for lunch). They also were careful in not damaging the carpet with too much foot traffic. :)
The owners were good in keeping in contact via email and phone and making things right when the previous mentioned issue arose.
Will definitely use their service/product again.
My husband Terry and I would highly recommend Gilford's for any flooring projects!
We hoped the installers could come early to give the best chance of completion in one day, and they did so. Zack and John clearly enjoy their work; they moved quickly, having all the skills and tools needed. Their actions were like a Swiss clock, with no wasted actions. They cleaned up as they went along. Their customer rapport was excellent, but without diverting from their work. The old floor didn't have to be pulled up, just the metal cross-strips at either exit from the kitchen, and they had to remove the four inches up from the floor all around due to the old curved-style edging. They brought in the long vinyl sheet, laid it along the floor plan and cut it to fit, accommodating the kitchen's irregular shape; this included lying flat on their stomachs to get the sheet mounted under the two-inch gap along the cabinets.
The carpet came in a timely fashion and they installed it on a day that met my needs. The installers were efficient, friendly and accommodating. They worked hard and I received a positive result.
Licensing
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